BISMARK NANA KWAKYE
ACCRA
Summary
Accomplished driver with a proven track record at SYSMEX WEST AND CENTRAL AFRICA, excelling in safety compliance and customer service. Demonstrated expertise in vehicle maintenance and optimizing route efficiency, significantly enhancing delivery performance. Recognized for resolving customer complaints effectively and maintaining high standards in driver performance and safety.
Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Overview
6
6
years of professional experience
4031
4031
years of post-secondary education
Work History
Driver
SYSMEX WEST AND CENTRAL AFRICA
ACCRA
02.2017 - 07.2023
- Responded promptly to inquiries from customers about shipment delays or problems.
- Communicated regularly with dispatch personnel about shipments status updates.
- Evaluated route changes to determine their efficiency and cost-effectiveness.
- Assisted in resolving customer complaints related to deliveries or other issues.
- Monitored driver performance, safety compliance and customer service standards.
- Provided guidance to drivers regarding proper loading techniques or hazardous material handling.
- Adhered to all applicable laws and regulations governing the transportation industry.
- Maintained records of vehicle inspections, maintenance schedules and fuel consumption rates.
- Reviewed feedback from customers regarding driver performance or services provided.
- Performed regular audits of driver logs to ensure accuracy and completeness.
- Tracked driver behavior, timekeeping and attendance.
Education
SMET MINING/ENGINEERING
OBUASE , GHANA EARTHMOVING EQUIPMENT OPERATING
NATIONAL VOCATIONAL TRAINING INSTITUTE
ACCRA , GHANA 09.2023 - 11.2023
MADINA SENIOR SECONDARY SCHOOL
ACCRA , GHANA Skills
- Driver performance
- Safety compliance
- Customer service
- Vehicle maintenance
Languages
English
First Language
English
Proficient (C2)
C2
Timeline
EARTHMOVING EQUIPMENT OPERATING
NATIONAL VOCATIONAL TRAINING INSTITUTE
09.2023 - 11.2023
Driver
SYSMEX WEST AND CENTRAL AFRICA
02.2017 - 07.2023
SMET MINING/ENGINEERING
MADINA SENIOR SECONDARY SCHOOL
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