Summary
Overview
Work History
Education
Skills
References
Languages
Languages
Timeline
Generic

LARBI EZEKIEL ADOM

Koforidua

Summary

Dynamic and dedicated professional with solid experience in customer service and livestock farm management. Skilled in improving customer satisfaction, supporting team performance, and ensuring proper livestock care and safety standards. Experienced in worker training, data reporting, and maintaining strong working relationships to support smooth farm operations.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

SportyBet Ghana
01.2025 - Current
  • I answer customer calls to resolve their complaints.
  • I help keep customer satisfaction high.
  • Recording customer feedback and sharing insights with the team.
  • Supporting sales activities by engaging and educating customers.
  • Ensuring customers receive a smooth, friendly service experience.

Co-Manager

Family Animal Farm (Piggery)
Koforidua
03.2021 - Current
  • Care and feeding of gestating sows, lactating sows, feeder pigs, and finishing pigs.
  • I manage daily good agricultural practices on the farm.
  • I keep records and improve breeding systems.
  • I handle farm sales and marketing.
  • Coordinated with the Veterinary Officer to ensure regular health checks and proper medical care for all animals.

Safety Officer (Contract)

Best and Crompton Engineering Company
01.2024 - 12.2024
  • I ensured workers followed safety rules.
  • I trained workers on safety practices.
  • I reported daily safety issues for correction.

Customer Service Representative

ISON BPO Ghana
01.2023 - 12.2024
  • I answer customer calls to resolve their complains.
  • I solve customer problems and respond to their requests.
  • I help keep customer satisfaction high.
  • MTN Call Center

Farm Manager

National Services - Ghana Armed Forces (Michel Camp)
01.2020 - 12.2021
  • I supervised livestock and ensured proper care.
  • I help in the feeding and watering of livestock.
  • I prepared daily reports for management.
  • I trained farm workers to improve their skills.
  • I helped find new customers.

Education

Bachelor - Agriculture

Kwame Nkrumah University of Science And Technology
Kumasi, Ghana
01.2020

Senior High School Certificate - General Science

Faith Baptist Senior High School
Koforidua, Ghana
06-2013

Basic Education Certificate Examination - All basic school subjects

Riis Presby Model JHS
Koforidua, Ghana
06-2010

Skills

  • Farm management
  • Livestock care
  • Agricultural training
  • Customer service
  • Sales planning
  • Team leadership
  • Safety compliance
  • Data entry and reporting

References

Staff Sergeant Gyasi Ishmael

Ghana Armed Forces (Michel Camp)

Farm Supervisor

antwi.bosiako@gmail.com

Prof. Worlah Akwetey

Senior lecturer, Faculty of Agriculture

Kwame Nkrumah University of Science and Technology

worlakhwetey@yahoo.com

Languages

English, Fluent

Languages

English
Native
Native

Timeline

Customer Service Representative

SportyBet Ghana
01.2025 - Current

Safety Officer (Contract)

Best and Crompton Engineering Company
01.2024 - 12.2024

Customer Service Representative

ISON BPO Ghana
01.2023 - 12.2024

Co-Manager

Family Animal Farm (Piggery)
03.2021 - Current

Farm Manager

National Services - Ghana Armed Forces (Michel Camp)
01.2020 - 12.2021

Bachelor - Agriculture

Kwame Nkrumah University of Science And Technology

Senior High School Certificate - General Science

Faith Baptist Senior High School

Basic Education Certificate Examination - All basic school subjects

Riis Presby Model JHS
LARBI EZEKIEL ADOM