Bridget Dove Nyatedzu
Summary
Strategic Human Resources leader with a strong track record in implementing effective people management strategies in diverse environments. Leverages HR expertise alongside a background in social work and law to enhance labour relations and employee engagement. Strengthens HR operations and ensures compliance with regulations while driving performance management and talent development initiatives for improved organisational efficiency.
Overview
17
17
years of professional experience
Work History
Human Resources & Administration Manager
STONE TREE LTD
01.2022 - Current
- HR transformation initiatives that positioned the function as a key driver of operational modernization and institutional efficiency.
- Led high-level union relations, fostering constructive engagement with labor unions and ensuring industrial harmony across nationwide operations.
- Directed complex Collective Bargaining Agreement (CBA) negotiations, achieving balanced outcomes that aligned employee welfare with organizational sustainability and fiscal discipline.
- Designed and implemented succession planning frameworks to build leadership pipelines, ensuring continuity in critical roles and reducing organizational risk.
- Championed organizational restructuring initiatives that streamlined operations and improved service delivery turnaround times.
- Partnered with executive leadership to align HR strategy with modernization goals, including digital transformation and process automation.
- Introduced performance management systems aligned with institutional KPIs to enhance accountability across departments.
- Led change management programs that improved employee engagement and adoption of new systems and processes.
- Strengthened HR governance frameworks, ensuring compliance with public sector regulations and alignment with best practices.
Head of Human Resources
GOLDEN BEACH HOTELS
01.2019 - 01.2022
- Led the HR team and reported directly to the CEO, aligning human capital strategy with organisational goals.
- Led HR strategy and operations for the organisation while overseeing $8.5M in strategic projects supporting business growth and operational excellence.
- Provided strategic HR advisory support to senior leadership, aligning workforce initiatives with organizational objectives.
- Designed competitive compensation and salary structures that reduced voluntary turnover of high-performing staff by 50%.
- Introduced new training and development frameworks that improved customer service performance by 35% year-over-year.
- Managed employee relations in unionized environment, resolving disputes and fostering stable industrial climate.
- Successfully mediated employee grievances and negotiated agreements, ensuring compliance with labour law and maintaining positive industrial relations across multi-level teams.
- Supported workforce restructuring and redeployment programs to improve operational efficiency.
- Strengthened HR governance by implementing and maintaining 100+ HR policies and procedures, ensuring compliance with labour laws.
Program & Project Manager (Social Work)
CITY COUNCIL–MANCHESTER, BOLTON, WIGAN
01.2016 - 01.2020
- Led multi-agency initiatives focused on social welfare, community outreach, and safeguarding for vulnerable populations.
- Facilitated collaboration with 35 partner agencies to enhance access to social services and community care for vulnerable populations.
- Organized 60 community mental health programs, providing support to over 1,500 vulnerable individuals and fostering community resilience.
- Managed caseload of 80+ high-needs individuals, conducting complex assessments and risk analyses to inform tailored support plans.
- Assessed risk factors affecting 750+ adults with disabilities, significantly reducing repeat safeguarding incidents.
Human Resources Coordinator
BSI HEALTHCARE
01.2012 - 01.2016
- Designed recruitment systems enabling the hiring of 70+ employees annually across internal and partner organizations.
- Supported organisational expansion by developing HR frameworks that accommodated rapid workforce growth.
- Contributed to building HR structures that facilitated organisational growth from 2 to 35 employees.
- Implemented workforce planning initiatives that supported growth while controlling labour costs.
- Ensured compliance across 30+ HR policies and employment practices.
- Initiated employee engagement surveys and organized team building events that enhanced overall satisfaction scores.
Human Resources
TRAFFORD CARE & REPAIR
01.2009 - 01.2012
- Recruited 100+ candidates annually, achieving a 96% hiring success rate.
- Managed onboarding of 150+ new hires each year, enabling quick integration to a fast-paced work environment.
- Delivered HR support spanning recruitment, onboarding, employee relations, and policy administration, enhancing overall HR effectiveness.
- Advised 15 managers on HR matters, ensuring compliance with employment legislation and fostering a compliant workplace culture.
- Updated and maintained 55+ HR policies in response to regulatory changes, ensuring organizational adherence and minimizing risk.
Education
MA - Social Work
UNIVERSITY OF SALFORD
Salford, UK01-2017
LLB - Bachelors of Law
THE UNIVERSITY OF LONDON
London, UK01-2013
MA - Human Resource Management
MANCHESTER METROPOLITAN UNIVERSITY
Manchester, UK01-2009
BA - Psychology with Political Science
UNIVERSITY OF GHANA
Accra, Ghana01-2003
Skills
- HR leadership
- Union & Stakeholder Relations
- Collective bargaining
- Organizational design
- Succession planning
- Change management
- Performance Management Systems
- Workforce Planning & Analytics
- Regulatory Compliance
- Workforce analytics
- HR Information Systems (HRIS)
- Microsoft Office Suite
- Employee engagement
Accomplishments
- Successfully led multi-cycle CBA negotiations with zero industrial action, strengthening trust between management and unions.
- Reduced organizational inefficiencies through restructuring, resulting in improved service delivery metrics and cost optimization.
- Established a robust succession planning system, increasing internal leadership appointments and reducing external recruitment costs.
- Enhanced employee productivity through performance management reforms linked to operational targets.
- Positioned HR as a strategic partner in driving modernization and institutional transformation.
Timeline
Human Resources & Administration Manager
STONE TREE LTD
01.2022 - Current
Head of Human Resources
GOLDEN BEACH HOTELS
01.2019 - 01.2022
Program & Project Manager (Social Work)
CITY COUNCIL–MANCHESTER, BOLTON, WIGAN
01.2016 - 01.2020
Human Resources Coordinator
BSI HEALTHCARE
01.2012 - 01.2016
Human Resources
TRAFFORD CARE & REPAIR
01.2009 - 01.2012
MA - Social Work
UNIVERSITY OF SALFORD
LLB - Bachelors of Law
THE UNIVERSITY OF LONDON
MA - Human Resource Management
MANCHESTER METROPOLITAN UNIVERSITY
BA - Psychology with Political Science
UNIVERSITY OF GHANA