Summary
Overview
Work History
Education
Skills
Timeline
Generic
Bright Baniba

Bright Baniba

Kumasi

Summary

Dynamic and compassionate Emergency Medical Technician with a proven track record at National Ambulance Service, adept in critical decision-making and vital signs monitoring. Excelled in high-pressure environments, enhancing patient care and outcomes. Skilled in both Advanced Life Support and fostering positive patient interactions, consistently prioritizing efficient and empathetic emergency response.

Overview

5
5
years of professional experience

Work History

Emergency Medical Technician

National Ambulance Service
04.2022 - Current
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
  • Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
  • Reduced response times by effectively coordinating with dispatchers and following established protocols.
  • Streamlined patient assessment process by quickly determining chief complaints and prioritizing treatment interventions based on severity.

Driver, Warehouse Orders

Adonko Ghana Beverages
01.2021 - 02.2022
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
  • Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
  • Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
  • Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
  • Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
  • Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
  • Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
  • Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
  • Adhered to company policies regarding appropriate use of equipment such as hand trucks or dollies during item transport.
  • Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
  • Increased overall fleet safety by participating in regular driver training programs focused on accident prevention techniques.
  • Contributed to reduced fuel consumption through careful route planning and adherence to eco-friendly driving practices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Shop Manager

Banda Goods And Services
08.2020 - 12.2020
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • Created employee schedules to align coverage with forecasted demands.
  • Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
  • Analyzed sales data to identify trends and create targeted marketing initiatives that catered to the needs of our customer base.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed new promotional campaigns to attract new customers.

Shop Assistant

Banda Goods And Services
07.2019 - 03.2020
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Checked incoming orders and organized new stock.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Helped managers with daily checklists and last-minute requirements.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Assisted in training new hires on store procedures, policies, and product knowledge.
  • Developed strong product knowledge, effectively educating customers on features and benefits.
  • Reduced wait times by efficiently processing transactions at the cash register.
  • Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases.
  • Streamlined store operations with effective inventory management and restocking practices.
  • Promoted special offers and discounts to boost revenue during promotional events or slow periods.
  • Implemented visual merchandising strategies to attract customers and increase sales potential.
  • Conducted regular inventory audits, identifying discrepancies and maintaining accurate stock levels.
  • Handled customer returns according to company policies, ensuring a fair resolution for all parties involved.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Participated in store meetings to discuss performance metrics, sales goals, and improvement strategies.
  • Monitored shop security to identify and report shoplifting activities and increase security measures.
  • Increased repeat business with exceptional communication skills that fostered long-lasting customer relationships.
  • Conducted demonstrations to highlight features and benefits of products.

Education

Course Certificate - Emergency Medical Technician

Paramedic Care Training School
Kumasi
12.2023

WASSCE - General Arts

Aduman Senior High School
Kumasi
06.2019

BECE - Junior High Studie

K O Methodist Junior High School
Kumasi
05.2016

Skills

  • Basic Life Support
  • CPR and First Aid
  • Critical decision-making skills
  • Vital signs monitoring
  • Pre-hospital Care
  • Vital sign assessment
  • Airway Management
  • Bleeding control
  • Patient Assessments
  • Cardiopulmonary Resuscitation
  • Patient Stabilization
  • Ambulance driving
  • Behavioral Emergencies
  • Respiratory Emergencies
  • Emergency patient triage
  • Spinal Immobilization
  • Fracture Stabilization
  • Accident response
  • Advanced Life Support
  • Patient Triage
  • Medical Records Management

Timeline

Emergency Medical Technician

National Ambulance Service
04.2022 - Current

Driver, Warehouse Orders

Adonko Ghana Beverages
01.2021 - 02.2022

Shop Manager

Banda Goods And Services
08.2020 - 12.2020

Shop Assistant

Banda Goods And Services
07.2019 - 03.2020

Course Certificate - Emergency Medical Technician

Paramedic Care Training School

WASSCE - General Arts

Aduman Senior High School

BECE - Junior High Studie

K O Methodist Junior High School

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