Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

MANUELLA DOSSOUVI

Durham

Summary

Dedicated and accomplished professional with a unique blend of skills in organizational behavior, project management, and international relations. Experience spans various roles, including Sales Assistant, Administrative Assistant, Policy Analyst, and Project Management. Demonstrated expertise in data analysis, project timelines, and public engagement strategies. A recent master's graduate from Lancaster University Management School bringing a strong academic foundation and practical skills to any professional setting. Poised to contribute dynamic insights and managerial excellence to future endeavors

Overview

3
3
years of professional experience

Work History

SALES ASSISTANT

LUSH COSMETICS
LANCASTER
10.2023 - 08.2024
  • Conducted client consultations to recommend the right products for their beauty routines
  • Provided support to the team by efficiently restocking products and striving to reach daily targets
  • Increased the sale of select products by 20% by relating to the customer needs.

ASSISTANT

BARTON MANOR HOTEL
LANCASTER
12.2022 - 04.2023
  • Coordinated late check-ins and morning checkouts for clients using the hotel's platform, increasing overall output efficiency by 20%
  • Provided excellent support to clients in resolving various issues throughout their stay, increasing customer satisfaction by 40%
  • Oversaw the planning and organization of the hotel's events using the in-house IT platform to reduce human error by 80%.

POLICY ANALYST AND PROJECT MANAGEMENT

NATIONAL DISASTER MANAGEMENT ORGANIZATION (NADMO)
ACCRA
10.2021 - 08.2022
  • Reviewed and analyzed data associated with implementing interagency E-agriculture policy for best practices in farming
  • Created detailed timelines for stakeholders' deliverables, improving operational efficiency by 50%
  • Created visually compelling insights regarding a livelihood program to assist street workers
  • Evaluated public disaster training programs and international proposals aimed at mitigating the annual flood effect in Ghana, contributing to a rise in public confidence, which a focus group measured.

Education

Master of Science in Management -

Lancaster University Management School
Lancaster
09.2023

Bachelor of Arts in Economics and International Relations -

Lancaster university
Accra
06.2021

Skills

  • Organizational Behavior
  • Management
  • Microsoft Office Suite
  • Telemarketing
  • Planning
  • Project Management
  • Livelihood
  • Timelines
  • Asana
  • Customer Satisfaction
  • Goal-Oriented
  • Product management and pricing
  • Teamwork and Collaboration
  • Analytical Thinking
  • Information Analysis

Languages

  • English
  • German (beginner)

References

References available upon request.

Timeline

SALES ASSISTANT

LUSH COSMETICS
10.2023 - 08.2024

ASSISTANT

BARTON MANOR HOTEL
12.2022 - 04.2023

POLICY ANALYST AND PROJECT MANAGEMENT

NATIONAL DISASTER MANAGEMENT ORGANIZATION (NADMO)
10.2021 - 08.2022

Master of Science in Management -

Lancaster University Management School

Bachelor of Arts in Economics and International Relations -

Lancaster university

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MANUELLA DOSSOUVI