Overview
Summary
Work History
Education
Skills
Work Availability
Quote
Timeline
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RICHMOND FRIMPONG

RICHMOND FRIMPONG

SYSTEM ADMINISTRATOR
WICHITA FALLS

Overview

6
6
years of professional experience

Summary

Experienced Systems Administrator with over 5+ years of experience in IT. Excellent reputation for resolving problems and improving customer satisfaction. Willingness to take on added responsibilities to meet team goals.

Work History

SYSTEM ADMINISTRATOR

TRINITECH GLOBAL CONSULTING
MARYLAND
07.2018 - Current
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
  • Established network specifications and analyzed workflow, access, information and security requirements.
  • Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
  • Created patches and solutions to fix bugs in existing applications.
  • Performed software installations and upgrades to LINUX, UNIX or Windows operating systems.
  • Configured and tested Windows Server operating systems with roles features.
  • Detailed upcoming software upgrades and system sprints to team members.
  • Integrated and updated software products to boost system compatibility.
  • Monitored application and print servers, rapidly responding to faults and malfunctions.
  • TCPIP, DNS, DHCP and Basic Network Troubleshooting.
  • Responsible for performing server build procedures for Solaris 9/10, Red Hat 7/8, and Centos 6/7 on on-premises and in the cloud.
  • Configures AWS EC2 instances for Windows Server 2019 and RHEL8, setup IAM accounts and manufacture authentications.
  • Monitored application and print servers, rapidly responding to faults and malfunctions.
  • Administer Active Directory administration, including promoting Windows server to domain controller , creating user accounts, managing and maintaining Active Directory and Group Policies.
  • Determined and alleviated hardware, software and network issues.

Help Desk Support Technician

GRACE METROPOLITAN SOLUTIONS INC
ACCRA
06.2015 - 08.2017
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Installed, modified and repaired software and hardware to resolve technical issues.
  • Removed malware, ransomware and other threats from laptops and desktop systems.

Education

Bachelor of Science -

UNIVERSITY OF EDUCATION
WINEBA
04.2016

Skills

  • Application Configuration
  • Network Security
  • Performance Monitoring and Optimization
  • Software Management
  • Virtualization
  • Microsoft and Linux Active Directory
  • Well versed in Windows Operating Systems : Windows OS (7, 8, 10), Windows Server (2008, 2019), Linux
  • Cloud Management: AWS
  • Hardware and software installation
  • System upgrades
  • Server maintenance
  • Hardware knowledge

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Opportunities Don't happen.You create them.
Chris Grosser

Timeline

SYSTEM ADMINISTRATOR

TRINITECH GLOBAL CONSULTING
07.2018 - Current

Help Desk Support Technician

GRACE METROPOLITAN SOLUTIONS INC
06.2015 - 08.2017

Bachelor of Science -

UNIVERSITY OF EDUCATION

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RICHMOND FRIMPONGSYSTEM ADMINISTRATOR