BERNARD N. L. LAMPTEY
Accra
Summary
Sales leader with strong focus on team collaboration and achieving results. Skilled in developing and implementing sales strategies, coaching team members, and driving revenue growth. Reliable and adaptable, with excellent communication and problem-solving abilities essential for navigating changing market conditions. Passionate about fostering high-performance culture and delivering exceptional customer experiences.
Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational, and communication skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Modern Trade Account Specialist
Sunda International Ltd.
01.2025 - Current
- Developed and maintained customer relationships, driving sales opportunities
- Provided clients with financial options and kept them informed on transactions
- Analyzed customer needs and recommended suitable investment products
- Acted as a representative for buyers and sellers in sales arrangements
- Monitored market trends, competitor strategies, and suppliers to identify cost-reduction opportunities
- Processed sales orders and facilitated client transactions
- Coordinated timely transportation of goods by liaising with internal departments and clients
Sales Supervisor
Sunda International Ltd.
01.2023 - 03.2024
- Strengthened merchandising and promotional strategies to increase customer engagement and sales
- Managed employee performance, identifying areas for improvement to maintain productivity
- Regularly monitored store merchandise for proper display and stock replenishment
- Focused on sales development while optimizing performance and controlling expenses
Customer Manager
Sunda International Ltd.
01.2017 - 12.2017
- Supervised daily sales operations to maximize revenue and customer satisfaction
- Delegated tasks to team members and used cloud-based tools to address business challenges
- Handled customer complaints, provided solutions, and ensured timely resolution
- Collaborated with leadership to deliver services that aligned with corporate objectives and values
Business Support Associate
Challenges
10.2016 - 12.2016
- Provided administrative support by managing budgets, scheduling appointments, and organizing itineraries
- Collaborated with team members to implement best practices, improving operational efficiency
- Managed filing systems, data entry, and other clerical tasks to enhance workflow
- Identified and recommended process improvements for greater accuracy and service quality
Sales Executive (National Service)
Nestlé Ghana Ltd.
08.2015 - 08.2016
- Managed employee performance, addressing issues and increasing efficiency to meet productivity targets
- Strengthened merchandising and promotional strategies to drive sales
- Recruited and retained top talent, providing performance evaluations and feedback
Education
Executive Business Certificate - Business Administration
Accra Business School
03.2023
Bachelor of Arts - Economics and Geography
University of Ghana
01.2015
Skills
- Effective Communication
- Sales Expertise & Techniques
- Time Management
- Management Support
- Sales Team Leadership
- Analytical & Problem-Solving Skills
- Coaching & Mentoring
- Staff Management & Development
- Adaptability
- Active Listening
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Client retention strategies
- Territory management
- Consumer behavior insights
- Relationship management
- Teamwork
- Adaptability and flexibility
Languages
English
Ga
Twi
Personal Information
Hobbies: Reading, Sports, Team Building
Awards Accomplishments
Excellence Star Worker Award
Certification
- Sales star Award ,Sales supervisor, Sunda international - 30/12/2023
- Excellent employee,sales supervisor,Sunda international .
- certified of achievement ,business support associate ,ICS .
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Dancing
Timeline
Modern Trade Account Specialist
Sunda International Ltd.
01.2025 - Current
Sales Supervisor
Sunda International Ltd.
01.2023 - 03.2024
Customer Manager
Sunda International Ltd.
01.2017 - 12.2017
Business Support Associate
Challenges
10.2016 - 12.2016
Sales Executive (National Service)
Nestlé Ghana Ltd.
08.2015 - 08.2016
Bachelor of Arts - Economics and Geography
University of Ghana
Executive Business Certificate - Business Administration
Accra Business School
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