BENYARKO RICHARD NANA AGYEMANG
Mankessim
Summary
Highly skilled System Technician, Network Engineer, and IT Instructor with a robust background in computer hardware, network infrastructure, and software development. Expert in configuring routers, switches, and CCTV surveillance systems. Proven track record in delivering technical education and providing high-level IT consultancy and emergency support for businesses and government institutions.
Overview
4
4
years of professional experience
6061
6061
years of post-secondary education
Work History
System Technician
Ama Jessica Ventures
Mankessim
02.2025 - Current
- Design and maintain robust LAN/WAN networks, ensuring seamless connectivity through expert router and switch configuration.
- Oversee the installation and maintenance of high-definition CCTV surveillance systems to enhance business security.
- Perform comprehensive hardware diagnostics and repairs to minimize downtime for business-critical systems.
- Deploy and optimize operating systems and specialized business software tailored to organizational needs.
IT Instructor
MicroSecond Practical Institute of Technology
Mankessim
01.2024 - Current
- Deliver professional training in Computer Hardware Engineering and maintenance protocols.
- Instruct students in Full-Stack Web Development (HTML, CSS, JS, PHP) and Mobile App Development using Flutter and Android Studio.
- Lead practical sessions on Network Engineering, CCTV installation, and Graphic Design (Adobe Photoshop).
- Guide students through Office Administration modules and advanced Microsoft Office applications.
Freelance IT Support / System Technician
01.2022 - Current
- Provide high-stakes technical support and contract-based services for prominent organizations: Ghana National Fire Service (Mfantseman Municipal), Resourceful Cooperative Credit Union (Saltpond).
- Execute emergency system troubleshooting, virus removal, and network optimization for private businesses.
- Manage critical data backup and recovery operations to ensure business continuity.
Education
Professional Diploma (P.D) - System and Network Engineering
IPMC
Cape Coast, GhanaDiploma - Computer Hardware Engineering
CAS Computers
Business Information and Technology -
Cape Coast Technical Institute
Skills
- Hardware Assembly
- Component Repair
- Peripheral Configuration
- OS Deployment
- VLANs
- VPNs
- Remote Access
- Network Services (DNS/DHCP)
- FTP
- WordPress
- Adobe Photoshop
- MS Office Suite
Professional References
- Manager, Ama Jessica Ventures, Mankessim, 024 210 6549
- Manager, Resourceful Cooperative Credit Union, Saltpond, 024 357 7711
- IT Officer, Ghana National Fire Service, Mfantseman, 055 058 4634
- Instructor, IPMC, Cape Coast Branch, 054 761 6617
Core Competencies
Router/Switch Configuration, LAN/WAN Setup, VLAN, DHCP, DNS, FTP, Firewall Implementation, Network Security, CCTV Installation & Maintenance, Hardware Diagnostics & Repair, System Troubleshooting, OS Installation, Web Development (HTML, CSS, PHP), Mobile Apps (Flutter), Graphic Design, Cloud Computing, SQL Databases, Data Backup & Recovery, Virtualization (VMware)
Languages
English
Proficient
C2
Timeline
System Technician
Ama Jessica Ventures
02.2025 - Current
IT Instructor
MicroSecond Practical Institute of Technology
01.2024 - Current
Freelance IT Support / System Technician
01.2022 - Current
Professional Diploma (P.D) - System and Network Engineering
IPMC
Diploma - Computer Hardware Engineering
CAS Computers
Business Information and Technology -
Cape Coast Technical Institute