BLESSING ASANTE
Kumasi
Overview
4
4
years of professional experience
Work History
Marketing Executive
Rakes Company Limited/Access Bank PLC
Kumasi
02.2025 - Current
- Collaborated with cross-functional teams to create promotional materials and campaigns.
- Managed customer accounts and ensured accurate financial transactions.
- Assisted clients with loan applications and provided necessary documentation guidance.
- Processed deposits, withdrawals, and transfers efficiently while maintaining compliance.
- Collaborated with team members to streamline banking procedures and improve service quality.
- Educated customers on various banking products and services to enhance their experience.
- Responded to customer inquiries and resolved account issues.
- Assessed customers' financial needs and recommended appropriate solutions.
- Processed deposits, withdrawals, transfers, payments, checks.
- Opened new checking, savings and lines of credit for customer accounts.
- Identified opportunities to improve customer service quality.
- Maintained records of customer transactions.
- Assisted customers with opening new bank accounts.
Support staff
National Service Authourity/Access Bank Plc
Kumasi
11.2023 - 10.2024
- As a Marketing/Retail Assistant at Access Bank PLC, I successfully developed and implemented targeted marketing strategies that increased branch visibility and customer engagement across Kumasi and Obuasi.
- My role involved collaborating with crossfunctional teams to enhance service delivery, resulting in a significant growth in new customer acquisitions and overall branch performance.
- Assisted team members with daily operational tasks and workflow management.
- Provided excellent customer service and addressed inquiries from clients effectively.
- Collaborated with colleagues to streamline processes and improve efficiency.
- Coordinated schedules to optimize resource allocation across departments.
- Implemented feedback mechanisms to enhance service quality and client satisfaction.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Participated in regular team meetings to discuss current projects and goals.
- Resolved customer inquiries in a timely manner.
- Received and processed referrals from within and outside office.
Research Assistant
Council for Scientific and Industrial Research
Kumasi
09.2022 - 11.2022
- As a Research Assistant at CSIR/CRI Kwadaso, I contributed to various agricultural research projects by collecting and analyzing data to support innovative solutions for crop improvement.
- My responsibilities included assisting in field experiments, preparing reports, and collaborating with scientists to disseminate findings that enhance sustainable agricultural practices.
- Collaborated with multidisciplinary teams on various research projects.
- Analyzed data using statistical software to support research conclusions.
- Trained new interns on laboratory protocols and safety procedures.
- Collaborated with other researchers in developing study designs, methods, and tools for data collection.
Education
BSc. Ed - Agriculture
University of Education Winneba
Mampong, Ghana12.2023
West African Secondary School Certificate Examination - General Science
Yaa Asantewaa Girls Senior High School
Kumasi, Ghana01.2019
Skills
- Data Analysis
- Communication
- Customer relationship management
- Problem-Solving
- Team Collaboration
- Microsoft Office Suite
Personal Information
- Gender: Female
- Nationality: Ghanaian
- Marital Status: Single
Timeline
Marketing Executive
Rakes Company Limited/Access Bank PLC
02.2025 - Current
Support staff
National Service Authourity/Access Bank Plc
11.2023 - 10.2024
Research Assistant
Council for Scientific and Industrial Research
09.2022 - 11.2022
BSc. Ed - Agriculture
University of Education Winneba
West African Secondary School Certificate Examination - General Science
Yaa Asantewaa Girls Senior High School