- Provided excellent customer service and supported daily banking operations.
- Coordinated projects and events successfully, ensuring objectives were met on time and within budget.
- Led a team of 15 individuals in achieving project goals, fostering collaboration, and resolving conflicts.
- Managed a designated section by overseeing operations, supervising staff, and ensuring adherence to organizational policies.
- Assisted with data collection and analysis for a research project on Languages, enhancing understanding of psychological research processes.

