BENJAMIN BAAH-HOPE
Abura Dunkwa
Summary
Dynamic leader and problem-solver with a history of elevating standards at COA Research & Manufacturing Company Limited. Excelled in staff training and development, enhancing team performance and operational efficiency. Skilled in Microsoft Office Suite and adept at fostering teamwork, consistently driving projects to completion with a 40% increase in departmental productivity.
Overview
10
10
years of professional experience
Work History
Hygiene/Distillation Supervisor
COA Research & Manufacturing Company Limited
10.2020 - 06.2024
- Liaising with environmental health experts to organise workshops for staff to equip them with international standards of hygiene
- Managing and supervising staff for high standard of personal and working equipment cleanliness
- Supervising staff for sound environmental health
- Monitoring the punctuality of staff for maximum productivity
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Generated reports detailing findings and recommendations.
- Conducted regular reviews of operations and identified areas for improvement.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Educated staff on organizational mission and goals to help employees achieve success.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
Assistant Head Teacher
Grace International School
09.2015 - 08.2019
- Vetting lesson notes and examination questions for teaching, learning and assessments
- Organising career-oriented workshops for primary staff
- Serving as the head of primary department and supervised the work of the primary teaching staff
- Serving as the PTA secretary for preparing and recording meetings
- Disseminating information to the school stakeholders when necessary
- Mentored junior staff members, providing guidance and support to develop their skills and knowledge.
- Assisted in the hiring process for new staff members, contributing to the selection of qualified candidates.
- Collaborated with other departments in cross-functional projects, fostering a cooperative work environment.
- Participated in industry conferences to stay updated on trends and best practices, incorporating acquired knowledge into department operations as appropriate.
- Supported change management initiatives, helping to ensure the smooth implementation of new policies and procedures within the department.
- Implemented effective time-management strategies to ensure deadlines were consistently met without compromising on quality of work.
- Established clear performance expectations for team members, providing constructive feedback and promoting professional development opportunities.
- Served as an intermediary between the Head of Department and staff members, addressing concerns and facilitating open communication channels.
- Organized training sessions for staff on relevant topics, enhancing overall competency levels within the department.
- Assisted manager in all aspects of business operations.
- Observed teachers, documented activities and implemented improvement plans to optimize classrooms.
- Maintained school focus on learning by enforcing rules related to academics, student discipline and class attendance.
- Monitored student progress and implemented intervention strategies to support student success.
- Monitored and evaluated educational programs to maintain high-quality performance objectives and standards.
- Prepared school budget and submitted to school board with recommendations for hiring, capital expenditures, and cost-saving initiatives.
- Coordinated staff and student activities to promote a safe and productive learning environment.
- Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
- Established positive, stimulating learning environment for students and exciting education-focused setting for teachers.
- Verified student grades, attendance and schedules.
- Managed budgets and resources for educational programs.
- Developed and coordinated after-school programs and activities.
- Communicated with parents to encourage active parental participation in education.
- Performed classroom evaluations to assess teacher strategies and effectiveness.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Studied assessment information covering students, teachers and school operations to formulate improvement plans.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Allocated school budgets and solicited additional funding from grant programs with well-written applications.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
Social Studies Teacher
Agona Bobikuma Catholic Basic School
09.2014 - 08.2015
- Preparing scheme of work, lesson plan and notes for teaching and learning
- Setting examination questions for assessments
- Managing class for effective teaching and learning
- Evaluating performance of pupils
Education
Diploma - Psychology & Foundation of Education
University of Cape Coast
Cape Coast09.2016
West African Senior School Certificate Examination -
Aburaman Senior High School
Abura Dunkwa06.2007
Basic Education Certificate Examination -
Grace International School
Abura Edumfa06.2004
Skills
- Well focused
- Self-motivated
- Highly innovative
- Strong working ethics
- Excellent team player
- Fast learner
- Easily adaptable
- Computer literate
- Proficient in Microsoft Office Suite
- Excellent skill in presentation delivery
- Ability to prioritise work
- Leadership skills
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Adaptability and Flexibility
- Effective Communication
- Equipment Repair and Maintenance
- Safety Procedures
- Relationship Building
- Team Coordination
- Field Inspection
- Interpersonal Skills
- Goal Setting
- Professionalism
- Interpersonal Communication
- Quality Control
- Record-keeping
- Time management abilities
- Continuous Improvement
- Physical Stamina
- Adaptability
- Written Communication
- Equipment Repair
- Troubleshooting
- Problem-solving aptitude
- Waste Management
- Task Delegation
- Quality Assurance
- Cleaning techniques
- Cleaning and sanitation
- Vacuuming and sweeping
- Sanitation Standards
- Ordering cleaning supplies
- Task assignment
- Waste disposal
- Staff Training and Development
- Guest Relations
- Window Cleaning
- Quality improvements
- Customer Relationship Management
- Training and mentoring
- Performance Evaluation
- Quality Assurance Controls
- Dusting furniture
- Staff evaluations
- Employee evaluations
- Washing windows
- Ironing clothing
- Laundry operations
- Mopping and buffing floors
- Team performance management
- Room inspection
- Quality assurance and control
- Work Inspection
- Safety Protocols
- Safety Equipment
- Team Guidance and Motivation
- Clear Communication
- Furniture Cleaning
- Facility Inspection
- Personnel Problem Management
- Administrative Oversight
- Employee Training and Development
- Employee Work Scheduling
- Laundry and Dry Cleaning
- Janitorial process improvement
- Quality Assessment
- Facilities Inspection
- Pressure Washers
- Folding clean laundry
- Sorting and washing laundry
- Goal-Oriented
- Staff Management
- Employee Motivation
Extracurricularcertificateawards
Certificate on Good Manufacturing Practice, Food & Drugs Authority
Personal Information
- Date of Birth: 10/20/88
- Gender: Male
- Nationality: Ghanaian
- Marital Status: Married
References
Upon request
Personalqualitiesandskills
- Well focused, self-motivated and highly innovative, with strong working ethics
- An excellent team player that works with all manner of people
- Fast learner and easily adaptable to different environment
- Computer literate (proficient in Microsoft office suite)
- An excellent skill in presentation delivery
- Ability to prioritise work
- Leadership skills
Hobbies and Interests
- Playing soccer
- Playing piano
- Watching soccer
Languages
Fante,Twi and English
Bilingual or Proficient (C2)
Timeline
Hygiene/Distillation Supervisor
COA Research & Manufacturing Company Limited
10.2020 - 06.2024
Assistant Head Teacher
Grace International School
09.2015 - 08.2019
Social Studies Teacher
Agona Bobikuma Catholic Basic School
09.2014 - 08.2015
Diploma - Psychology & Foundation of Education
University of Cape Coast
West African Senior School Certificate Examination -
Aburaman Senior High School
Basic Education Certificate Examination -
Grace International School
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