Summary
Overview
Work History
Education
Skills
Membershipofprofessionalassociations
Attributes
Otherrolesresponsibilities
Hobbies and Interests
Training
Timeline
Generic

BERNICE NAA DEDEI KOMEY

ACCRA

Summary

To provide strategic support by utilizing skills gained through functioning in diverse capacities over my working years especially in the areas of banking and auditing.

Visionary and results-driven banker with vast experience in banking operations spanning Twenty (20) years. Dedicated and focused; able to prioritize and effectively complete tasks with minimum or no supervision. Ability to coach and motivate team members for optimum performance of tasks and achieve expected results. Demonstrated high level administrative and communication skills. Highly organized and detail-oriented, independent, self-motivating and maintains a high sense of professionalism in handling issues related to work and established policy and procedures. A team player with admirable interpersonal skills. Established record for critical thinking and problem solving while paying respect to team contributions. Strong communication and probing skills.

Overview

32
32
years of professional experience

Work History

Ag. Chief Experience Officer (CXO)

GCB Bank
11.2023 - Current
  • Act as a strategic advisor to the Deputy Managing Director – Operations and ensure strategic direction and policies are implemented
  • Participate as a key support role to the Deputy Managing Director – Operations to help drive strategic planning and other initiatives, monitoring issues and keeping track until resolved
  • Lead and execute some of the strategic initiatives on behalf of the Deputy Managing Director – Operations as and when required
  • Follow through activities with respective functional areas and assist the Deputy Managing Director – Operations in putting together Board papers and all presentation as required
  • Highlight progress on key initiatives and key risks for the attention of the Deputy Managing Director – Operations
  • Research and develop proposals on various strategic initiatives and complex decisions, as required
  • Review submissions to the Office of the Deputy Managing Director - Operations, develop agenda and briefing notes for the Deputy Managing Director - Operations ahead of meetings, highlighting key strategic and operational issues
  • Coordinate activities related to performance dialogue sessions such as Quarterly Review & Strategy Review Sessions
  • Support the Deputy Managing Director – Operations ensuring full preparation for meetings and input from all internal staff members are prepared to a high standard and reviewed in a timely manner to ensure the meetings are as productive as possible
  • Monitor information flow: Sometimes acting as a gatekeeper, ensuring the Deputy Managing Director – Operations’ involvement in a project or decision-making process at the right moment
  • Provide external lens / provision of insight on new tools and technology to drive operational excellence, reduce costs and support revenue growth
  • Build and develop relationships with employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with Deputy Managing Director – Operations on special strategic projects
  • Manage the Office of the Deputy Managing Director – Operations and is responsible for ensuring effective implementation and execution of projects
  • Coordinate the preparation of monthly reports of the Deputy Managing Director - Operations to the Office of the Managing Director
  • Maintain commitments log (including regular updates and follow up on status of delivery; implementation/ execution timeline)
  • Handle other assignments as directed by the Deputy Managing Director – Operations
  • Perform any other duties that may be assigned from time to time within the scope of the job

Head, Department Audit & Investigation

GCB Bank
01.2020 - 01.2023
  • Develop risk based annual audit plan for the departments for Board approval and coordinate audit activities to be carried out
  • Assist the CIA to carry out a risk assessment and mitigation activities across the departments
  • Examine and report on the effectiveness of risk management across the departments
  • Oversee audit planning and reporting activities according to the audit plan
  • Prepare Terms of Reference for audit assignments
  • Assign audit resources to each audit activity and ensure timely completion of assignments as planned
  • Plan and perform audits for the departments to ensure compliance with policies and procedures
  • Provide critical advice and monitoring, mainly with respect to key internal control and related significant operating risk exposure
  • Coordinate relationships with other assurance teams across the Bank
  • Supervise audit teams to ensure quality and on time delivery
  • Manage and develop staff of the Internal Audit Department
  • Manage, develop and evaluate the performance of staff within the Department Unit and provide appropriate feedback to the CIA
  • Carry out an independent appraisal of the effectiveness of the policies, procedures established within the departments
  • Add value by acting as a facilitator in department risk management and carrying out value for money reviews, thereby assisting the Chief Internal Auditor (CIA) in the effective discharge of his/her responsibilities
  • Conduct objective, fair, thorough, unbiased and timely investigations into allegations of fraud, waste or abuse committed by staff/clients against the Bank
  • Develop and implement effective strategies useful in addressing a fraud situation
  • Maintain an up-to-date knowledge of emerging risks/trends within the industry
  • Assist in organizing training for audit teams for skill development
  • Manage the regulatory risks and controls for the assigned regulation, law or line of business to ensure compliance with applicable laws and regulations
  • Work with the CIA to put in place a system which ensures that all major risks of the bank are identified and analyzed on an annual basis
  • Report to the CIA on the policies, programs and activities relating to compliance risk across the departments
  • Review and report on the accuracy, timeliness and relevance of the operational, financial, compliance and other information that is submitted to management
  • Prepare reports for Management interactions
  • Perform any other duties within the scope and intent of the job as may be required from time to time

Audit Supervisor

GCB Bank
01.2014 - 01.2020
  • Collect, review and analyze data related to the bank’s systems and functions
  • Evaluate compliance of assessed systems
  • Determine whether a system of function is operating according to organizational and industry procedures and guidelines
  • Identify discrepancies, risks, and other problems, reporting findings to upper management; recommend appropriate corrective measures
  • Promote and educate leaders on the benefits of adopted control measures; encourage stakeholders and other responsible parties to adopt changes necessary to correct problems and noncompliance
  • Perform audits according to the established work plan and calendar
  • Assist the department with the development of corrective action plans (CAPs), and ensures CAPs are implemented and successful by performing follow up audits
  • Identify and assess areas of significant business risk
  • Document audit tests performed
  • Evaluate the adequacy and effectiveness of internal controls
  • Communicate audit findings on a timely basis
  • Identify weaknesses in internal controls and/or process improvement opportunities
  • Communicate with the Chief Compliance Officer when difficulties arise in completing the work within the assigned timeframe
  • Assemble draft audit reports, ensuring that all review notes have been addressed, and determining those findings deemed reportable to be included in the report or other findings to be handled verbally in the closing meeting
  • Identify any deficiencies within the auditing process and meet with appropriate staff to resolve such deficiencies
  • Review internal controls, policies and procedures for effectiveness

Product Manager/ Chief Cashier/Reconciliation Officer

GCB Bank
01.2009 - 01.2014
  • Oversee cash transactions, cash reconciliations, account payments, account receivables and other accounting duties according to company policies
  • Supply tellers with cash daily and supervise at close of day to ensure they balance the day’s work
  • Manage and control resources to meet the requirements of front office customers
  • Train newly hired cashiers on accounting procedures and company policies
  • Supply ATM with ATM fit cash and supervise the loading of cash into canisters
  • Generate cash related documents and account reports to keep track of End of Day cash position
  • Manage and ensure adequate security of the vault including the safety of all custody items
  • Supervise tellers who have declared shortages/surpluses after the day’s activities to undertake detailed cash analysis

Teller/Branch Support/Personal Banker/Chief Cashier

GCB Bank
01.2004 - 01.2009

Teller/Zonal Chief Cashier

GCB Bank
01.2003 - 01.2004

Teller/ Branch Support

GCB Bank
01.2001 - 01.2003

Accountant

National Accreditation Board/CAGD
01.1993 - 01.1996
  • Review of financial statements for accuracy and legal compliance
  • Prepare and file tax returns
  • Enter accounting related information into business logs
  • Inspect account books for efficiency and accuracy
  • Organize and update financial records
  • Recommend ways to reduce costs and enhance revenue
  • Perform monthly bank settlements
  • Preparing documentation for external auditors
  • Monitor Accounts Receivable/collections
  • Process Accounts Payable invoices
  • Process weekly Accounts Payable check run and monitor when invoices are due
  • Daily bank deposits and cash applications
  • Reconcile monthly deposits
  • Post journal entries and reconcile general ledger accounts as needed
  • Process monthly bank reconciliations
  • Perform financial statement review
  • Prepare periodic financial Statements for the Board

Education

Executive MBA -

KNUST
01.2018

B.COM -

UCC
01.2001

GCE A’ level -

MPRAESO SEC SCH
01.1989

GCE O’ level -

LABONE SECONDARY SCH
01.1986

Skills

  • Strategic visioning
  • Design thinking
  • Data-driven decision making
  • Cross functional leadership
  • Content strategy
  • Digital transformation

Membershipofprofessionalassociations

  • Institute of Chartered Accountants (GH)
  • Chartered Institute of Bankers (CIB-GH)
  • Institute of Internal Auditors (IIA-GH)
  • Association of Women Accountants of Ghana (A.W.A.G)
  • Membership Committee – A.W.A.G

Attributes

  • Visionary and results-driven banker with vast experience in banking operations spanning Twenty (20) years.
  • Dedicated and focused; able to prioritize and effectively complete tasks with minimum or no supervision.
  • Ability to coach and motivate team members for optimum performance of tasks and achieve expected results.
  • Demonstrated high level administrative and communication skills.
  • Highly organized and detail-oriented, independent, self-motivating and maintains a high sense of professionalism in handling issues related to work and established policy and procedures.
  • A team player with admirable interpersonal skills.
  • Established record for critical thinking and problem solving while paying respect to team contributions.
  • Strong communication and probing skills.

Otherrolesresponsibilities

  • Head of Finance Department– United Christian Ministries International (U.C.M.I)
  • Patron of the National Youth Fellowship- U.C.M.I
  • Patron of the Church Choir
  • Member of the National Executive Planning Committee - U.C.M.I

Hobbies and Interests

  • Reading
  • Sports
  • Watching Movies

Training

  • Female Future Program
  • Internal Audit Professional Standards and Practice
  • Data Analytics
  • Investigations
  • Fundamentals Of the Income Tax Act – 2015 (Act 896)
  • Foundations Of ACL– Concepts and Practices
  • IT Audit and Digital Forensics
  • Cyber Security Awareness
  • Information Technology Audit and CAATs
  • Excel Applications in Audit (With Forensic Audit Specialisation)
  • Credit Risk Management

Timeline

Ag. Chief Experience Officer (CXO)

GCB Bank
11.2023 - Current

Head, Department Audit & Investigation

GCB Bank
01.2020 - 01.2023

Audit Supervisor

GCB Bank
01.2014 - 01.2020

Product Manager/ Chief Cashier/Reconciliation Officer

GCB Bank
01.2009 - 01.2014

Teller/Branch Support/Personal Banker/Chief Cashier

GCB Bank
01.2004 - 01.2009

Teller/Zonal Chief Cashier

GCB Bank
01.2003 - 01.2004

Teller/ Branch Support

GCB Bank
01.2001 - 01.2003

Accountant

National Accreditation Board/CAGD
01.1993 - 01.1996

B.COM -

UCC

GCE A’ level -

MPRAESO SEC SCH

GCE O’ level -

LABONE SECONDARY SCH

Executive MBA -

KNUST
BERNICE NAA DEDEI KOMEY