Hardworking and driven to work quickly and effectively on projects in all types of environments.Excellent reputation for resolving problems and improving customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Consultant
Akaal Fashion
Kumasi
01.2020 - 01.2022
Inspected equipment, assessed functionality and optimized controls.
Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
Conducted research on network products and services.
Gathered and defined customer requirements to develop clear specifications for project plans.
Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
Planned and developed interfaces that simplified overall management and offered ease of use.
Recommended and installed upgrades and helped businesses to plan for technology to match growth.
Implemented and managed operating systems and software, security systems and intrusion detection systems.
Personal Assistant
Ghana Investment Funds for Electronic Communications (Ministry of Communications)
Accra
09.2018 - 09.2019
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Displayed absolute discretion at handling confidential information.
Maintained appropriate filing of personal and professional documentation.
Education
Master of Science - Cyber Security
Anglia Ruskin University
Cambridge
09.2022
Bachelor of Science - Computer Applications
Tilak Maharashtra Vidyapeeth
Pune
09.2018
Skills
Information Technology Infrastructure
Wide Area Networking
Application development
MS Office
Problem-Solving
Certification
Cyber Security Essentials (Cisco)
Packet tracer (Cisco)
SQL for data Analysis and Business Intelligence (Udemy)
Certificate of Recognition (Ghana investment fund for electronic communications )
Timeline
IT Consultant
Akaal Fashion
01.2020 - 01.2022
Personal Assistant
Ghana Investment Funds for Electronic Communications (Ministry of Communications)