Summary
Overview
Work History
Education
Skills
References
Languages
Software
Work Availability
Timeline
Hi, I’m

Bernice Karikari Mensah

Human Resource Manager/Administrator
Takoradi,Western
Bernice Karikari Mensah

Summary

Highly motivated HR Manager with background overseeing HR policies and procedures with indept knowledge in supervising department staff.

Experienced in handling budgets and maintaining employee records. Highly skilled at processing worker's compensation, disability claims and company payroll. Possesses innate ability to drive organizational success and employee engagement.

Overview

10
years of professional experience

Work History

Bosch Rexroth Ghana Limited

Administrator
08.2019 - Current

Job overview


  • Analysing, organizing and managing customer invoices
  • Scheduling meetings, Preparing Agenda and draft minutes
  • Research and resolve customer problems related to product portfolios, billing and payment
  • Creating and maintaining database for Verifying and recording customer request and enquiries
  • Provide guidance to staff when needed
  • Arranging for internal and external events as well as overseeing Bosch Rexroth Ghana’s Corporate Social Responsibility (CSR) activities at Fathers’ Home Care Ministries from initiation, planning, execution, monitoring and handing over
  • Overseeing the entire Purchasing process from quote comparison, Placing Purchase Order, following up on delivery processes and material reception
  • Ensuring and Arranging for company Vehicles Maintenance and fueling and updating database for phone bills
  • Managing office supplies stock and placing order while preparing Purchase Orders (PO) for office and field service supplies
  • Preparing Waybills and stock orders for field service engineers
  • Calculating overtime and arranging for out of station payment to field technicians
  • Compiling service order requisitions whiles generating service order report.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Organizing meetings for executives and coordinated availability of conference rooms for participants.
  • Handling confidential documents responsibly, adhering to strict data privacy policies within the organization.
  • Maintaining updated employee records, ensuring compliance with labor laws and regulations.
  • Facilitate office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Overseeing maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
  • Contributing to budget planning initiatives by tracking expenses accurately through detailed financial reports.
  • Assisting the Hiring, managing, developing and training of staff, establishing and monitored goals, conducting and performance reviews.
  • Ensuring Improved communication between departments by establishing a centralized filing system for easy document retrieval.
  • Managing supervisor itinerary and appointments and streamlining scheduling procedures.
  • Interceding between employees during arguments and diffused tense situations.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Managed incoming and outgoing correspondence to ensure timely responses and accurate recordkeeping.
  • Managing and properly accounting for petty cash issued to facilitate general office activities.
  • Expediting invoice processing through meticulous attention to detail in verifying charges and submitting payments punctually.
  • Implemented project management techniques to overcome obstacles and increase team productivity.

Bosch Rexroth Ghana Limited

Receptionist
07.2018 - 07.2019

Job overview

  • Received and directed calls and/or visitors to appropriate persons/office and ensuring office safety by controlling office access via the front desk
  • Scheduling meetings, Preparing Agenda and draft minutes
  • Coordinated and maintained agenda, organized all appointments, meetings and travel arrangements
  • Verified Expense Claim receipts and/or completing Expense Claim Forms for management approval
  • Managed office reception area, calls, emails and answered queries by employees and clients
  • Organized a filling system for important and confidential company documents
  • Ordered and kept updated records of office supplies whiles maintaining minimum stock levels
  • Prepared CHQ (cheque) and EFT(Electronic Fund Transfer) requisitions and updating EFT and CHQ register prior to making payment
  • Managed multiple tasks and met time-sensitive deadlines.
  • Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.
  • Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
  • Tracked important information in syspro spreadsheets and ran reports or generated graphs using data.
  • Received all company addressed documents, distributed them to their respective addressees whiles posting suppliers invoices into Account Payable ledger on SYSPRO.

Josren Ventures Company Limited (JVC Oil & Gas)

Account Assistant
07.2017 - 02.2018

Job overview

  • Reconciled supplier invoices with purchase request from stores department before payment approval
  • Reconciled processed work by verifying entries and comparing with system reports
  • Produced and distributed reports for managers to review
  • Protected organization's value by keeping information confidential.
  • Provided financial insights for budgeting and forecasting activities.
  • Ensured proper record-keeping through meticulous data entry and filing practices, reducing information retrieval time significantly.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Reconciled processed work by verifying entries and comparing with system reports
  • Generated and distributing reports for managers to review

Vamseth Limited

Administrator / Document Controller
05.2017 - 07.2017

Job overview

  • Reviewed contractors’ quality control records for final handover to client
  • Undertaking proper filing, compilation, documentation and analysis of various quality control records
  • Developed and managed a database of project weld log.
  • Frequently inspected production area to verify proper equipment operation.

Josren Ventures Company Limited (JVC Oil & Gas)

Stores Assistant
08.2016 - 06.2017

Job overview

  • Validated quality of purchased items upon delivery to ensure they meet requisition and company standard by tallying Waybills with Purchase Orders
  • Ensured effective and efficient management of all machines, materials and other equipment owned by the company for the welding and fabricating of Anchor Suction Piles, other electrical, mechanical and civil engineering works
  • Daily stock record taking for all equipment and machines as per their transactions by the Company
  • Ensured consistencies and accuracy in all goods deliveries to and by the company by Tallying invoice or Waybill quantity to quantity received or issued out
  • Liaised with Account Department in Invoice-Justifications prior to payments
  • Collaborating with Procurement Unit for the procurement of preferred welding and fabrication materials and all other items for other engineering works, and reporting on stock value for the company
  • Arranging purchase requisitions form for the procurement of items, equipment and machineries in shortage
  • Prepared Material Received Report for items, equipment and machineries upon receipt
  • Prepared monthly stock quantity reports to access the stock consumption by the company.

Josren Ventures Company Limited (JVC Oil & Gas)

Account Assistant
08.2016 - 06.2017

Job overview

  • Reconciled supplier invoices with purchase request from stores department before payment approval
  • Reconciled processed work by verifying entries and comparing with system reports
  • Protected organization's value by keeping information confidential.

Translantic Development Limited (TDL)

Baseline Surveyor
10.2015 - 01.2016

Job overview

  • Surveyed the socio economic impact of the Wind Farm Project on the livelihood of the people of the Ningo Prampram District
  • Site survey of the target communities to enhance fair compensation for affected plots of land by Client Company (Upwind International AG Limited)
  • Organized Focus Group discussion with team members and the major stakeholders within the selected communities
  • Reporting on major findings on daily basis to be accessed by Client Company (Upwind International AG Limited).

Ellembelle District Health Directorate

National Service Person (Health Information Unit)
09.2014 - 09.2015

Job overview

  • Data entry; posted of Health information data received from the various health facilities within the district into DHIMS (District Health Information Management System)
  • Assisting health facility health information representative in completing accurate data for DHIMS capturing
  • Validated monthly data reports as submitted by the various health facilities within the district
  • Assisted Health Information Officer and Health Director in organizing Monthly Health Facility Workshop Programs
  • Minutes writing for all District Health Administration and Health Information Officers’ meetings for the Health Information Unit.

Integrated Business Establishments Survey

Field Enumerator
08.2014 - 09.2014

Job overview

  • Conducted census on all non-household business establishments available at Kikam, Asemko, Azuleloanu, Ampain and Nvuma of the Ellembelle District to be registered in the National Business Register.
  • Investigated candidate history and employment claims to confirm eligibility for registration.
  • Requested participation in brief exit interviews to obtain feedback for use in development of procedural improvements.
  • Maintained records of houses visited, surveys completed and establishment counted
  • Delivered information from script regarding surveys for on-demand phone project assignment.
  • Drafted thorough and accurate reports, case summaries, and work records.
  • Planned efficient visitation routes by studying maps of assigned areas, reaching more than ten community establishments per day.

Education

Kwame Nkrumah University of Science And Technology

Master of Science from Management And Human Resources Strategy
12.2024

University Overview

University for Development Studies (U.D.S)
WA Campus, Upper West Region

B.A in Integrated Management Studies - Management Option (Second Class)
05.2014

University Overview

Esiama Senior High Technical School
Esiama, Western Region

West African Senior Secondary School Certificate Examination (W.A.S.S.C.E)
05.2009

University Overview

Esiama Catholic Junior High School
Esiama, Western Region

Basic Education Certificate Examination (B.E.C.E)
05.2006

University Overview

Skills

  • Project Planning
  • labour Negotiations
  • compensation structuring
  • logistics coordination
  • labour Relations
  • Timesheet processing
  • Policy writing
  • employee Supervision
  • Conflict Resolution

References

References
  • Mr. Timothy Essien, Service Manager, Bosch Rexroth Ghana Limited, +233 (0) 544103028, timothy.essien@boschrexroth.com.gh
  • Mr. Osei Boateng Evans, District Health Information Officer, Ellembelle District Health, +233 (0) 552559644, onesimus46@hotmail.com
  • Mr. Simon Okyere Boafo, JVC Stores Manager, AX 1040, +233 (0) 24 6651 123, boafokyere@gmail.com

Languages

Twi
Bilingual or Proficient (C2)

Software

Syspro

Tally

Availability
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Timeline

Administrator
Bosch Rexroth Ghana Limited
08.2019 - Current
Receptionist
Bosch Rexroth Ghana Limited
07.2018 - 07.2019
Account Assistant
Josren Ventures Company Limited (JVC Oil & Gas)
07.2017 - 02.2018
Administrator / Document Controller
Vamseth Limited
05.2017 - 07.2017
Stores Assistant
Josren Ventures Company Limited (JVC Oil & Gas)
08.2016 - 06.2017
Account Assistant
Josren Ventures Company Limited (JVC Oil & Gas)
08.2016 - 06.2017
Baseline Surveyor
Translantic Development Limited (TDL)
10.2015 - 01.2016
National Service Person (Health Information Unit)
Ellembelle District Health Directorate
09.2014 - 09.2015
Field Enumerator
Integrated Business Establishments Survey
08.2014 - 09.2014
Kwame Nkrumah University of Science And Technology
Master of Science from Management And Human Resources Strategy
University for Development Studies (U.D.S)
B.A in Integrated Management Studies - Management Option (Second Class)
Esiama Senior High Technical School
West African Senior Secondary School Certificate Examination (W.A.S.S.C.E)
Esiama Catholic Junior High School
Basic Education Certificate Examination (B.E.C.E)

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Bernice Karikari MensahHuman Resource Manager/Administrator