Benjamin Agyapong Kwabena Andoh
Kumasi
Summary
Accomplished CEO at Ben TrekTech Computers, renowned for driving substantial business growth through strategic visioning and operational excellence. Excelled in fostering client engagement and managing high-stake partnerships, significantly enhancing brand reputation. Skilled in crisis management and effective decision-making, demonstrating exceptional leadership and customer focus.
Overview
7
7
years of professional experience
Work History
Manager
Mama Grace Andoh Ventures
Kumasi, Ghana
11.2017 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
CEO
Ben TrekTech Computers
Kumasi Ghana
09.2017 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
Data Entry Administrator
Manhyia Government Hospital
Kumasi, Ghana
08.2017 - 09.2018
- Maintained high levels of data confidentiality, adhering to strict security protocols and guidelines.
- Improved data accuracy by meticulously verifying and correcting information during entry.
- Reduced errors and increased efficiency through thorough proofreading and editing of entered data.
- Remained adaptable to changing workloads and priorities while maintaining a high level of organization and attention to detail.
Education
Bachelor Of Science - Information Technology
Ghana Communication Technology University
Accra, Ghana 07.2023
Skills
- Effective Decision Making
- Operational Excellence
- Customer Focus
- Strategic Visioning
- Crisis Management
- Client Engagement
- Management Team Leadership
Timeline
Manager
Mama Grace Andoh Ventures
11.2017 - Current
CEO
Ben TrekTech Computers
09.2017 - Current
Data Entry Administrator
Manhyia Government Hospital
08.2017 - 09.2018
Bachelor Of Science - Information Technology
Ghana Communication Technology University