Benjamin Ayisi Osei
Accra
Summary
Seasoned System Administrator with 10-year background in Information Technology. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Highly effective at problem solving and decision making.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Systems Administrator
Suma Rural Bank PLC
Accra, Ghana
07.2017 - Current
- Supervision of the bank’s IT Infrastructure, Providing daily technical/help desk support to users/staff
- Troubleshooting of systems.
- Liaising with Association of Rural Bank Apex, Super Tech (STL) Ghana and MTN to facilitate smooth running WA.
- User credentials management
- Performing technical support on hardware maintenance, backups, restorations, and system upgrades.
- Monitoring Banks networks- LAN, WAN and wireless systems.
- Managing the ATM and CCTV of the Bank, Reporting to management and other stakeholders (Bank of Ghana)
- Any other IT related issues
Network Administrator
National Vocational Training Institute- Ghana
Accra, Ghana
10.2012 - 06.2017
- Managing Campus network (Wired/Wireless)
- Administration of School Management Information Systems
- Head of ICT Department
Hardware Technician- National Service
Koforidua Technical University
Accra, Ghana
07.2011 - 09.2012
- Network Design and implementation
- User Credentials Management
- Supervising the receipt and control of documents to the Computer Services Division,
- Producing reports as required by other departments using the Management Information System
Education
Professional Certification - MikroTik Certified Network Associate
Bridge Technologies
Accra, Ghana01.2023
Bachelor - Computer Science
Kwame Nkrumah University of Science And Technology
Accra, Ghana06.2016
Higher National Diploma - Computer Network Management
Koforidua Technical University
Accra, Ghana06.2011
Skills
- Installation of CCTV Camera
- Microsoft Office Suite
- Technical Support
- Hardware troubleshooting
- System monitoring
- Windows administration
- Email Administration
- Help Desk Software
- Software Installation
- Organizational Leadership
- End-User Training
- Virtualization Technologies
- Network Administration
- User Support
- Attention to Detail
- Team Collaboration
- Application Configuration
- User Training
- LAN and WAN control
- Connectivity Resolution
- End point configurations
Accomplishments
- Supervised a team of 50 staff members.
- Achieved business continuity and performance by introducing ERPNEXT software and an open-source product for departmental tasks.
- Installation of several security systems in banks, warehouses and apartments of clients.
- Train several IT technicians
Tel
0240756954 / 0509184128
Educationandqualification
- Kwame Nkrumah University of Science and Technology, MSc. Information Technology, 2020 (ongoing)
- Kwame Nkrumah University of Science and Technology, BSc. in Computer Science, 2012-2015
- Koforidua Polytechnic, HND in Computer Network Management, 2008-2011
- Koforidua Secondary School, WASSCE (Agricultural Science option), 2004-2007
Currentplaceofwork
Suma Rural Bank Limited, Systems Administrator, Supervision of Banks’s IT Infrastructure, Providing daily technical/help desk support to users/staff, Troubleshooting of systems, Liaising with ARB Apex, STL and MTN to facilitate smooth running WAN, User credentials management, Performing technical support on hardware maintenance, Performing backups and restoration and systems upgrades, Monitoring Banks networks- LAN, WAN and wireless system, Managing of ATM and CCTV of the Bank, Reporting to management and other stake holders- ARB Apex and BoG, Any other IT related issues
Previousplacesofwork
- NVTI, ICT Instructor and Network Admin, Managing Campus network (Wired/Wireless), Admin of School MIS, Head of ICT Department
- Koforidua Polytechnic, Voluntary National Service Person, Monitoring of Services on Koforidua Polytechnic MIS, Assisting of Administrative Work, Supervising the receipt and control of documents to the Computer Services Division, Producing reports as required by other departments using the MIS, Monitoring of Department network (Student Records Department), Maintenance of office equipment – printer, scanner, desktop computers and laptops, Handling and working on confidential documents such as students transcripts
- Koforidua Polytechnic, National Service Person
Leadership Experience
- House Prefect in secondary school
- Group leader in computer science department of Koforidua Polytechnic
References
- Mr. Fay Anku, Manager, NVTI, P. O. Box 100, Sampa, 0540589283, 0208230937
- Mr. Martin Adjei-Amponsah, General Manager, Suma Rural Bank Limited, P. O. Box 13, Suma-Ahenkro, 0244118324
- Mr. K. B. Addai, Assistant registrar, Koforidua Polytechnic, P. O. Box KF 981, Koforidua, 0243177602
Hobbies and Interests
- Surfing the internet
- Reading
- Volunteering Work
Affiliations
- Rural Banks Systems Administrator -Ghana
- MikroTik Certified Network Associate
Certification
MikroTik Certified Network Associate- MTCNA
Timeline
Systems Administrator
Suma Rural Bank PLC
07.2017 - Current
Network Administrator
National Vocational Training Institute- Ghana
10.2012 - 06.2017
Hardware Technician- National Service
Koforidua Technical University
07.2011 - 09.2012
Professional Certification - MikroTik Certified Network Associate
Bridge Technologies
Bachelor - Computer Science
Kwame Nkrumah University of Science And Technology
Higher National Diploma - Computer Network Management
Koforidua Technical University