Benjamin Amoasi
Kumasi
Summary
Experienced sales, research enthusiast and detail-oriented team player with strong organizational and analytical skills. Ability to handle multiple projects simultaneously with a high level of efficiency.
Overview
11
11
years of professional experience
Work History
Project Lead
Environment & Agroforestry Foundation
Sunyani
07.2023 - Current
- Developed and implemented project plans, schedules and budgets.
- Identified, tracked and resolved critical path issues.
- Coordinated resources to ensure successful completion of projects.
- Assigned tasks to team members and monitored progress.
- Conducted regular meetings with key personnel to discuss progress and address any issues.
- Managed multiple concurrent projects from initiation through closure phases.
- Performed risk assessments, identified risks, developed mitigation strategies, and monitored risk status on a regular basis.
- Ensured compliance with established policies, procedures and standards within the project scope
Territory Sales Controller
MTN Ghana
Kumasi
11.2019 - 07.2023
- Efficient management of mobile money, sales, and digital channels across eight districts.
- Enhanced digital revenue by acquiring 15,000 MoMo App users, resulting in 65% increase in Monthly Active Users (MAU) compared to 42% in 2022 within territory.
- Developed comprehensive trend analysis with efficient measures from Power Bi to reduce momo user dormancy and increase usage.
- Effective team leadership led to 75% merchant penetration rate for MoMo Forest concept in 2022..
- Efficient stakeholder management resulted in elevated NPS (Net Promoter Score) and heightened customer satisfaction levels.
- Prepared detailed variance analyses on monthly basis, enabling more effective tracking of actuals versus forecasted figures in combating ADS (Active Data Sub) to gross Adds ratio
- Introduced internal controls to monitor critical areas of fraud within office relating to momo pin reset and adherence to PPPs for MCS (Community Shops) and distributor channels.
- Mentored junior staff members, fostering positive work environment conducive to professional growth and development.
Volunteer Media Coordinator
Savannah Green Concept Club, Yendi
Yendi
03.2021 - 06.2023
- Assisted in creating and implementing a media strategy for the organization.
- Organized events to promote the organization's cause, such as press conferences, fundraising activities, and other publicity opportunities.
- Coordinated interviews between members of the organization and journalists.
- Project Manager "A tree per household Project"
Channel and Events Representative
MTN Ghana
01.2017 - 10.2019
- Built relationships with industry stakeholders within 11 district to drive digital sales in channels
- Guaranteed MoMo pay channel penetration across fuel stations, malls, grocery stores, and FMCGs (Fast-Moving Consumer Goods).
- Helped meet changing demands by recommending improvements to business systems or procedures with approved business solutions for dedicated account revenue acquisitions.
- Collaborated with marketing team to plan and execute annual participation in festivals and events, aiming to establish relationships with stakeholders and boost sales through product and services
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks on smartphone penetration of 52% within 2 years.
- Increased customer satisfaction and confidence by addressing and resolving complaints in timely manner.
- Improved Momo pay visibility in trade and Handset Channels
- Produced reports and delivered feedback to management regarding digital acquisitions, including myMTN App, Ayoba, and CVM activations.
- Led team fueled by passion and motivation to consistently achieve set targets.
Area Account Developer
MTN Ghana
10.2015 - 01.2017
- Managed and supervised territory retailers to ensure effective sales strategies and maximize revenue.
- Successfully handled a portfolio of 320 FMCG accounts
- Achieved success in driving sales through effective management of canvasser team
- Successfully setup and expanded 200 new channels and subscribers to boost trade
- Increased acquisitions to 879 for Mobile Money RGA.
- Successfully executed the acquisition of 8,500 registrations for Mobile Money RGS
- Achieved a significant rise in MNP (4,000) and Gross Adds (9,000) via successful acquisitions.
- Utilized competitor insights to identify opportunities for growth and develop effective marketing strategies.
Volunteer
Council for Scientific and Industrial Research-Crop Research Institute, Kumas
Kumasi
10.2014 - 09.2015
- Conducted data collation, analysis, and evaluation of areas affected by significant food insecurity and post-harvest losses to support the development of strategic plans.
- Provided training sessions to enhance knowledge of information technology transfer and materials handling among volunteers, farmers, and officers.
- Evaluated the effectiveness of technology/solutions in client, community, and affected areas by conducting follow-up surveys
National Service Person
Ministry of Food & Agriculture, Ghana
Kumasi
08.2013 - 08.2014
- Facilitated farmer training sessions covering topics such as Post-harvest Technology, Materials handling, Information Technology Transfer, and General use of Agricultural Machinery and Data Evaluation.
- Assisted with data collection as part of a Research team focusing on the impact of Agricultural farm implement usage on production performance in the Ashanti Region in 2014.
Education
Master of Science - Project Management
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana03-2024
Bachelor of Science - Agriculture
Kwame Nkrumah University of Science And Technology
Kumasi Ghana06.2014
Skills
- Internal control management
- Data Analysis
- ERP Systems Expertise
- Risk Management
- Project Management
- Microsoft Office
- Team Management
- Computer Skills
- Customer Service
- Multitasking Abilities
- Analytical Thinking
- Research
Accomplishments
- Lead team to exceed 2023 digital acquisitions goals by 125%.
- Successfully attained a smartphone and handset connectivity target of 51%, up from 39% two years earlier, significantly contributing to the establishment of Channel Outlets.
Affiliations
- Tree Planting
- Climate Advocate
- Hiking
References
References available upon request.
Timeline
Project Lead
Environment & Agroforestry Foundation
07.2023 - Current
Volunteer Media Coordinator
Savannah Green Concept Club, Yendi
03.2021 - 06.2023
Territory Sales Controller
MTN Ghana
11.2019 - 07.2023
Channel and Events Representative
MTN Ghana
01.2017 - 10.2019
Area Account Developer
MTN Ghana
10.2015 - 01.2017
Volunteer
Council for Scientific and Industrial Research-Crop Research Institute, Kumas
10.2014 - 09.2015
National Service Person
Ministry of Food & Agriculture, Ghana
08.2013 - 08.2014
Master of Science - Project Management
Kwame Nkrumah University of Science And Technology
Bachelor of Science - Agriculture
Kwame Nkrumah University of Science And Technology
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