Dynamic HR Assistant with proven expertise in HRIS software and a knack for maintaining confidentiality, honed at West African Mills Company Limited and other notable organizations. Excelled in enhancing employee experiences and streamlining HR operations. Adept at fostering team collaboration and solving complex problems, demonstrating a strong understanding of labor laws and effective communication.
1. Assist in day - to - day operations of the HR functions and Administration duties
2. Maintaining, keeping and updating staff records( eg. personal data, employment contract and attendance records)
3. Vetting of invoices for payment from service agencies
4. Providing materials, tools and equipment for candidates during training sessions
5. Support HR manager in implementing programs to help improve employee experience
6. Handling customers call service
7. Assist in the resolution of specific employee relations issues or complaints
8. Schedule interviews for candidates
1.Working on Human Resource Information and Management System (HRIMS).
2. Updating the nominal roll and Reconcile data with Electronic Salary Payment Voucher (ESPV).
3. Organize promotions for eligible staffs.
4. Calculating and granting of annual leaves for staff.
5. Maintaining, keeping and updating staff records( eg. personal data, employment contract and attendance records)
6. Assist in resolution of specific employee relations issues/ complaints
7. Assist in day - to- day operations of the HR functions and Administration duties
8. Handle employee requests regarding human resources issues, rules and regulations
1. Assisting customers: responsible for helping customers find products, answering questions, and providing information about products and promotions.
2. Stocking shelves: restock shelves, organize products, and ensure that the store is well-maintained and products are displayed neatly.
3. Operating cash registers: responsible for processing customer transactions, handling cash, credit card payments, and providing receipts.
4. Cleaning and maintenance: cleaning the store, sweeping the floors, taking out trash, and ensuring that the store is clean and presentable.
5. Assisting with inventory: counting stock, checking for expired products, and reporting inventory levels to supervisors.
1. Providing personalized financial advice and guidance to clients through mobile banking platforms.
2. Assisting clients with account management, including opening new accounts, updating account information, and transferring funds.
3. Educating clients on mobile banking features and functionalities to help them navigate and utilize the platform effectively.
4. Resolving client inquiries, concerns, and technical issues related to mobile banking services.
5. Monitoring and analyzing client activity on mobile banking platforms to identify trends, opportunities, and potential risks.
6. Collaborating with other banking professionals to ensure a seamless and integrated mobile banking experience for clients.
7. Going rounds for daily susu collections
1 Proficiency in MS office, Excel , Access, Power points and HRIS software
2 Good in handling sensitive confidential information with discretion
3 Excellent verbal and written communication skills
4 Team - work oriented
5 Problem solver
6 Event organizer
7 Familiarity with the labour laws
1. Recruitment Specialization - 2/04/2024
2. Training and Development Specialization - 2/04/2024
3. Labor and Employee relations - 2/04/2024
4. Compensation and Benefits specialization - 2/04/2024
5. Certification Center on National HR Mentorship in September, 2023
6. Preparing to Manage Human Resource on 15th April,2021
7. Hiring, recruiting and onboarding employees
1. Recruitment Specialization - 2/04/2024
2. Training and Development Specialization - 2/04/2024
3. Labor and Employee relations - 2/04/2024
4. Compensation and Benefits specialization - 2/04/2024
5. Certification Center on National HR Mentorship in September, 2023
6. Preparing to Manage Human Resource on 15th April,2021
7. Hiring, recruiting and onboarding employees