Summary
Overview
Work History
Education
Skills
Accomplishments
City
References
Languages
Timeline
Generic

Bernard Agyei Asiedu

Accra

Summary

A versatile and dedicated professional with over 5 years of diverse experience spanning agriculture, customer service, financial management, sales, data entry, and event coordination. Known for a strong work ethic, attention to detail, and excellent interpersonal skills. Adept at managing multiple tasks efficiently and delivering high-quality results in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Bank Teller

United Bank For Africa
08.2021 - 08.2024
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Counted and packaged currency and coins.
  • Reconciled cash drawer and resolved discrepancies.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
  • Logged cashier's checks and other transactions to maintain accurate account records.

Account Officer

Shai Osudoku District Hospital
10.2020 - 08.2021
  • Managed and maintained accurate financial records, ensuring compliance with accounting standards
  • Prepared detailed financial statements and reports for management review
  • Conducted regular audits and reconciliations of accounts to ensure accuracy and integrity
  • Assisted in budget preparation, forecasting, and financial planning
  • Improved the efficiency of accounting processes by implementing new software solutions.
  • Assisted in budget preparation and monitoring, contributing to cost-saving measures across the organization.
  • Served as a key resource for external auditors during annual reviews by providing requested documentation on company finances quickly and thoroughly.

Cashier

Maxmart Supermarket
04.2018 - 05.2020
  • Operated cash registers, handled customer transactions, and provided excellent customer service
  • Processed payments, refunds, and exchanges accurately and efficiently
  • Assisted with inventory management and stock replenishment
  • Maintained a clean and organized checkout area to enhance the customer experience.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Office and Administrative Assistant

Lambodra Enterprise
05.2016 - 10.2018
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.

Sales Representative

Databank
07.2014 - 09.2016
  • Promoted and sold products to a diverse customer base, consistently achieving and exceeding sales targets
  • Developed and maintained strong relationships with customers, ensuring high levels of satisfaction and repeat business
  • Conducted product demonstrations, answered queries, and provided detailed information to potential buyers
  • Assisted in the creation and implementation of effective sales strategies and marketing campaigns.

Data Entry Officer

Leadership Empowerment Consult
06.2012 - 06.2016
  • Entered, updated, and maintained data in various databases with a high degree of accuracy
  • Generated reports and conducted data analysis to support business operations
  • Ensured data integrity and confidentiality by adhering to company policies and procedures
  • Assisted in developing and implementing data management protocols to improve efficiency.
  • Supported departmental goals by efficiently managing high volumes of data input and maintaining up-to-date records.

Event Coordinator

Leadership Empowerment Consult
06.2012 - 05.2016
  • Planned and executed a wide range of events, including corporate functions, weddings, and community events
  • Coordinated with vendors, clients, and stakeholders to ensure seamless event operations
  • Managed event budgets, schedules, and logistics to deliver successful events within budget and on time
  • Provided on-site support and troubleshooting to address any issues that arose during events.

Fruit Picker

Nii Boye Farm
07.2010 - 03.2012
  • Picked and sorted various fruits such as apples, berries, and oranges according to quality standards
  • Packaged and prepared fruit for shipment and sale, ensuring product quality
  • Maintained cleanliness and organization of work areas
  • Worked efficiently to meet daily picking quotas, often exceeding targets.
  • Harvested high volumes of ripe, quality fruits from fields and orchards.
  • Picked and arranged fruit following specified instructions.

Education

Bachelor of Science - Accounting

University of Professional Studies Accra
Madina, Accra
09.2020

Skills

  • Professionalism and Courtesy
  • Money Handling
  • Customer Relationship Management (CRM)
  • Financial software
  • Conflict resolution techniques
  • Data Entry
  • Sorting and Filing
  • Proficiency in MS Word, PowerPoint, Windows and Excel

Accomplishments

  • Successfully trained 7 new tellers over a 4 month time period.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Earned the Department of Accounting Student Association Auditor at University of Professional studies Accra.
  • Promoted to Lead Teller based on superior performance.

City

Mamprobi- Camara

Ghana.

Zip code-00233

References

Available upon request.

Languages

English
Bilingual or Proficient (C2)
French
Beginner (A1)

Timeline

Bank Teller

United Bank For Africa
08.2021 - 08.2024

Account Officer

Shai Osudoku District Hospital
10.2020 - 08.2021

Cashier

Maxmart Supermarket
04.2018 - 05.2020

Office and Administrative Assistant

Lambodra Enterprise
05.2016 - 10.2018

Sales Representative

Databank
07.2014 - 09.2016

Data Entry Officer

Leadership Empowerment Consult
06.2012 - 06.2016

Event Coordinator

Leadership Empowerment Consult
06.2012 - 05.2016

Fruit Picker

Nii Boye Farm
07.2010 - 03.2012

Bachelor of Science - Accounting

University of Professional Studies Accra

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Bernard Agyei Asiedu