Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Accomplishments
Work Availability
Timeline
Benjy Osmond-Lamptey

Benjy Osmond-Lamptey

Accra
Every problem is a gift—without problems we would not grow.
Tony Robbins

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Organized, motivated and eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Agency & Partner Relations Manager

Digital GOV Agency
Accra
10.2021 - Current
  • Present material on Ghana.Gov to government institutions
  • Onboard government institutions onto Ghana.Gov platform
  • Create Ghana.Gov admin accounts for officials of government institutions
  • Facilitate agency change management
  • Prepare and submit weekly onboarding reports
  • Presented and explained product options to clients based on stated needs and goals.
  • Met with customer, assessed situations and put together personalized plans.
  • Pursued continuing education and training programs to increase professional development.

Head of Communications (Volunteer)

Expedition Trek
Accra
03.2017 - 09.2021
  • Prepare communication materials
  • Draft project proposals
  • Offer mentorship to online writers
  • Identify and make presentations to brands
  • Planned advertising campaigns for online, print and other mediums.
  • Developed marketing strategies based on corporate objectives and market trends.
  • Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
  • Cultivated business partnerships to build lasting relationships with internal and external parties.
  • Supervised creation of marketing materials and collateral.
  • Planned and facilitated meetings to share marketing plans and explain future business goals.
  • Negotiated with vendors to obtain most cost-effective pricing for product distribution.
  • Conducted research to determine ideal markets for products and services.
  • Recommended policy changes to improve marketing tactics and strategies.
  • Evaluated marketing personnel and offered constructive feedback on ways to improve.

Corporate Affairs Manager

Primeval Media Ghana Limited
Accra
11.2017 - 02.2018
  • Managed internal and external communication
  • Offered strategic management & business planning advice
  • Instituted and ensured an effective internal communication channel
  • Managed stakeholder communication and public relations
  • Marketing - coordinated internal and external corporate events
  • Staff management - provided coaching and mentorship to job-holders on corporate culture
  • Planned advertising campaigns for online, print and other mediums.
  • Developed marketing strategies based on corporate objectives and market trends.
  • Expanded personnel skill sets by mentoring marketing team both individually and in groups.
  • Interviewed and hired talented individuals to add value to marketing team.
  • Prepared marketing campaign budgets with finance personnel.
  • Marketed products and services at tradeshows and promotional events.
  • Coordinated marketing events for showcasing product and service offerings.
  • Planned and facilitated meetings to share marketing plans and explain future business goals.
  • Cultivated business partnerships to build lasting relationships with internal and external parties.

Personal Assistant to the Chief Executive Officer

Primeval Media Ghana Limited
Accra
07.2013 - 11.2017
  • Monitored and responded to Chief Executive Officer’s email
  • Managed diary of Chief Executive Officer
  • Drafted communiques on Chief Executive Officer’s behalf
  • Prepared confidential documents
  • Prepared papers for meetings
  • Represented Chief Executive Officer in media encounters
  • Drafted business proposals and contracts
  • Acted as online content editor
  • Conducted research and collected and analyzed data to prepare reports and documents.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
  • Obtained signatures for financial documents and internal and external invoices.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Managed daily invoices, reports and proposals.
  • Managed and tracked expenses to meet company budget requirements.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
  • Collaborated with internal teams to support long-term research, marketing and ad hoc projects.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Coordinated multiple schedules using online calendaring system.
  • Delivered optimal administrative, customer service and case management support.
  • Compiled meeting agendas and supportive materials ahead of meetings.
  • Reviewed incoming reports, applications and memos to determine workplace priorities.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.

Postal Officer

Ghana Post Company Limited
Accra
06.2007 - 07.2013
  • International correspondence from affiliate postal unions
  • Managed the international mail and accounting (cricket) system from all postal unions
  • Developed and managed communications strategies for handling internet queries
  • Reconciled documents from postal organizations vis-a-vis inbound and outbound dispatches
  • Officer-in-charge, international relations/ airport operations
  • TRANSSHIPMENT DUTIES (Kotoka International Airport)
  • Received and documented inbound and outbound despatches
  • Reconciled transshipment documents with airline manifests
  • Monitored airport postal operations

Assistant Postal Officer

Ghana Post Co. Ltd
Accra
06.2002 - 07.2013
  • Managed airport operations
  • Operated mail processing equipment and manually sorted mail.
  • Processed payments and handled cash using point of sale (POS) computer system.
  • Help customers fill out change of address forms and reports for lost or stolen mail.
  • Sold stamps, services and packaging.
  • Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
  • Offered support and advice to newer personnel to improve performance.
  • Set goals and operating procedures that maximized employee effectiveness.
  • Handled undeliverable mail in accordance with established procedures.
  • Cleaned and checked over vehicle after completion of daily deliveries.
  • Sold stamps, tracking services and insurance to customers.
  • Obtained receipts for registered and certain insured mail.
  • Weighed parcels, calculating costs based on type, total weight and final destination.
  • Improved customer satisfaction by planning more effective routes and updating service standards.

Green Earth President(Student Leadership)

Green Earth Society(Pope John SHS Branch)
Koforidua
01.2000 - 12.2000
  • Coordinated activities with subcontractor personnel and assisted in proactively managing team resources to meet project requirements.
  • Initiated recycling programs, environmental clean-ups and other sustainability initiatives.
  • Developed strategies for zero-waste operations and helped employees maintain compliance with objectives.
  • Prepared grant applications and proposals to initiate new sustainability efforts for business sustainability.
  • Gathered data, modeled trends and produced detailed reports outlining findings and recommendations.
  • Understood and followed oral and written directions.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.

Eastern Regional Exec. Sec. (Student Leadership)

Green Earth Organization
Koforidua
01.2000 - 12.2000
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Coached, developed and motivated team to achieve revenue goals.
  • Directed and coordinated products, services and sales activities.
  • Reviewed operational records and reports to project sales and determine profitability.
  • Prepared budgets and approved budget expenditures.
  • Coordinated Daily Field Reports (DFRs) and distributed to clients.

Education

Bachelor of Arts - Political Science with Sociology

Ghana, Accra, Ghana
06.2014

High School Diploma -

Pope John Senior High School, Koforidua, Ghana
12.2000

Some College (No Degree) - Information Technology

National Cash Register Institute, Accra, Ghana

Skills

  • IT Savvy
  • Project Management
  • Loss Prevention
  • Strategic Planning
  • Communication Skills
  • WordPress (Content Publishing)
  • Negotiation Skills
  • Account Management
  • Event/Project Coordination
  • Customer Retention
  • Interpersonal Skills
  • Leadership
  • Customer Relations
  • Marketing
  • Time Management

Certification

  • Financial Analysis – Reading Financial Statements Like a Storybook (uniathena)
  • Corporate Governance: The Legal Obligation of Board of Governors (uniathena)
  • A Beginner’s Guide to EHS Fundamentals (uniathena)
  • Effectiveness in Employee Performance (uniathena)
  • Project Management in a Remote/Hybrid Working Environment (uniathena)
  • Swansea English Language Test (SWELT)
  • Pearsons Test of English (PTE)
  • Universities Economic School
  • Project Management Bootcamp
  • Marketing Communications
  • Introduction to Key Accounts Management
  • Effective Writing and Communication Skills

References

REFEREES Available upon request.

Languages

English
First Language
English
Proficient
C2

Accomplishments

· Managed media encounters

· Crafted concise Public Relations campaign for organisations

· Authored speeches for company executives

· One-time liaison officer between the Mo Ibrahim Foundation and a local partner

· Event anchor - Vodafone Unity Match 2016

· Authored successful project proposals for pitching (on behalf of brands like Vodafone, uniBank, Black Stars, Stephen Appiah, Dede Ayew, Asamoah Gyan)

· Authored comprehensive project reports for submission to major brands; Vodafone, uniBank, Mo Ibrahim Foundation

· Executed social media campaign for Ethiopian Airlines

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Agency & Partner Relations Manager - Digital GOV Agency
10.2021 - Current
Corporate Affairs Manager - Primeval Media Ghana Limited
11.2017 - 02.2018
Head of Communications (Volunteer) - Expedition Trek
03.2017 - 09.2021
Personal Assistant to the Chief Executive Officer - Primeval Media Ghana Limited
07.2013 - 11.2017
Postal Officer - Ghana Post Company Limited
06.2007 - 07.2013
Assistant Postal Officer - Ghana Post Co. Ltd
06.2002 - 07.2013
Green Earth President(Student Leadership) - Green Earth Society(Pope John SHS Branch)
01.2000 - 12.2000
Eastern Regional Exec. Sec. (Student Leadership) - Green Earth Organization
01.2000 - 12.2000
Ghana - Bachelor of Arts, Political Science with Sociology
Pope John Senior High School - High School Diploma,
National Cash Register Institute - Some College (No Degree), Information Technology
Benjy Osmond-Lamptey