BERNICE DONKOR
Tema
Summary
Professional with experience in financial management and accounting. Strong analytical skills, adapt at managing accounts, financial reporting, and compliance. Known for effective team collaboration and adaptability to changing needs. Skilled in ledger management, reconciliation and use of accounting software. Reliable and results-driven, always focused on achieving organizational goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
ASSISTANT ACCOUNTS OFFICER
ALL CARE MEDICAL CENTRE
06.2024 - Current
- Developed and maintained relationships with customers, vendors, and other stakeholders
- Processed payments from customers efficiently while maintaining confidentiality
- Assisted in the preparation of financial statements, budgets, and reports
- Maintained accurate records of all transactions within the company's accounting system
- Reviewed accounting documents for accuracy and completeness
- Provided support to senior account officers on various tasks related to accounts payable and receivable
- Filing of PAYE and SSNIT documents for payment
- Developed and maintained strong relationships with clients, vendors and colleagues
- Input data into accounting software systems with a high degree of accuracy
- Managed petty cash funds according to established policies and procedures
- Analyzed financial data and generated reports for management review
- Updated documentation for recordkeeping and compliance purposes
- Collaborated with other departments within the organization to ensure proper reconciliation of accounts
CASHIER
ALL CARE MEDICAL CENTRE
04.2019 - 05.2024
- Followed company security procedures for handling large sums of money
- Performed other duties as assigned by management
- Balanced daily transactions on a computerized point-of-sale system
- Resolved customer complaints professionally in accordance with company policy
- Assisted customers over the phone regarding store operations, product information and order placement
- Issued receipts, refunds, credits or change due to customers
- Accepted cash and credit card payments, issued receipts and provided change
- Trained new team members in cash register operation, stock procedures, and customer services
- Learned roles of other departments to provide coverage and keep store operational
- Collected payments and provided accurate change
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct
- Worked closely with front-end staff to assist customers
TUTOR
JOYFUL HEARTS INTERNATIONAL SCHOOL
09.2018 - 03.2019
- Demonstrated various teaching techniques to engage students in the learning process
- Organized group activities to allow students to practice problem-solving skills
- Conducted individual tutoring sessions with students to help them improve their academic performance
- Communicated regularly with parents and guardians regarding student progress
- Maintained accurate records of student progress for reporting purposes
- Prepared and administered tests to assess student understanding of course material
- Created a positive learning environment by encouraging open communication between tutor, teacher, and student's family members
- Created a positive learning environment that was conducive to student success
- Provided comprehensive feedback on student progress, including areas for improvement and successes
- Maintained accurate records of student attendance and progress
- Monitored student performance on assignments and assessments throughout the year
TUTOR
MATAHEKO D/A SCHOOL(NATIONAL SERVICE)
09.2017 - 07.2018
- Demonstrated various teaching techniques to engage students in the learning process
- Organized group activities to allow students to practice problem-solving skills
- Conducted individual tutoring sessions with students to help them improve their academic performance
- Maintained accurate records of student progress for reporting purposes
- Prepared and administered tests to assess student understanding of course material
- Created a positive learning environment by encouraging open communication between tutor, teacher, and student's family members
- Helped students develop critical thinking skills by engaging them in interactive dialogue about challenging concepts
- Created a positive learning environment that was conducive to student success
- Provided comprehensive feedback on student progress, including areas for improvement and successes
- Maintained accurate records of student attendance and progress
- Monitored student performance on assignments and assessments throughout the year
- Implemented time management and organizational strategies to help students manage their study schedules
- Monitored and recorded students' progress, providing detailed reports to parents and teachers
ACCOUNTS ASSISTANT
MAWULI SECONDARY SCHOOL(INTERNSHIP)
06.2016 - 08.2016
- Participated in month end closing process by preparing journal entries and accruals
- Provided administrative support to the accounting department as required
- Assisted in accounts receivable, payable and general ledger activities
- Assisted financial professionals with managing general ledgers and account statements
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements
ACCOUNTS ASSISTANT
GHANA EDUCATION SERVICE(INTERNSHIP)
06.2015 - 08.2015
- Generated monthly financial reports for management review
- Maintained accurate records of financial transactions
- Ensured accuracy of data entry into accounting systems by verifying documents against source information
- Completed reconciliations of various accounts including petty cash, credit cards and bank accounts
- Reviewed invoices for accuracy before submitting them for payment processing
- Reconciled bank statements on a regular basis
- Provided administrative support to the accounting department as required
- Assisted in accounts receivable, payable and general ledger activities
- Processed company receipts, sales invoices and payments from customers and suppliers
- Assisted financial professionals with managing general ledgers and account statements
TUTOR
CRYSTALLINE INTERNATIONAL SCHOOL
09.2011 - 09.2014
- Demonstrated various teaching techniques to engage students in the learning process
- Organized group activities to allow students to practice problem-solving skills
- Conducted individual tutoring sessions with students to help them improve their academic performance
- Communicated regularly with parents and guardians regarding student progress
- Maintained accurate records of student progress for reporting purposes
- Prepared and administered tests to assess student understanding of course material
- Created a positive learning environment by encouraging open communication between tutor, teacher, and student's family members
- Helped students develop critical thinking skills by engaging them in interactive dialogue about challenging concepts
- Created a positive learning environment that was conducive to student success
- Assisted students in developing effective study habits and strategies for success in school
PUMP ATTENDANT
SEL COMPANY LIMITED
07.2011 - 08.2011
- Assisted customers with selecting appropriate fuel grades for their vehicles
- Performed daily inspections of pumps and equipment to ensure proper functioning
- Maintained accurate records of fuel inventory levels, pump usage, and sales reports
- Adhered to safety regulations regarding hazardous materials storage and handling
- Responded to emergency situations such as spills or fires on a timely basis
- Recorded vehicle license plate numbers when accepting payment from customers via credit card or check
- Managed multiple tasks simultaneously while maintaining attention to detail
- Regularly cleaned pumps and surrounding areas by sweeping floors, emptying trash cans
- Provided excellent customer service by responding to inquiries promptly and professionally
- Inspected and maintained the cleanliness of the gas station pump area
- Operated cash registers and handled transactions in a timely manner
- Reported any suspicious activities around the store premises immediately to management personnel
- Resolved customer complaints in a courteous manner while maintaining company policies and procedures
- Maintained a clean, safe work environment by adhering to safety protocols and regulations
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors
Education
High School Diploma -
08.2023
High School Diploma -
06.2017
High School Diploma -
05.2011
High School Diploma -
04.2007
Skills
- Accounts Receivable
- Cash Flow Management
- General Ledger
- Internal Controls
- Accounts Payable
- Expense Tracking
- Cost accounting
- Bookkeeping
Certification
- Certificate of a Day Career Guidance and Workshop by ACCA and CIMAWITH APHAS, 2015
- Certificate of Finalist Integrity Conference '16', 04/09/16
- Certificate of Finalist Integrity Conference '17', 03/25/17
- Certificate of National Service, 08/15/18
- Certificate of Train the Trainer, 09/11/23
Languages
Fantie
English
Twi
Volunteer Experience
SOS Hermann Gmeiner School, Assisted in Outreach, Help in facilitating workshops and training.
Timeline
ASSISTANT ACCOUNTS OFFICER - ALL CARE MEDICAL CENTRE
06.2024 - Current
CASHIER - ALL CARE MEDICAL CENTRE
04.2019 - 05.2024
TUTOR - JOYFUL HEARTS INTERNATIONAL SCHOOL
09.2018 - 03.2019
TUTOR - MATAHEKO D/A SCHOOL(NATIONAL SERVICE)
09.2017 - 07.2018
ACCOUNTS ASSISTANT - MAWULI SECONDARY SCHOOL(INTERNSHIP)
06.2016 - 08.2016
ACCOUNTS ASSISTANT - GHANA EDUCATION SERVICE(INTERNSHIP)
06.2015 - 08.2015
TUTOR - CRYSTALLINE INTERNATIONAL SCHOOL
09.2011 - 09.2014
PUMP ATTENDANT - SEL COMPANY LIMITED
07.2011 - 08.2011
TEMA METHODIST DAY SECONDARY SCHOOL - High School Diploma,
ROCK FOUNDATION PREPARATORY SCHOOL - High School Diploma,
LA PLAGE META VERSE - High School Diploma,
HO TECHNICAL UNIVERSITY - High School Diploma,
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