BENNET ANSONG BOATENG

Management and Repair of I.C.T systems

• Proficient in installing operating systems, application software, and antivirus programs on computers
• Expert in the installation and configuration of various network and hardware peripherals, including Computers, Scanners, Printers, Switches, etc
• Optimized system performance, conducting routine checks and addressing potential issues.
• Provided remote support to users, ensuring minimal disruption during business travel or remote work scenarios.
• Promoted eco-friendly practices among employees and audited energy usage, resulting in a significant decrease in resource consumption and a reduction in greenhouse gas emissions.
• Demonstrated strong expertise in implementing and managing initiatives that enhance sustainability and lower GHG emissions.

Network and Security Management

• In-charge of Network, Computer and Website Security, ensuring robust protection against cyber threats.
• Troubleshooted and managed network-related issues, ensuring minimal downtime and optimal performance.
• Conducted regular system audits for compliance with industry standards and regulations.
• Developed and implemented IT Risk Policy, IT Policy and Procedures, IT Strategic Plan, IT Operations and Maintenance Policy, and IT Security Plan.

IT Operations and Coordination:

• Coordinated IT operations activities to ensure smooth flow of daily business needs.
• Streamlined support processes to enhance efficiency and response times.

Website and Online Plaform Management:

• Developed and managed the organization's website (https://www.ghanascience.gov.gh)
• Improved website SEO ranking by employing semantic HTML markup and following SEO best practices.
• Creation and managed online platforms to facilitate communication and information sharing.

Data Management and Security

• Management of Online Journal system OJS (https://www.journals.ghanascience.gov.gh) and the publication processes of the Journal of Ghana Science Association JGSA.
• Conducted security audits to identify vulnerabilities and implemented appropriate security countermeasures.
• Performed risk analyses to identify appropriate security countermeasures.
• Educated employees about cybersecurity best practices, significantly reducing instances of user-related incidents.
• Developed business continuity plans to ensure operations during unforeseen events or disasters.
• Managed data backup and reovery processes to safeguard critical information.

Event Coordination and Support:

• Assisted in the organization of Conferences and Workshops, ensuring technical support and smooth execution.
• Management of Internet System

Membership Engagement and Drive:

• Created and maintened a copmprehensive membership database
• Led membership drive initiatives to grow the organization's member base.

• Completed a job simulation involving identity and access management (IAM) for Tata Consultancy Services, collaborating with a Cybersecurity Consulting team.
• Acquired expertise in IAM principles, cybersecurity best practices, and strategic alignment with business objectives.
• Delivered comprehensive documentation and presentations, showcasing the ability to communicate complex technical concepts effectively.

• Completed a job simulation involving cybersecurity for PwC Digital Intelligence, gaining experience in understanding and explaining the concept of integrated defense.
• Developed expertise in integrated defense strategies and their application in real-world scenarios.
• Conducted risk assessments and formulated security recommendations for a client.
• Demonstrated proficiency in cybersecurity terminology, network segmentation, and firewall configuration.

• Completed a cybersecurity threat analysis simulation for the Cyber Defense Unit, staying updated on CISA publications.
• Researched and understood reported vulnerabilities, showcasing analytical skills in cybersecurity.
• Drafted a clear and concise email to guide teams on vulnerability remediation.
• Utilized Python skills to write a script for ethical hacking, avoiding ransom payments by bruteforcing decryption keys.

• Completed a simulation focussed on how Datacom's cybersecurity team helps protect it's clients
• Investigated a cyberattack and produced a comprehensive report documenting findings and outlining key recommendations to improve a client's cybersecurity posture
• Conducted a comprehensive risk assessment

• Completed a job simulation where I served as an analyst on Mastercard’s Security Awareness Team
• Helped identify and report security threats such as phishing
• Analyzed and identified which areas of the business needed more robust security training and implemented training courses and procedures for those teams

• Completed a simulation focused on identifying cybersecurity threats at ANZ
• Investigated e-mails to report suspicious items
• Analyzed a Packet Capture file using an open source tool(Wireshark and HxD) to identify and investigate any potential threats

• Proficient in Online Marketing
• Online Business Development
• Search Engine Optimization (SEO)
• Skilled in Blog Development
• Competent in Graphic Design
• Capable in Website Development
• Efficient in Data Entry
• Established Social Media Presence for Online Business on platforms such as Facebook, Twitter, YouTube, Pinterest, LinkedIn, Google+, and WhatsApp
• Proficient in WordPress
• Skilled in Multimedia, including Video/Photo Editing using Wondershare Fillmore Software.

• Systems Administration: Administered day-to-day maintenance of computer systems, including analyzing system logs, performing backups, and identifying potential issues
• Addressed technical queries, assisted users, and troubleshooted reported problems, ensuring effective documentation of system configurations
• Conducted system performance tuning and scans to identify vulnerabilities, contributing to proactive system management
• Network Administration: Managed day-to-day maintenance of networking systems, troubleshooting networks, and monitoring various setups
• Ensured the seamless operation of the network infrastructure across all branches, addressing downtimes promptly
• Monitored and troubleshooted Intrusion Detection Systems (Cyberoam), enhancing network security
• Technical Installations and Support: Installed and configured operating systems and application software, ensuring optimal performance.

• Systems Administration and Configuration: Administered day-to-day maintenance of systems, ensuring smooth operations and troubleshooting as needed
• Configured networking and hardware systems, contributing to an optimized and efficient IT environment
• Assisted in the implementation of enhanced computing practices, promoting efficiency and reliability
• Installed and configured software, including operating systems and application software, to support seamless functionality
• Hardware Maintenance and Network Management: Maintained computers, printers, routers, and switches, ensuring their proper functioning and addressing issues promptly
• Conducted network monitoring and troubleshooting, identifying and resolving issues to minimize downtimes and enhance overall performance.

• Systems Administration and Maintenance: Administered day-to-day maintenance of computer systems by analyzing logs, performing backups, and addressing technical queries to ensure optimal performance
• Conducted troubleshooting, identified potential issues, and documented system configurations to streamline operations
• Tuned system performance and performed scans to proactively identify vulnerabilities, contributing to robust cybersecurity
• Networking and Hardware Configuration: Configured networking and hardware systems, ensuring they align with organizational requirements for efficiency
• Implemented improved computing practices, enhancing overall system reliability and user experience
• Installed and configured a variety of software, including operating systems and application software, to support seamless operations
• System Installation and Client Support: Installed and configured systems, including computers, printers, routers, and switches, contributing to a well-functioning IT infrastructure
• Provided comprehensive client support through phone and remote computer access, addressing issues promptly and ensuring user satisfaction.