Boansi Emmanuel
Tarkwa
Summary
Adept Barber Instructor and Computer Hardware Technician, I leveraged interpersonal abilities and technical expertise at Matthias Apongsah and EmasienTrading Ent. to elevate client satisfaction and enhance system performance. Specializing in client consultation and hardware assessments, I successfully increased retention and security measures, showcasing a blend of professional ethics and technical acumen.
Overview
7
7
years of professional experience
Work History
Barber Instructor
Matthias Apongsah
08.2020 - Current
- Offered personalized grooming advice based on individual client needs and preferences for enhanced satisfaction levels.
- Consistently followed safety protocols when handling sharp tools such as scissors or razors to prevent accidents or injuries in the workplace.
- Provided expert guidance on proper hair care techniques, helping clients maintain their style between visits.
- Increased client retention by building rapport and consistently delivering high-quality haircuts and shaves.
Computer Hardware Technician
EmasienTrading Ent.
01.2018 - 07.2020
- Served as a key resource for internal staff on all computer hardware-related inquiries, ensuring optimal productivity levels were maintained.
- Conducted comprehensive hardware assessments to recommend upgrades and enhance overall performance.
- Maintained detailed records of all completed work orders, allowing for accurate tracking of time spent on each task and client billing purposes.
- Contributed to a positive work environment by actively participating in team meetings, trainings, and sharing relevant industry news within the IT department.
- Boosted network security measures by identifying potential vulnerabilities in computer systems.
Education
Associate of Arts - Computer Science
Kikam Technical Institute
Kikiam08.2022
Skills
- Client consultation
- Professional ethics
- Sanitation Standards
- Interpersonal abilities
- Styling Techniques
- Teaching techniques
Languages
English
Intermediate (B1)
Hobby
I enjoy watching football and reading articles concerning my area of work .
reference
Available on request
Timeline
Barber Instructor
Matthias Apongsah
08.2020 - Current
Computer Hardware Technician
EmasienTrading Ent.
01.2018 - 07.2020
Associate of Arts - Computer Science
Kikam Technical Institute
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