Boroh Ebenezer
Information Technology Support Technician
Accra,Accra
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
5
5
years of professional experience
Work History
Intern
Great Ideas IT Consultancy
01.2023 - 12.2025
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained office PCs, networks and mobile devices.
- Monitored systems in operation and quickly troubleshot errors.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
- Installed, configured and maintained computer systems and network connections.
- Installed and configured operating systems and applications.
Volunteer
Blue Print Media
03.2021 - 12.2023
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Used strong interpersonal communication skills to convey information to others.
Education
Higher National Diploma - Information Technology
Sunyani Technical University
Sunyani, Ghana12.2025
High School Diploma -
Queen of Peace Senior High School
Nadowli, Ghana09.2021
Skills
- Operations support
- Administrative support
- Team collaboration
- Telephone etiquette
- Administrative tasks
- Recordkeeping
Timeline
Intern
Great Ideas IT Consultancy
01.2023 - 12.2025
Volunteer
Blue Print Media
03.2021 - 12.2023
Higher National Diploma - Information Technology
Sunyani Technical University
High School Diploma -
Queen of Peace Senior High School
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