Bernice Ansah
Summary
Dynamic Office Assistant with a proven track record at Felin Insurance Brokers, excelling in customer service and communication. Skilled in Microsoft Excel and data entry, I effectively managed client correspondence and ensured timely policy delivery, enhancing client satisfaction and operational efficiency. A dedicated team player committed to fostering strong interpersonal relationships.
Overview
6
6
years of post-secondary education
3
3
years of professional experience
Work History
Office Assistant
Felin Insurance Brokers
Kumasi
04.2023 - 10.2025
- Processed and delivered insurance policies to clients, ensuring accuracy and compliance.
- Managed daily client correspondence to maintain clear communication and address inquiries.
- Reminded clients of upcoming insurance due dates to ensure timely payments.
Education
BBA - Logistics And Supply Chain Management
Kwame Nkrumah University of Science And Technology
Kumasi 01.2023 - 10.2025
Diploma - Business Administration
Kumasi Technical University
Kumasi 01.2020 - 10.2022
Sekondi College
Takoradi Skills
- Data entry
- Microsoft Excel
- Inventory management
- Insurance eligibility verifications
- Customer service
- Team collaboration
- Communication skills
- Strong interpersonal skills
- Dedicated team player
Languages
English
First Language
References
References available upon request.
Timeline
Office Assistant
Felin Insurance Brokers
04.2023 - 10.2025
BBA - Logistics And Supply Chain Management
Kwame Nkrumah University of Science And Technology
01.2023 - 10.2025
Diploma - Business Administration
Kumasi Technical University
01.2020 - 10.2022
Sekondi College