BENJAMIN OSEI ANIM
Tema
Summary
To find a challenging position in a stimulating environment that meets my career expectations, competencies, capabilities, skills, education and experience
Ability to pick up new ideas and adapt to new concept and responsibilities A self-motivated, results oriented and ability to work with little or no supervision An excellent team player with ability to produce high standard of work A critical thinker with good analytical skills
Overview
18
18
years of professional experience
Work History
Internal Control
REPUBLIC BANK (Ghana) PLC
07.2021 - Current
- Prepare and present monthly reports of key findings and recommendations to the Manager, Internal Controls highlighting the risk levels.
- Prepare and present quarterly reports on internal control activities to Enterprise Risk Committee through the Manager, Internal Control.
- Conduct operational reviews of branches and departments to ensure the effectiveness and robustness of controls.
- Conduct follow-ups on exceptions raised by external auditors (by regulators and external auditors) and track these issues to ensure they addressed to prevent recurrence.
- Managing, Investigating and Reconciliation of all open items on the branch(Main) and Inter branch clearing suspense account throughout the bank.
- Ensuring proper post disbursal verification and review of credit documentation.
- Regularly train and update branches and departments on key risk and control areas identified during reviews and provide guidance/advice to strengthen the control environment.
- Institution of General Ledger account proofing in the branches and managing other assets of the branches for optimum portfolio balance and minimal prudential provisions.
- Project Member: Implementation of Net Guardian (NG) Screener (An AI tool used for monitoring and tracking of control breaches.
- Member data validation Terminos T24 R22 implementation.
Internal Control
FIRST ATLANTIC BANK
03.2017 - 06.2021
- Supervising the balancing of the GL accounts of the branches covered.
- Prompt identification and resolutions of operational lapses and reconciliations issues.
- Prevention or detection of operational (fraud or business) losses.
- Implementing sound independent control policies and standards covering all source of risk (financial and non-financial).
- Ensuring prompt rendition of control report including report of all unusual incidents to the Head of Internal control.
- Ensuring compliance with the banks KYC and other policies for branch transactions.
- Maintain the security of all information entrusted to the staff and comply with the principles and policies of the Information Security Handbook.
- Conduct frequent snap checks in the branches to ensure compliance.
- Conducted Branch Commissioning (Pre-Opening Reviews) for Ashaiman Branch, Spintex Branch and Community 25 Branch.
- Instituted training and learning program for the branches and Team members with the case study and scenarios as a forum for engagement and sharing of ideas on risk and controls.
Internal Control
FIDELITY BANK LTD
04.2015 - 08.2016
- Managed, Investigated and Reconciled all open items on the branch(Main) and Inter branch clearing suspense account throughout the bank.
- To proof General Ledger accounts in the branches and managed other assets of the branches for optimum portfolio balance and minimal prudential provisions.
- Prompt identification and resolutions of operational lapses and reconciliations issues.
- Prevention or detection of operational (fraud or business) losses.
- Ensured compliance with the banks KYC and other policies for branch transactions.
- Maintained the security of all information entrusted to the staff and comply with the principles and policies.
- Snap checks coordinator.
- Led a 6 member team to designed a control self-assessment program for the branches which the bank adopted.
- Established a 90% resolution status on all breaches identified in control reviews.
Personal Banker
FIDELITY BANK LTD
01.2014 - 03.2015
- Managed portfolio of Individual Customers and release value out of the portfolio.
- Generated new business via existing customers, sales promotions & in-branch contacts.
- To ensure adherence to branch service standards.
- Processed Individual Customer loan applications.
- Managed NPL’s - Ensure that your portfolio does not go bad.
- Achieved profitability in addition to Asset and Liability targets for the portfolio in line with business targets given.
- Ranked best Personal banker in deposit mobilization for 2014.
- Ranked best Personal banker in terms of profitability for 2014.
- Ranked third in terms of mystery shopping for the year 2014.
Client Service Officer
FIDELITY BANK LTD
04.2012 - 12.2013
- Helped customers fill accounts opening forms and opened the account for them.
- Took customer complaints and assisted with the total resolution of all complaints.
- Took customer enquiries as well as ensured that request from customers are carried out in line with the banks operations manual (ie instructions on customer accounts are place and the accounts are charged accordingly).
- Made transfers from one account to the other.
Branch Operations Officer
FIDELITY BANK LTD
09.2011 - 04.2012
- Processed daily branch back end transactions which included draft, funds transfers, salary processing and deferred clearing cheques.
- Managed the investment portfolio of customers (fixed deposits and liquidation of fixed deposit and also t-bills).
- Balanced and reconciled of ATM and also sent the daily report on the ATMs at the branch.
- Assisted in daily vault balancing and managed the branch petty cash.
- Prepared daily report on GL balances, investigated irregularities as well as monthly proof on back office transaction.
- Relieved the branch operations supervisor whenever she\he is on leave or out of office.
- Assisted the sales team by providing them to pipelines for them to be converted to customers.
Teller
FIDELITY BANK LTD
02.2010 - 09.2011
- Took customer deposits and credited the required accounts by the customer.
- Made withdrawals for customer upon presenting a withdrawal slip or cheque. (including Fx purchases and sale).
- Sold e vouchers which is the electronic forms for the various universities as well as utility bills and passport forms.
- Processed money remittances for customers i.e. western union, moneygram service money systems and also mobile money services.
- Provided pipelines to be converted to customers.
- Ranked second place in terms of customer care.
Customer Service Representative
ECOBANK GHANA
10.2008 - 02.2010
- Took customer complaints and also ensured that there was a complete resolution of complaints by making follow ups on them.
- Also assisted customers with any enquiries they made concerning their accounts as well as the bank.
- Updated customers on products and services through telemarketing.
- Also monitored ATM terminal performance as well as flexcube performance.
- (contact center)
Education
MBA - Accounting and Taxation
Ghana Institute of Management and Public Administration
05-2019
Bachelor of Arts - sociology
University of Ghana
06-2008
Senior Secondary School Certificate -
Pope John Sec. Sch.
07-2003
Skills
- MS Word
- MS Excel
- MS Power Point
- NG Screener
- ACL Analytics-Intermediate
Personal Information
Date of Birth: 06/28/85
References
Available upon request
Hobbies and Interests
- Cooking
- Sports (Football)
Language Fluency
- English
- Twi
Private Courses And Training
- Certified Information Systems Auditor, Dec 2025, Ongoing
- Risk Base Auditing, Jan 2025, Ghana Banking College
- Audit Command Language (ACL Analytics) - Intermediate, Mar 2024
- Audit Command Language (ACL Analytics) - Beginners, Nov 2023
- Effective Controls in Banking, Nov 2020, Pernell Stevens
- Anti-Money Laundering, Nov 2017, First Atlantic Bank (In-house Training)
- Student Member Certified Internal Auditor (CIA), Aug 2016
- Bank Internal Audit and Assurance, Apr 2015, Fidelity Bank In-house
- Banking Management, July 2012, Knowledge Capital Workshop (In-house)
- Principles of Banking Operations, Mar 2011, Fidelity bank (In-house training)
- BASIC BANKING OPERATIONS, Oct 2010, Fidelity bank training program
Timeline
Internal Control
REPUBLIC BANK (Ghana) PLC
07.2021 - Current
Internal Control
FIRST ATLANTIC BANK
03.2017 - 06.2021
Internal Control
FIDELITY BANK LTD
04.2015 - 08.2016
Personal Banker
FIDELITY BANK LTD
01.2014 - 03.2015
Client Service Officer
FIDELITY BANK LTD
04.2012 - 12.2013
Branch Operations Officer
FIDELITY BANK LTD
09.2011 - 04.2012
Teller
FIDELITY BANK LTD
02.2010 - 09.2011
Customer Service Representative
ECOBANK GHANA
10.2008 - 02.2010
MBA - Accounting and Taxation
Ghana Institute of Management and Public Administration
Bachelor of Arts - sociology
University of Ghana
Senior Secondary School Certificate -
Pope John Sec. Sch.