BRIGHT ELORM TSIKPLORNU
Saint Petersburg
Summary
Skilled Business Development leader offering more than Ten years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
19
19
years of professional experience
Work History
Business Development Manager
Belorm Ghana LTD.
11.2015 - Current
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Represented company and promoted products at conferences and industry events.
- Managed 50 customer calls per day.
- Increased sales by 10 percent monthly.
Internship Student
JOINT STOCK COMPANY ROBBO
01.2023 - 03.2023
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Explored new technologies and approaches to streamline processes.
- Developed and maintained relationships with key internal stakeholders.
- Participated in workshops and presentations related to projects to gain knowledge.
- Prepared project presentations and reports to assist senior staff.
- Supported with creating project marketing materials to promote services.
Internship Student
St. Petersburg Technopark
07.2022 - 08.2022
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Analyzed problems and worked with teams to develop solutions.
- Part of team that researched and presented market entry plan into African Region for RespectTime application.
Administrative Assistant
Prosco Metal Engineering Limited
11.2011 - 08.2015
- Management of human resource information and staff database.
- Responsible for staff welfare issues, employee relations, health and safety.
- Establishing personnel policies and procedures to ensure smooth administration.
- Establishing personal policies to inspire and motivate both expatriate and local staff.
- Special Aide to Director on formation of official correspondences and all forms of communications.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
National Service Person
Ghana Health Services (Adabraka Polyclinic)
09.2009 - 07.2010
- Entry of patient's data in to the hospital's system.
- Filling and retrieving of patients folders.
- Preparation of monthly morbidity Organization.
Marketing Executive-Part Time
Quest fine Limited, VIBE FM
01.2007 - 01.2009
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Launched marketing activities for new product lines and market penetration.
Internship Student
Volta River Authority
01.2007 - 02.2007
- Assisted customer service supervisor, in analyzing customer complaints and advising on adjustments on customers accounts.
Sales Promoter- Part Time
Town Criers Advertising Agency
01.2006 - 01.2007
- Applied promotional tools to build product awareness, create consumer interest and stimulate product demand.
- Performed market research to cater sales promotion incentives and increase sales.
- Met all sales targets and increased sales by 10 % progressively during trade shows
Sales Promoter( Contract Staff)
Guinness Ghana Breweries Group Limited
01.2005 - 01.2006
- Assisted sales executive of Techiman territory with daily routine calls on outlets merchandising, coaching of outlets on shelf display and educating them on retail loyalty scheme (RLS).
- Represented company during sales promotions.
- Performed role of mystery shopper.
- Increased customer base by 5% progressively
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked flexible hours across night, weekend and holiday shifts
Education
Master in International Business Management - Entrepreneurship And Innovations in Global Markets
National Research University-HSE
St. Petersburg, Russia.Bachelor of Science - Business Administration (Management)
Catholic University of Ghana
GhanaProfessional Diploma - CIM-UK Professional Diploma in Marketing
Zenith University College of Ghana
Trade Fair AccraHigher National Diploma (HND) - Marketing
Accra Technical University
AccraSkills
- Client Consultations
- Business Development
- Lead Generation
- Sales Presentations
- Project Management
- Customer Service
- Decision-Making
- Stakeholder Communication
- Relationship Development
- Relationship Building
- Prospecting
- New Business Development
Additional Information
- Tecno Serve ( ENGINE Project) 2014 Finalist for the Business Plan competition for the Accra Zone, presented a Business Plan on the Mass fabrication of Agro and Food Processing Machineries.
- Enablis Ghana- Business Launchpad Competition: (2012 , 2013) I was a two times winner and finalist of the nationally contested annual business plan competition, where I presented a strategic business plan on Business Development of small scale businesses.
LEADERSHIP EXPERIENCE
- Local Church Council Chairman, Winners Chapel International- Techiman (2014 to 2016)
- Assistant Youth Leader, Winners Chapel International-Techiman (2013 -2014) Assistant School Prefect at Calvary Wisdom Academy (2001)
Languages
English
Bilingual or Proficient (C2)
Russian
Beginner (A1)
Timeline
Internship Student
JOINT STOCK COMPANY ROBBO
01.2023 - 03.2023
Internship Student
St. Petersburg Technopark
07.2022 - 08.2022
Business Development Manager
Belorm Ghana LTD.
11.2015 - Current
Administrative Assistant
Prosco Metal Engineering Limited
11.2011 - 08.2015
National Service Person
Ghana Health Services (Adabraka Polyclinic)
09.2009 - 07.2010
Internship Student
Volta River Authority
01.2007 - 02.2007
Marketing Executive-Part Time
Quest fine Limited, VIBE FM
01.2007 - 01.2009
Sales Promoter- Part Time
Town Criers Advertising Agency
01.2006 - 01.2007
Sales Promoter( Contract Staff)
Guinness Ghana Breweries Group Limited
01.2005 - 01.2006
Master in International Business Management - Entrepreneurship And Innovations in Global Markets
National Research University-HSE
Bachelor of Science - Business Administration (Management)
Catholic University of Ghana
Professional Diploma - CIM-UK Professional Diploma in Marketing
Zenith University College of Ghana
Higher National Diploma (HND) - Marketing
Accra Technical University
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