Bright Kwame Ahiatsi
Human Resource
Accra
Summary
Highly motivated and experienced HR Officer with seven (7) years' experience in Human Resource Management. Proven track record in recruitment, onboarding, labour relations, talent management, benefits administration and compliance. Possess good interpersonal skills with the ability to work effectively with diverse stakeholders.
Overview
15
15
years of professional experience
9
9
years of post-secondary education
Work History
HR Development Lead
Africa Global Logistics Ghana Ltd
01.2024 - Current
- Work with management to identify anticipated training needs based on human resource initiatives, legal and regulatory changes, career development needs and other factors
- Evaluates the effectiveness of the organisation's training programs and recommends areas for improvement
- Organises orientation sessions and coordinates on-the-job training for National Service Personnel, new and transferred employees
- Coordinates with QHSE and other departments to organise compliance and other mandatory training across the organisation
- Prepares and administers post-training evaluations, including internship and national service evaluations
- Maintains up-to-date records of all training, including mandatory and e-learning, in the Group for reporting and certification purposes
- Performs HR administrative duties as assigned
HR Generalist
Africa Global Logistics Ghana Ltd (Bollore Transport & Log. Ghana Ltd)
07.2021 - 12.2023
- Administer and execute human resource programs, including staffing/recruitment, disciplinary matters, disputes, investigations, and outsourcing
- Source CVs for vacant positions internally and externally for review by HRD/HODs
- Conduct background checks for selected candidates
- Handle employment-related enquiries from applicants, employees and line managers and refers complex and sensitive matters to HRD
- Schedule interviews and prepare for job interviews
- Conduct regular visits to other operational sites and reports any employee issues for immediate resolution
- Prepares for all negotiations and meetings with Labour Unions
- Maintains accurate and up-to-date records of all trade union activities, including minutes of meetings, memoranda of understanding, letters, requests and other correspondence
- Assists with the preparation of plans, policies, documents, and reports
Human Resource Executive
L’AINE Services Ltd
11.2017 - 06.2021
- Prepare accurate payroll information for monthly salary payments and calculation of other employee benefits
- Recruit qualified personnel required by companies
- Administered the issuance of appointment letters, onboarding, pay slips, leave, exit interviews to staff assigned
- Make visitation to clients and staff assigned
- Supervise trainings programs for staff
- Handle employee issues and recommend appropriate resolutions
- Coordinate and maintain efficient staff database and handle telephone inquiries
Records Assistant
The Document Warehouse, Ghana
03.2014 - 07.2016
- Process and catalogue archived records, including sorting, categorising and describing content
- Store and retrieve archival records, ensuring security and efficient access
- Assist in the maintenance of efficient, coded filing systems in the office and at client sites
Administrative & Account Clerk
Finlandia Clinic
08.2014 - 05.2016
- Initiated a policy of paying staff at the bank, which reduced the inconvenience of tabletop payments and facilitated SSNIT and Pays As You Earn (PAYE) on a timely basis to avoid penalties
- Negotiated with suppliers and established storage facilities for all drugs
- Reconciled services (claims) provided to clients with the National Health Insurance Authority sub-office and submitted monthly outpatient statistics (O.P.D) to Aflao District Hospital
- Participates in internal/external medical audits
- Successfully managed petty cash books, filing, pay slips and other office duties
- Maintained an efficient database system and handled telephone enquiries
Credit & Recovery officer (National Service)
Group Nduom Saving & Loans
10.2012 - 07.2013
- Recovered 5% of loan debts from clients
- Managed client accounts, processed loan forms, and submit timely field reports for approval
- Handled telephone and face-to-face inquiries, call overs and other assigned office duties
Entry Clearance Assistant
British High Commission
06.2011 - 09.2011
- Consistently processed over fifty (50) visa applications per day in a fair and courteous manner
- Carried out checks on documents provided by visa applicants
- Maintained an efficient registry system and handled telephone inquiries
Office Assistant (Intern)
Social Security & National Insurance Trust
06.2010 - 07.2010
- Received and dispatched letters, magazines, and newspapers
- Handled telephones, filing documents, newspapers, and staff bulletin
- Identified news and newspaper adverts about SSNIT activities, made press cutting and handled telephone inquiries
Education
CIHRM Professional Certificate (L3) -
Chartered Institute of Human Resource Management
01.2022 - 01.2023
BSc. - Human Resource Management & Organization Development
EP University College
01.2014 - 01.2016
Diploma in Management - undefined
University of Professional Studies, Accra
01.2009 - 01.2012
WASSCE (Business) - undefined
St. Thomas Aquinas Senior High School
01.2005 - 01.2008
Skills
- Fair understanding of HR
- Microsoft Suite (Basic Word & Excel)
- Drive with license B
Teamwork and collaboration
Time management
Data entry
Employee relations
Adaptability and flexibility
Active listening
Adaptability
Talent management
Training
- Customer Service Training, L’AINE Services Ltd, 04/20/22
- Managing hours of work, shift & Overtime, Ghana Employers Association, 02/23/23
- Improving Labour Management Relations, Ghana Employers Association, 05/05/23
- AGL Value Base Culture Workshop, SixFiveSix, 03/13/24
- Succession Plan & Talent Development, Ghana Employers Association, 05/26/24
Timeline
HR Development Lead
Africa Global Logistics Ghana Ltd
01.2024 - Current
CIHRM Professional Certificate (L3) -
Chartered Institute of Human Resource Management
01.2022 - 01.2023
HR Generalist
Africa Global Logistics Ghana Ltd (Bollore Transport & Log. Ghana Ltd)
07.2021 - 12.2023
Human Resource Executive
L’AINE Services Ltd
11.2017 - 06.2021
Administrative & Account Clerk
Finlandia Clinic
08.2014 - 05.2016
Records Assistant
The Document Warehouse, Ghana
03.2014 - 07.2016
BSc. - Human Resource Management & Organization Development
EP University College
01.2014 - 01.2016
Credit & Recovery officer (National Service)
Group Nduom Saving & Loans
10.2012 - 07.2013
Entry Clearance Assistant
British High Commission
06.2011 - 09.2011
Office Assistant (Intern)
Social Security & National Insurance Trust
06.2010 - 07.2010
Diploma in Management - undefined
University of Professional Studies, Accra
01.2009 - 01.2012
WASSCE (Business) - undefined
St. Thomas Aquinas Senior High School
01.2005 - 01.2008
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