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Benjamin Awumey
NETWORKING,CCTV AND TELEPHONE TECHNICIAN
Accra
Summary
Competent Telecommunications Technician bringing 5 years of experience installing voice, data, and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Telecommunication technician position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Telecommunications Technician
Orzbek Consults Limited
Accra
2018.03 - Current
- Coordinated installation of new users and relocations of existing users.
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Read blueprints and schematics to correctly place equipment.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Performed preventive maintenance of telecommunications equipment.
- Installed wiring, cabling and networking hardware on customer premises.
- Researched and recommended network and data communications hardware and software.
- Provided training to customers to enhance use and understanding of network systems.
- Implemented security measures to protect network systems from unauthorized access and threats.
- Implemented training programs to improve knowledge and skills of new technicians.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
Education
Higher National Diploma - Electrical And Electronic Engineering
Ho Technical University
Ho, Volta Region 2013.10 - 2016.08
Skills
Configuring equipment
Accomplishments
- Achieved telephony communication by completing IP phone setups with accuracy and efficiency.
- Supervised team of 5 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Data and Voice communication setups which led to effective communication between workers.
Certification
CompTIA network + , [Udemy] - [24hr Online]
Interests
Research
Playing Table Tennis
Timeline
Telecommunications Technician
Orzbek Consults Limited
2018.03 - Current
Higher National Diploma - Electrical And Electronic Engineering
Ho Technical University
2013.10 - 2016.08
CompTIA network + , [Udemy] - [24hr Online]
Fiber Optic Technology, AdminTelecom, 3 months
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