Team discussion
Bernard N.L LAMPTEY
Sales Supervisor
Accra
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Sales Supervisor
Sunda international Ltd
Accra
01.2019 - Current
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Checked store merchandise regularly for proper display and replenishment.
- Capitalized on sales development and performance optimization opportunities while controlling expenses and maintaining diverse customer base.
Customer Manager
Sunda
Accra
01.2017 - Current
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
- Delegated tasks to existing support team members and used cloud-based tools to help solve complex business issues.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.
Assistant Sales Supervisor
Nestle
Accra
08.2015 - 08.2016
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Business Support Associate
Challenges Would wide
Accra
01.2016 - 01.2016
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Education
Bachelor of Arts - Economics And Geography
University of Ghana
Accra 04.2011 - 01.2018
Skills
Goals and performance
undefinedCertification
Jubilee hall financial committee award
Accomplishments
- Awarded as a committed financial committee member at jubilee hall
- Emerging leaders summit award
- Vodafone xtrapreneurship award
- excellent worker of the year (202
- Executive Business certificate in Business administration (Accra business school)
Interests
Football
Timeline
Sales Supervisor
Sunda international Ltd
01.2019 - Current
Customer Manager
Sunda
01.2017 - Current
Business Support Associate
Challenges Would wide
01.2016 - 01.2016
Assistant Sales Supervisor
Nestle
08.2015 - 08.2016
Bachelor of Arts - Economics And Geography
University of Ghana
04.2011 - 01.2018
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