BENJAMIN OSEI-TUTU GARDINER
EAST LEGON HILLS
Summary
Dynamic and detail-oriented professional with experience at JETRO, excelling in research and report drafting. Proven ability in data analysis and effective communication, enhancing trade insights and fostering relationships. Eager to leverage organizational skills and a passion for learning in a challenging environment, driving impactful results and supporting business development initiatives.
Overview
4
4
years of professional experience
Work History
AN INTERN ASSISTANT TO THE MANAGER, RESEARCH AND BUSINESS DEVELOPMENT
JAPAN EXTERNAL TRADE ORGANIZATION(JETRO)
AIRPORT CITY-ACCRA
04.2025 - 05.2025
- Assist in drafting reports for internal use or publication.
- Conduct research on industry trends, and economic developments.
- Coordinate follow-up communications and maintain databases of contacts and leads.
- Update internal databases with company profiles and investment records.
- Essential Skills and Qualities: Ability to Follow Instructions, Ability to summarize findings clearly and concisely for reports or presentations, Understanding global and regional trends, Learning to interpret industry data, economic indicators, and trade policies, Time management and multitasking in a fast-paced office setting.
- Benefits of the Internship: Improved my ability to work in a multinational environment, Learning how companies evaluate market entry opportunities and potential partners, Understanding how government-backed organizations promote trade and investment, helped Build confidence in communicating with high-level professionals, including executives, trade officers, and business leaders.
AN ASSISTANT RECORD KEEPING INTERN
GHANA INTERNATIONAL SCHOOL
CANTONMENT
03.2024 - 05.2024
- Maintaining Student Records: Filing and organizing student documents.
- Supporting Administrative Staff: As an intern, I provided support to administrative staff in various record-keeping tasks: Photocopying, scanning, and archiving documents.
- Learning and Applying Record-Keeping Best Practices: The internship provided an opportunity for me to learn about and apply best practices in record management, including: Filing systems and organization techniques, Data entry and database management protocols.
- Essential Skills and Qualities: Attention to Detail, Organizational Skills, Computer Skills, Confidentiality, Communication Skills, Ability to Follow Instructions, Eagerness to Learn.
- Benefits of the Internship: Practical Experience, Skill Development, Exposure to an International School Setting.
CUSTOMER SERVICE REPRESENTATIVE
KINGDOM BOOKS AND STATIONERIES
ACCRA
02.2021 - 01.2022
- Handling Customer Interactions: I respond to inquiries, provide assistance, and resolve complaints in a timely and professional manner.
- Providing Product/Service Information: I answer questions, explain features and benefits, and guide customers in making informed decisions.
- Maintaining Customer Records: I helps the company track customer trends, identify areas for improvement, and personalize future interactions.
- Ensuring Customer Satisfaction: I strive to provide positive and helpful experiences that build customer loyalty and enhance the company's reputation.
- Essential Skills: Communication Skills, Problem-Solving Skills, Empathy and Patience, Product Knowledge, Technical Skill, Time Management.
Education
Bachelor of Arts - Information Science(Studies), Political science
UNIVERSITY OF GHANA
Legon, Ghana09.2025
High School Diploma -
OLAM Senior High School
Tema, Ghana09.2019
Skills
- Writing skills
- Creative skills
- Volunteering
- Public speaking
- Driving
- Effective communication
- Information organization
- Research methodologies
- Data analysis
- Database management
- Client relations
Languages
- English, Fluent (Native)
- French, Beginner
Languages
English
First Language
French
Beginner
A1
Timeline
AN INTERN ASSISTANT TO THE MANAGER, RESEARCH AND BUSINESS DEVELOPMENT
JAPAN EXTERNAL TRADE ORGANIZATION(JETRO)
04.2025 - 05.2025
AN ASSISTANT RECORD KEEPING INTERN
GHANA INTERNATIONAL SCHOOL
03.2024 - 05.2024
CUSTOMER SERVICE REPRESENTATIVE
KINGDOM BOOKS AND STATIONERIES
02.2021 - 01.2022
Bachelor of Arts - Information Science(Studies), Political science
UNIVERSITY OF GHANA
High School Diploma -
OLAM Senior High School
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