Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

BENJAMIN AMOASI

Kumasi,Ashanti Region

Summary

Experienced sales and detail-oriented team player with strong organizational and analytical skills. Ability to handle multiple projects simultaneously with a high degree of Efficiency.

Overview

8
8
years of professional experience

Work History

Territory Sales Controller

MTN Ghana
01.2023 - Current
  • Efficient management of mobile money, sales, and digital channels across eight districts.
  • Enhanced digital revenue by acquiring 15,000 MoMo App users, resulting in a 65% increase in Monthly Active Users (MAU) compared to 42% in 2022 within the territory.
  • Developed comprehensive trend analysis with efficient measures from Power Bi to reduce momo user dormancy and increase usage.
  • Effective team leadership led to a 75% merchant penetration rate for the MoMo Forest concept in 2023.
  • Efficient stakeholder management resulted in elevated NPS (Net Promoter Score) and heightened customer satisfaction levels.
  • Prepared detailed variance analyses on a monthly basis, enabling more effective tracking of actuals versus forecasted figures in combating ADS (Active Data Sub) to gross Adds ratio
  • Introduced internal controls to monitor critical areas of fraud within office relating to momo pin reset and adherence to PPPs for MCS (Community Shops) and distributor channels.
  • Mentored junior staff members, fostering a positive work environment conducive to professional growth and development.

Channel and Events Representative

MTN Ghana
09.2019 - 12.2022
  • Built relationships with industry stakeholders within 11 district to drive digital sales in channels
  • Guaranteed MoMo pay channel penetration across fuel stations, malls, grocery stores, and FMCGs (Fast-Moving Consumer Goods).
  • Helped meet changing demands by recommending improvements to business systems or procedures with approved business solutions for dedicated account revenue acquisitions.
  • Collaborated with the marketing team to plan and execute annual participation in festivals and events, aiming to establish relationships with stakeholders and boost sales through product and services
  • Exceeded performance targets through diligent work ethic and focus on results-driven tasks on smartphone penetration of 52% within 2 years.
  • Increased customer satisfaction and confidence by addressing and resolving complaints in a timely manner.
  • Improved Momo pay visibility in trade and Handset Channels
  • Produced reports and delivered feedback to management regarding digital acquisitions, including myMTN App, Ayoba, and CVM activations.
  • Led a team fueled by passion and motivation to consistently achieve set targets.

PA/Back Office Manager, North G

MTN Ghana
02.2017 - 08.2019
  • Spearheaded initiatives to improve customer satisfaction rates by closely monitoring performance metrics and identifying areas for improvement for Area Sales Manager
  • Created reports, presentations and other materials for executive staff.
  • Received purchase orders and processed invoices for Sim and device payment.
  • Assessed special reports, summarizing information and identifying trends to guide decision making.
  • Built and managed processes for tracking and monitoring department performance through weekly Accountability.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Analyzed trends and reported on areas of improvement or change for Territory Controllers.
  • Facilitated cross-functional collaboration on key projects by establishing clear communication channels and fostering a culture of teamwork among employees.
  • Managed Area Account Developers (AAD) sales team through coaching and sales technique training on MNP and Gross Adds Acquisition.
  • Completed bi-monthly payroll for SBU canvassers.

Area Account Developer

MTN Ghana
10.2015 - 01.2017


  • Territory Retailer Management
  • FMCGs Management
  • canvasser Performance and Management
  • Trade Development of new channels and subs
  • Mobile Money RGA Acquisition
  • Mobile Money RGS Acquisition
  • MNP and Gross Adds
  • Competitor Insights and Channels
  • Timely Report to Territory sales Manager

Education

Master of Science - Project Management

Kwame Nkrumah University of Science And Technology
Kumasi, Ghana
11.2023

Bachelor of Science - Agriculture

Kwame Nkrumah University of Science And Technology
Kumasi Ghana
06.2014

Skills

  • Budget Administration
  • Internal control management
  • Statement Reconciliation
  • Investment Analysis
  • ERP Systems Expertise
  • Risk Management
  • Project Management
  • Regulatory Compliance
  • Trend Analysis
  • Microsoft Office
  • Team Management
  • Computer Skills
  • Customer Service
  • Quality Assurance
  • Multitasking Abilities
  • Friendly, Positive Attitude
  • Analytical Thinking
  • Research

Accomplishments

  • Led team to exceed 2023 digital acquisitions goals by 125%.
  • Successfully attained a smartphone and handset connectivity target of 51%, up from 39% two years earlier, significantly contributing to the establishment of Channel Outlets.

Languages

English
Proficient
C2

Interests

Hiking, Football and Reading

Timeline

Territory Sales Controller

MTN Ghana
01.2023 - Current

Channel and Events Representative

MTN Ghana
09.2019 - 12.2022

PA/Back Office Manager, North G

MTN Ghana
02.2017 - 08.2019

Area Account Developer

MTN Ghana
10.2015 - 01.2017

Master of Science - Project Management

Kwame Nkrumah University of Science And Technology

Bachelor of Science - Agriculture

Kwame Nkrumah University of Science And Technology

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BENJAMIN AMOASI