Benjamin Asare Tandoh
Accra
Summary
Energetic worker focused on delivering excellent service to guests. Tracks menu changes and personalizes recommendations for guest satisfaction. Collaborative with wait staff and kitchen workers to exceed expectations with fast, delicious food. Talented individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic. Eager to demonstrate advanced skills in food safety and customer service to new, rewarding opportunity. Organized, independent worker with strong time management skills. Detail-oriented and learns new tasks quickly. Possesses excellent memory and aptitude for calculations. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging wait staff member with ability to articulate and help customers make menu choices. Pursuing similar position where skills in conflict resolution will be embraced.
Overview
2
2
years of professional experience
Work History
Waiter
Swaggers Resto-pub
Accra
02.2023 - 05.2023
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Calculated charges, issued table checks and collected payments from customers.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Completed opening and closing checklists to ensure smooth restaurant operations.
Hotel Receptionist
Abandindin Apartments/Hotel
Accra
03.2022 - 11.2022
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Responded to inquiries and room requests made online, by phone and via email.
Hookah Assembler/Attendant
All Out Pub
Accra
02.2021 - 01.2022
- Provided exceptional service to high volume of daily customers.
- Cleared tables and service areas to prepare for following customers by replacing silverware, linens and glassware.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Assisted staff by serving food and beverages or bussing tables.
- Inspected dining and serving areas for cleanliness and proper setup.
Education
WASSCE - Visual Arts
Oda Senior High
Oda, Ghana2020
Diploma - Design Technology.
UPI
Accra, GhanaBECE -
Burma Camp/Complex
Accra, GhanaSkills
- Customer service skills
- The ability to work well with others
- The ability to accept criticism and work well under pressure
- To be thorough and pay attention to detail
- Excellent verbal communication skills
- Active listening skills
- Highly responsible and reliable
- A good memory
Languages
English, Twi, Ga
First Language
English
Advanced
C1
Hobbies
- Photography
- Reading
- Music
- Cooking
- Exercising
Personal Information
- Date of Birth - 11th August 2000
- Marital Status - Single
- Nationality - Ghanaian
- Health Status - Physically Fit
Reference
- Mrs. Linda Tandoh, Social Welfare Officer,Ministries, Accra-Ghana, (+233 544583939).
- Mr. Malik Atnaga, Managing Director, All Out Pub,Labadi-Ghana, (+233 546743432).
- Mrs. Abigail Oforiwaa, Manager, Swaggers Resto-pub, Cycle-Ghana, (+233 5089588350).
- Mr. Benjamin Otiam, Managing Director, Abandindin Apartments/Hotel, Accra-Ghana, (+233 550034510).
Timeline
Waiter
Swaggers Resto-pub
02.2023 - 05.2023
Hotel Receptionist
Abandindin Apartments/Hotel
03.2022 - 11.2022
Hookah Assembler/Attendant
All Out Pub
02.2021 - 01.2022
WASSCE - Visual Arts
Oda Senior High
Diploma - Design Technology.
UPI
BECE -
Burma Camp/Complex
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