Blessing Ohemeng
Adenta
Summary
Customer-focused professional with background in airport customer service. Gained experience assisting passengers, managing boarding procedures, and resolving travel issues. Strengths include strong communication skills, problem-solving abilities, and adaptability to changing situations. Previous work marked by consistently high passenger satisfaction and smooth operations.
Overview
1
1
year of post-secondary education
Work History
Internship Student
KFC Ghana
Kwashieman
03.2022 - 04.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Supported team in delivering excellent customer service during busy shifts.
- Followed recipes accurately to prepare menu items consistently for customers.
Education
Airport Passenger Handling Service And Operations
ITTI
08.2025 - 04.2026
Adonten Senior High School
Aburi , GhanaSkills
- Customer service
- Communication skills
- Quick learner
- Teamwork and collaboration
- Professionalism and etiquette
- Multitasking and organization
- Goal-oriented mindset
- Problem resolution
- Time management
- Service excellence
- Cross-cultural sensitivity
- Telephone etiquette
Accomplishments
- Ability to exceed targets on a regular day
- The course representative in my year batch
References
References available upon request.
Timeline
Airport Passenger Handling Service And Operations
ITTI
08.2025 - 04.2026
Internship Student
KFC Ghana
03.2022 - 04.2022
Adonten Senior High School