Bright Frimpong Owusu
System Administrator
Accra,Greater Accra
Summary
Resourceful System administrator and Network Technician with experience maintaining complete infrastructure operations. Savvy insight balancing complex network hardware and software elements to meet critical organisational performance needs. Over 10 years, lent troubleshooting and advisory services to address modern security and operational concerns.
Overview
20
20
years of professional experience
2
2
Certification
2
2
Diploma
Work History
CCTV and Network Technician
Schnectech Solution
Accra
09.2014 - Current
- Provided technical support to customers for CCTV and network systems.
- Installed, configured and maintained CCTV surveillance cameras and related equipment.
- Tested and evaluated existing network systems for performance, security and reliability issues.
- Conducted regular inspections of the CCTV system to ensure proper functioning.
- Implemented preventive maintenance activities on all CCTV components as scheduled.
- Performed troubleshooting of various network-related problems including routers, switches, hubs.
- Configured new LAN and WAN networks as required by customers or business needs.
- Updated software applications and firmware versions on existing network devices in a timely manner.
- Monitored real-time traffic data from all connected devices to detect any anomalies or irregularities.
- Resolved customer complaints regarding networking issues promptly and efficiently.
- Developed comprehensive reports on system performance analysis for management review purposes.
- Assisted in the development of IT policies related to the usage of CCTV systems within an organization.
- Provided training to users regarding the use of CCTV systems and other related technologies.
- Set up and installed network cabling infrastructure.
- Completed post-installation tests, checking functionality.
- Handled equipment repairs and related trouble reporting.
IT Senior Officer
MetroMass Transit Limited
Accra
04.2010 - Current
- Monitored system performance to ensure all systems were running efficiently.
- Provided technical support for hardware and software issues across multiple platforms.
- Managed user accounts and permissions in an Active Directory environment.
- Maintained server backups to ensure data security.
- Created detailed reports on system performance metrics.
- Resolved network connectivity issues between servers and client machines.
- Installed, configured and maintained firewalls to secure the network infrastructure.
- Conducted regular audits of IT assets to identify potential vulnerabilities.
- Troubleshot complex technical problems related to networking, hardware, software and applications.
- Configured routers, switches, VPNs, VoIP phones as per business requirements.
- Assisted users in resolving computer-related problems both remotely and onsite.
- Performed system maintenance tasks such as patch management and antivirus updates.
- Set up new computers with operating systems according to company standards.
- Designed training materials for end users on how to use various IT tools effectively.
Computer Course Teacher
Modern College of Science & Technology (Motesco)
Accra, Graeter Accra
01.2004 - 03.2010
- Trained and developed students' skills in the Microsoft Office suite.
- Trained and developed students' skills in Computer Hardware and Networking.
- Managed and maintained computer systems, equipment and mobile devices by troubleshooting hardware and software issues.
- Designed appropriate and specialized lesson plans for computer students.
- Compiled, administered and graded examinations or assigned work to Students.
- Advised students on matters regarding academic performance and careers in computer science.
- Arranged and scheduled guest lecturers to enrich classroom learning with Organized and detail-oriented with a strong work ethic.
Education
CCTV Operation Training
Alison
12-2023
Cyber Security
Alison
12-2023
HCSA - CCTV
Security Shade
Accra, Ghana07-2022
HCSA - Acces Contrl
Security Shade
Accra, Ghana07-2022
IT Service Management (ITIL Foundation)
GIMPA
Accra, Ghana09-2012
Hardware Networking Practicals
Davecos Systems
Accra, Ghana01-2002
Skills
- Network Configuration
- Security Protocols
- Firewall Configuration
- Hardware Diagnostics
- Software Updates
- Network Security
- Access Control Systems
- Mobile Surveillance
- Cable Termination
- Software Configuration
- Network Installation
- Hardware Installation
- CCTV Camera Technicalities
- Surveillance Monitoring
- Security Team Coordination
- Crime Prevention
- Intrusion Detection
- Identification Verification
- Security Systems Expertise
- Premises Surveillance
Languages
English
First Language
Certification
- Hikvion Certified Security Associate HCSA - CCTV
- Hikvion Certified Security Associate HCSA - ACCESS CONTROL
- CCTV Operator Training
- Diploma in Cyber Security
- Diploma in Hardware Networking
Timeline
CCTV and Network Technician
Schnectech Solution
09.2014 - Current
IT Senior Officer
MetroMass Transit Limited
04.2010 - Current
Computer Course Teacher
Modern College of Science & Technology (Motesco)
01.2004 - 03.2010
CCTV Operation Training
Alison
Cyber Security
Alison
HCSA - CCTV
Security Shade
HCSA - Acces Contrl
Security Shade
IT Service Management (ITIL Foundation)
GIMPA
Hardware Networking Practicals
Davecos Systems
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