Bill Marcony
Takoradze
Summary
Dynamic food service professional with fine dining experience at River Side Resort, excelling in customer relationship management and menu knowledge. Proven ability to enhance guest satisfaction through effective communication and problem-solving skills, ensuring order accuracy and a memorable dining experience. Adaptable team player committed to maintaining high cleanliness standards.
Efficient Food and Beverage Waiter known for productivity in completing tasks swiftly and accurately. Specialize in order management, customer service, and conflict resolution, ensuring smooth restaurant operations and satisfied guests. Excel in communication, teamwork, and adaptability, using these soft skills to enhance guest experiences and support team objectives.
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
1
1
year of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Food and Beverage Waiter
River side resort
Takoradi
09.2025 - Current
- Greeted guests warmly and ensured a pleasant dining experience.
- Delivered food and beverages promptly to tables in the restaurant area.
- Maintained cleanliness of dining areas and assisted in table setups.
- Assisted guests with menu selections and answered any questions.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Informed customers about daily specials and any new menu items introduced into the restaurant.
Cashier
Soccabet
Takoradi
06.2024 - Current
- Processed customer transactions efficiently at the point of sale.
- Maintained accurate cash register operations throughout shifts.
- Assisted customers with product inquiries and recommendations.
- Bagged purchases carefully to ensure safe transport for customers.
- Handled returns and exchanges following store policies.
- Collaborated with team members to maintain a clean work area.
- Restocked merchandise on shelves to ensure product availability.
- Adhered to company policies regarding cash handling and security measures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Takoradi Senior High School
Takoradi, GhanaSkills
- Food service
- Cash handling
- Menu knowledge
- Customer assistance
- Customer relationship management
- Team collaboration
- Sales techniques
- Conflict resolution
- Effective communication
- Time management
- Problem solving
- Adaptability
- Order accuracy
- Fine dining experience
- Cleanliness standards
- Menu design
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Certification
River side resort, Steptember 24-25
Affiliations
Gentle and smart
References
References available upon request.
Timeline
Food and Beverage Waiter
River side resort
09.2025 - Current
Cashier
Soccabet
06.2024 - Current
Takoradi Senior High School
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