Summary
Overview
Work History
Education
Skills
Accomplishments
Tel
Educationandqualification
Currentplaceofwork
Previousplacesofwork
Leadership Experience
References
Hobbies and Interests
Affiliations
Certification
Timeline
Generic

Benjamin Ayisi Osei

Accra

Summary

Seasoned System Administrator with 10-year background in Information Technology. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Highly effective at problem solving and decision making.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Systems Administrator

Suma Rural Bank PLC
Accra, Ghana
07.2017 - Current
  • Supervision of the bank’s IT Infrastructure, Providing daily technical/help desk support to users/staff
  • Troubleshooting of systems.
  • Liaising with Association of Rural Bank Apex, Super Tech (STL) Ghana and MTN to facilitate smooth running WA.
  • User credentials management
  • Performing technical support on hardware maintenance, backups, restorations, and system upgrades.
  • Monitoring Banks networks- LAN, WAN and wireless systems.
  • Managing the ATM and CCTV of the Bank, Reporting to management and other stakeholders (Bank of Ghana)
  • Any other IT related issues

Network Administrator

National Vocational Training Institute- Ghana
Accra, Ghana
10.2012 - 06.2017
  • Managing Campus network (Wired/Wireless)
  • Administration of School Management Information Systems
  • Head of ICT Department

Hardware Technician- National Service

Koforidua Technical University
Accra, Ghana
07.2011 - 09.2012
  • Network Design and implementation
  • User Credentials Management
  • Supervising the receipt and control of documents to the Computer Services Division,
  • Producing reports as required by other departments using the Management Information System

Education

Professional Certification - MikroTik Certified Network Associate

Bridge Technologies
Accra, Ghana
01.2023

Bachelor - Computer Science

Kwame Nkrumah University of Science And Technology
Accra, Ghana
06.2016

Higher National Diploma - Computer Network Management

Koforidua Technical University
Accra, Ghana
06.2011

Skills

  • Installation of CCTV Camera
  • Microsoft Office Suite
  • Technical Support
  • Hardware troubleshooting
  • System monitoring
  • Windows administration
  • Email Administration
  • Help Desk Software
  • Software Installation
  • Organizational Leadership
  • End-User Training
  • Virtualization Technologies
  • Network Administration
  • User Support
  • Attention to Detail
  • Team Collaboration
  • Application Configuration
  • User Training
  • LAN and WAN control
  • Connectivity Resolution
  • End point configurations

Accomplishments

  • Supervised a team of 50 staff members.
  • Achieved business continuity and performance by introducing ERPNEXT software and an open-source product for departmental tasks.
  • Installation of several security systems in banks, warehouses and apartments of clients.
  • Train several IT technicians

Tel

0240756954 / 0509184128

Educationandqualification

  • Kwame Nkrumah University of Science and Technology, MSc. Information Technology, 2020 (ongoing)
  • Kwame Nkrumah University of Science and Technology, BSc. in Computer Science, 2012-2015
  • Koforidua Polytechnic, HND in Computer Network Management, 2008-2011
  • Koforidua Secondary School, WASSCE (Agricultural Science option), 2004-2007

Currentplaceofwork

Suma Rural Bank Limited, Systems Administrator, Supervision of Banks’s IT Infrastructure, Providing daily technical/help desk support to users/staff, Troubleshooting of systems, Liaising with ARB Apex, STL and MTN to facilitate smooth running WAN, User credentials management, Performing technical support on hardware maintenance, Performing backups and restoration and systems upgrades, Monitoring Banks networks- LAN, WAN and wireless system, Managing of ATM and CCTV of the Bank, Reporting to management and other stake holders- ARB Apex and BoG, Any other IT related issues

Previousplacesofwork

  • NVTI, ICT Instructor and Network Admin, Managing Campus network (Wired/Wireless), Admin of School MIS, Head of ICT Department
  • Koforidua Polytechnic, Voluntary National Service Person, Monitoring of Services on Koforidua Polytechnic MIS, Assisting of Administrative Work, Supervising the receipt and control of documents to the Computer Services Division, Producing reports as required by other departments using the MIS, Monitoring of Department network (Student Records Department), Maintenance of office equipment – printer, scanner, desktop computers and laptops, Handling and working on confidential documents such as students transcripts
  • Koforidua Polytechnic, National Service Person

Leadership Experience

  • House Prefect in secondary school
  • Group leader in computer science department of Koforidua Polytechnic

References

  • Mr. Fay Anku, Manager, NVTI, P. O. Box 100, Sampa, 0540589283, 0208230937
  • Mr. Martin Adjei-Amponsah, General Manager, Suma Rural Bank Limited, P. O. Box 13, Suma-Ahenkro, 0244118324
  • Mr. K. B. Addai, Assistant registrar, Koforidua Polytechnic, P. O. Box KF 981, Koforidua, 0243177602

Hobbies and Interests

  • Surfing the internet
  • Reading
  • Volunteering Work

Affiliations

  • Rural Banks Systems Administrator -Ghana
  • MikroTik Certified Network Associate

Certification

MikroTik Certified Network Associate- MTCNA

Timeline

Systems Administrator

Suma Rural Bank PLC
07.2017 - Current

Network Administrator

National Vocational Training Institute- Ghana
10.2012 - 06.2017

Hardware Technician- National Service

Koforidua Technical University
07.2011 - 09.2012

Professional Certification - MikroTik Certified Network Associate

Bridge Technologies

Bachelor - Computer Science

Kwame Nkrumah University of Science And Technology

Higher National Diploma - Computer Network Management

Koforidua Technical University
Benjamin Ayisi Osei