LARBI EZEKIEL ADOM
Koforidua
Summary
Dynamic and dedicated professional with solid experience in customer service and livestock farm management. Skilled in improving customer satisfaction, supporting team performance, and ensuring proper livestock care and safety standards. Experienced in worker training, data reporting, and maintaining strong working relationships to support smooth farm operations.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
SportyBet Ghana
01.2025 - Current
- I answer customer calls to resolve their complaints.
- I help keep customer satisfaction high.
- Recording customer feedback and sharing insights with the team.
- Supporting sales activities by engaging and educating customers.
- Ensuring customers receive a smooth, friendly service experience.
Co-Manager
Family Animal Farm (Piggery)
Koforidua
03.2021 - Current
- Care and feeding of gestating sows, lactating sows, feeder pigs, and finishing pigs.
- I manage daily good agricultural practices on the farm.
- I keep records and improve breeding systems.
- I handle farm sales and marketing.
- Coordinated with the Veterinary Officer to ensure regular health checks and proper medical care for all animals.
Safety Officer (Contract)
Best and Crompton Engineering Company
01.2024 - 12.2024
- I ensured workers followed safety rules.
- I trained workers on safety practices.
- I reported daily safety issues for correction.
Customer Service Representative
ISON BPO Ghana
01.2023 - 12.2024
- I answer customer calls to resolve their complains.
- I solve customer problems and respond to their requests.
- I help keep customer satisfaction high.
- MTN Call Center
Farm Manager
National Services - Ghana Armed Forces (Michel Camp)
01.2020 - 12.2021
- I supervised livestock and ensured proper care.
- I help in the feeding and watering of livestock.
- I prepared daily reports for management.
- I trained farm workers to improve their skills.
- I helped find new customers.
Education
Bachelor - Agriculture
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana01.2020
Senior High School Certificate - General Science
Faith Baptist Senior High School
Koforidua, Ghana06-2013
Basic Education Certificate Examination - All basic school subjects
Riis Presby Model JHS
Koforidua, Ghana06-2010
Skills
- Farm management
- Livestock care
- Agricultural training
- Customer service
- Sales planning
- Team leadership
- Safety compliance
- Data entry and reporting
References
Staff Sergeant Gyasi Ishmael
Ghana Armed Forces (Michel Camp)
Farm Supervisor
antwi.bosiako@gmail.com
Prof. Worlah Akwetey
Senior lecturer, Faculty of Agriculture
Kwame Nkrumah University of Science and Technology
worlakhwetey@yahoo.com
Languages
English, Fluent
Languages
English
Native
Native
Timeline
Customer Service Representative
SportyBet Ghana
01.2025 - Current
Safety Officer (Contract)
Best and Crompton Engineering Company
01.2024 - 12.2024
Customer Service Representative
ISON BPO Ghana
01.2023 - 12.2024
Co-Manager
Family Animal Farm (Piggery)
03.2021 - Current
Farm Manager
National Services - Ghana Armed Forces (Michel Camp)
01.2020 - 12.2021
Bachelor - Agriculture
Kwame Nkrumah University of Science And Technology
Senior High School Certificate - General Science
Faith Baptist Senior High School
Basic Education Certificate Examination - All basic school subjects
Riis Presby Model JHS