Summary
Overview
Work History
Education
Skills
Timeline
Generic

BENJAMIN GYASI OPOKU

NKORANZA

Summary

Dynamic and committed professional with experience at Lilyvale Hotel; particularly strong in guest interactions and surface sanitation. Having trained staff members and followed environmentally friendly policies, I improve guest happiness and guarantee a neat and friendly surroundings. Dedicated to efficient time management and quality control, I help the team to be operational and successful.

Overview

11
11
years of professional experience

Work History

Hotel Housekeeper

Lilyvale Hotel
Accra-Ghana
03.2018 - Current
  • Maintained cleanliness in common areas, contributing to welcoming environment for all hotel guests.
  • Responded promptly to guest requests for additional supplies or services, enhancing guest satisfaction.
  • Minimized waste, carefully managing cleaning supplies and reusing towels and linens when possible, in accordance with hotel policies.
  • Contributed to sustainability efforts by using eco-friendly cleaning products and techniques.
  • Assisted in training new housekeeping staff, sharing knowledge and expertise to improve overall team performance.

Mathematics Teacher

Adoe District Asembly Junior High School
Nkoranza, Ghana
09.2014 - 08.2015

. Taught Mathematics with excellent learners performance during national examination.

• Assessed learners performance contributing to overall academic growth of students.

• Prepared of school-based assessment to identify learners’ improvements needed.

• Set and Marking of learners examination.

• Ensured settlement of disputes among learners and teachers contributing to the overall unity of the school.

Account Officer

Nkoranza North District Assembly
Bono Region, Ghana.
09.2015 - 12.2017

• Assisted in recording transactons in the revenue cashbook using various GCR receipts and

bank deposit and pay-in slips.

• Assisted in recording transactions in the expenditure cashbook using ahe cheque books and IGF payment vouchers.

• Assisted in preparing monthly bank reconciliation assessment.

• Assisted in preparing the monthly financial assessments of the Assembly.

• Assisted in preparing the annual financial report for the Assembly.

• Assisted in maintaining complete filing system ao support financial records and also in an audit ready format.

• Performs other general and administrative duties assigned.

• Assisted in training students on internship, attachment and national service.

Education

Diploma - Hotel Management

International School of Aviation
Tema, Ghana
06.2018

Bsc Accounting Education - Accounting

University of Winneba
Winneba Ghana
07.2014

Senior High Certificate - Business

Toase Senior High School,
Toase,Ghana
06.2009

Skills

  • Assignment management
  • Guest relations
  • Surface sanitation
  • Furniture polishing techniques
  • Floor care techniques
  • Laundry expertise
  • Energy conservation awareness
  • Dusting
  • Deep cleaning
  • Upholstery maintenance
  • Sanitizing
  • Time management
  • Customer service
  • Multitasking and prioritizing
  • Quality control
  • Professional and courteous
  • Work planning and organization
  • Team support and collaboration
  • Staff training
  • Health and safety compliance
  • Relationship building
  • Supply management
  • Bed making proficiency
  • Room turnover
  • Bathroom cleaning proficiency

Timeline

Hotel Housekeeper

Lilyvale Hotel
03.2018 - Current

Account Officer

Nkoranza North District Assembly
09.2015 - 12.2017

Mathematics Teacher

Adoe District Asembly Junior High School
09.2014 - 08.2015

Diploma - Hotel Management

International School of Aviation

Bsc Accounting Education - Accounting

University of Winneba

Senior High Certificate - Business

Toase Senior High School,
BENJAMIN GYASI OPOKU