Bismark Avor
Tema
Summary
Detail-oriented technician skilled in electrical troubleshooting, circuit design, and data analysis. Proven ability to streamline repair processes and enhance customer service through effective communication.
Overview
2
2
years of professional experience
Work History
Showroom Technician and Case Manager
Sun Electronics
10.2021 - 03.2024
- Operated diagnostic tools to troubleshoot and resolve technical issues effectively.
- Collaborated with team members to streamline repair processes and improve efficiency.
- Documented repair procedures and maintained detailed service records consistently.
Customer Service Sales Representative
Sun Electronics
10.2021 - 03.2024
- Handled incoming customer calls regarding product inquiries, sales questions, and complaints, resolving issues promptly.
- Educated customers on product features and benefits during consultations, enhancing informed purchasing decisions.
- Processed sales transactions efficiently through point-of-sale systems, ensuring customer satisfaction.
- Oversaw inventory management processes and restocked items efficiently on shelves.
Education
High School Diploma -
Tema Technical Institute
Tema09-2021
Bachelor of Arts - Electrical & Electronics Engineering
Koforidua Technical University
Koforidua08-2026
Skills
- Diagnostic tools
- Electrical diagnostics
- Technical repair
- Project management
- Sales reporting
- Customer service
- Technical writing
Timeline
Showroom Technician and Case Manager
Sun Electronics
10.2021 - 03.2024
Customer Service Sales Representative
Sun Electronics
10.2021 - 03.2024
High School Diploma -
Tema Technical Institute
Bachelor of Arts - Electrical & Electronics Engineering
Koforidua Technical University