Benjamin Gyamfi Owusu
Koforidua
Summary
Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.
Overview
3
3
years of professional experience
4048
4048
years of post-secondary education
Work History
General Manager
Obeng Mary Enterprise
Kofridua
11.2024 - Current
- Managed daily operations and ensured smooth workflow across all departments.
- Led team meetings to discuss goals, priorities, and operational updates.
- Implemented staff training programs to enhance service quality and efficiency.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
Cloud Administrator
Owusu Prince
Kumasi,Atonsu
10.2022 - 06.2023
- Managed cloud infrastructure to ensure optimal performance and reliability.
- Implemented security measures to protect sensitive data and applications.
- Identified opportunities for improving operational processes related to managing a multi-cloud environment.
- Ensured compliance with industry regulations such as HIPAA or GDPR when deploying applications in the cloud.
- Assisted developers with developing applications that are optimized for use in a cloud environment.
- Managed user access control within a multi-cloud environment by configuring RBAC roles.
- Designed, configured and tested computer hardware and operating system software.
- Monitored network performance to determine adjustments needed.
- Promoted continuous improvement for IT governance processes.
- Implemented and provided technical support for voice services and equipment.
- Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
Education
Wiredu Brempong Senior High/Technical School
Ahafo,Mim-Kasapain, GhanaJuaben Senior High School
Ejisu-Juaben, GhanaSkills
- Cloud infrastructure
- Data security
- Performance monitoring
- Process improvement
- User access control
- Staff training
- Top talent recruiting, hiring, and retention
- Networking
- Employee scheduling
- Purchasing and planning
- Sales
- Communication skills
- Motivation
- Leader
Languages
Twi
First Language
English
Advanced (C1)
C1
Accomplishments
- A best selling product
- Best General manager
- Good leader of year
References
References available upon request.
Timeline
General Manager
Obeng Mary Enterprise
11.2024 - Current
Cloud Administrator
Owusu Prince
10.2022 - 06.2023
Wiredu Brempong Senior High/Technical School
Juaben Senior High School