Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Raphael Elikem Drah

HI
Accra,Pokuase

Summary

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level. Ready to help the team achieve company goals.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

4
4
years of professional experience

Work History

MI

ABSA BANK GHANA LTD
  • Just input the correct transfer details received via hard copy and email onto the MI.
  • Send data to finance next day to confirm transfers that were processed same day.
  • Check on E-BOX for transfers that were not processed the same day
  • Find out reasons why transfers were not processed the same day from team leaders.
  • Update MI data with related reasons
  • Forward MI data to the manager for sign-off

Internship Student

Electricity Company Of Ghana, ECG
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Filling of customers data form
  • Assist in meter reading
  • Assist in mass disconnections

Volunteers

Sensitization On Covid-19 Vaccine Uptake
  • Knowledge transfer
  • Social mobilization
  • Community entry
  • Create demand for vaccine
  • Community campaign
  • Data collection

Receiving Desk

ABSA BANK GHANA LTD
09.2023 - Current
  • Receive documents from clients in hard copy.
  • Check for accuracy of the document(either correct transfer from signatures).
  • Apply appropriate designated stamps with correct date and time received.
  • Input the details of the transfer on to the MI tracker.
  • Forward the documents to the respective teams for onward processing.

Credit Officer

BAYPORT SAVINGS AND LOAN
11.2022 - 09.2023
  • Process Loans
  • Advice clients on how to take loans
  • Educate clients about loans and savings

Client Attendant

National Health Insurance Authority
10.2021 - 08.2022
  • Welcome customers and determine the nature of their visit.
  • Educate the client about our services and how best they can benefit from NHIS.
  • Hear and resolve complaints from customers or the public.
  • Provide information about the establishment, such as the location of the department or offices, employees within the organizations, or service provided.
  • Take orders for merchandise and send them to the proper departments to be filled.
  • File and maintain records.


Education

Bachelor of Commerce - Management

University of Cape Coast
Cape Coast, Ghana
12.2021

Business

Bueman Senior High School
Oti, Ghana
06.2016

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Good at engaging colleagues
  • Able to work under pressure
  • High attention to details
  • Proficiency in Microsoft Office, mainly Excel, Powerpoint, and Word
  • Driven to learn new skills and improve on already acquired

Languages

English
Advanced (C1)
Ewe
Bilingual or Proficient (C2)
Twi
Beginner (A1)

References

  • Mr. Bright S.K. Doh

Manager(NHIS)                                                                                                                          

Ho, Volta Region                                                                                                                         

Contact: 0242577514


  • Gertrude Berimah

CSC Manager(ABSA Bank Ghana Ltd)

Accra, Greater Accra Region

Contact: 0244645260
                                                                                                               

Timeline

Receiving Desk

ABSA BANK GHANA LTD
09.2023 - Current

Credit Officer

BAYPORT SAVINGS AND LOAN
11.2022 - 09.2023

Client Attendant

National Health Insurance Authority
10.2021 - 08.2022

MI

ABSA BANK GHANA LTD

Internship Student

Electricity Company Of Ghana, ECG

Volunteers

Sensitization On Covid-19 Vaccine Uptake

Bachelor of Commerce - Management

University of Cape Coast

Business

Bueman Senior High School

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Raphael Elikem DrahHI