Summary
Overview
Work History
Education
Skills
Personal Information
Other Training Certificates
Languages
Leisureactivities
References
References
Timeline
Generic
Benjamin Osei Sarfo

Benjamin Osei Sarfo

Kumasi Ashanti,

Summary

I am a Care Administrator who works at Ghana Disability and Rehabilitation Center, Dzorwulu Special School, Ghana. I have good experience in caring and serving the disabled and vulnerable persons in society. I find fulfillment in this area and I am looking forward to any opportunity to improve on my skill and experience in caring for the vulnerable in society. I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

Care Manager

Ghana Disability and Rehabilitation Center
Accra
03.2019 - Current
  • Provide living support care for service users
  • Educated family members about patient's condition, treatments and available resources.
  • Provided crisis intervention services when needed by utilizing de-escalation techniques.
  • Provided advocacy for clients to ensure their needs are met through appropriate services.
  • Arranged referrals for additional services such as housing assistance or financial aid programs when needed.
  • Assisted clients in developing and achieving short-term and long-term goals.
  • Maintained accurate records of client visits and progress notes in accordance with agency policies and procedures.
  • Coordinated with other health care providers, such as physicians and psychiatrists, to develop comprehensive treatment plans.
  • Evaluated potential living arrangements for clients including independent living facilities or supervised residential settings.
  • Ensured that all documentation is completed accurately according to state regulations.
  • Participated in continuing education courses related to mental health topics.
  • Conducted assessments of client's physical, psychological, cognitive, social, economic and environmental needs.
  • Offered emotional support to help patients cope with stressors associated with their illness or disability.
  • Participated in team meetings with other staff members to discuss case management issues.
  • Served as a liaison between clients' families and community agencies providing services to them.
  • Monitored client's compliance with medications prescribed by physician or psychiatrist, if applicable.

Care Staff Employee

Kumasi Orphanage and Vulnerable Home
Kumasi
08.2016 - 12.2018
  • Ensured a safe environment for clients by following safety protocols and procedures.
  • Monitored vital signs and reported changes to medical staff.
  • Assisted clients with basic activities of daily living, such as bathing, dressing, grooming, and eating.
  • Coordinated services with other health professionals to ensure optimal patient care.
  • Handling confidential information related to patient care.
  • Maintained detailed records of services performed on clients.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Responded promptly to call lights or requests from residents and patients requiring assistance.
  • Organized recreational activities, including games, reading materials, and outings.
  • Maintained accurate documentation of patient progress and care provided.
  • Respected privacy rights of all individuals served.
  • Provided companionship and emotional support for elderly clients.
  • Performed light housekeeping duties in the home or facility setting.
  • Maintained a safe environment for patients by following infection control protocols.
  • Collaborated with family members to provide comprehensive care for patients.
  • Helped maintain cleanliness standards in resident rooms and areas by performing routine cleaning tasks.
  • Provided transportation services to appointments or errands as needed.
  • Assessed physical and mental condition of clients to determine appropriate level of care needed.
  • Encouraged independence while providing supervision when necessary.
  • Observed changes in behavior or physical condition that may indicate a need for additional medical attention or intervention.
  • Developed individualized care plans for each client based on their needs.
  • Supported bathing, dressing and personal care needs.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Assisted with meal planning to meet nutritional plans.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Followed safe lifting and transferring techniques to transport residents.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Followed care plan and directions to administer medications.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Laundered clothing and bedding to prevent infection.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Improved patient outlook and daily living through compassionate care.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Recorded client status progress and challenges in logbooks and reports.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Consulted with client care team to continually update care plans.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Drove clients to doctors' appointments and social outings.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Assisted clients with maintaining good personal hygiene.
  • Contributed to case reviews of client status and progress.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Helped clients get in and out of beds and wheelchairs.
  • Instructed family members on how to provide bedside care.
  • Administered medications per physician orders and monitored effects.

Supply Officer

Effiduase Government Hospital
Kumasi
08.2012 - 11.2014
  • Managing procurement and internal supply activities for the hospital
  • Conducted supply inventories and prepared related reports.
  • Investigated potential sources for specialized items not available through existing suppliers.
  • Collaborated with departments to determine their supply requirements.
  • Participated in supplier selection process by conducting evaluations based on quality standards.
  • Coordinated with vendors to ensure timely delivery of goods.
  • Maintained accurate records of all incoming and outgoing shipments.
  • Resolved discrepancies between purchase orders and invoices in a timely manner.
  • Verified accuracy of invoices against purchase orders prior to payment processing.
  • Ensured compliance with relevant regulations regarding the handling of hazardous materials.
  • Managed the storage, distribution, and disposal of supplies according to established procedures.
  • Negotiated terms with suppliers including pricing, payment terms, discounts.
  • Developed and implemented procedures for ordering, storing, and distributing supplies.
  • Created an inventory tracking system to monitor stock levels and reorder points.
  • Assisted in developing budget plans for departmental purchases.
  • Processed requisitions for various types of supplies and equipment.
  • Monitored stock levels on a regular basis to avoid shortages or overages.
  • Prepared purchase orders based on approved requisitions from internal customers.

Education

BSc Procurement and Supply Chain Management -

University of Education, Ghana

Higher National Diploma Accounting -

Kumasi Technical University, Ghana

West African Senior Secondary School Certificate in Business Studies -

Agona SDA Senior High School, Ghana

Skills

  • Resuscitation Skills
  • Safeguarding Skills & techniques
  • Good Meal preparation Skills
  • Good Housekeeping and Laundry Skills
  • Strong Professional Ethics
  • Records Management
  • Good communication skills
  • Respectful and Compassionate
  • Behavioral Management
  • Mobility Assistance
  • Fast learner
  • Ability to multi-task
  • Ability to prioritize work
  • Strong organizational skills
  • Ability to work under pressure
  • Ability to meet deadlines
  • High research ability
  • Flexible
  • Result-oriented
  • Ability to work effectively as part of a team

Personal Information

  • Date of Birth: 01/01/1987 Gender: Male Nationality: Ghanaian

Other Training Certificates

  • 2014 Certificate of Training in Duty of Care - Florence Academy
  • 2018 Diploma in Care Giving - Allison Academy

Languages

Twi
First Language
English
Proficient (C2)
C2
Italia
Beginner (A1)
A1
French
Beginner
A1

Leisureactivities

  • Reading
  • Watching Television
  • Listening to Music
  • Playing Chess

References

  • Mr. Osei Sarkodie, Head of Administration, Ghana Disability and Rehabilitation Center, Accra, Ghana, osesarki@gmail.com
  • Mr. Felix Archer, Head of Administration, Effiduase Government Hospital, Kumasi, Ghana, sbconsult2012@gmail.com

References

References available upon request.

Timeline

Care Manager

Ghana Disability and Rehabilitation Center
03.2019 - Current

Care Staff Employee

Kumasi Orphanage and Vulnerable Home
08.2016 - 12.2018

Supply Officer

Effiduase Government Hospital
08.2012 - 11.2014

BSc Procurement and Supply Chain Management -

University of Education, Ghana

Higher National Diploma Accounting -

Kumasi Technical University, Ghana

West African Senior Secondary School Certificate in Business Studies -

Agona SDA Senior High School, Ghana

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