BENJAMIN BINYAMIN ADDIAMAH
Office Administrator, paralegal, Telesales, Digital Marketing, Data Entry Beginner Level, Advanced Social Media Marketing Management, Virtual Assistant
Accra,Ghana
Summary
Dedicated professional with extensive experience in Telesales, Advanced Social Media Marketing Management, communication studies, Paralegal, Office Administrator, Legal Administrative Assistant, Introduction to Data Science, AI Study, human resources, and digital marketing. Skilled in leadership, project management, and delivering results ahead of schedule. Proficient in analyzing complex problems, offering innovative solutions, and fostering team collaboration. Adept at multitasking and handling administrative support functions with over six years of experience across various industries.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Office Administrator
Shield Legal Consult
01.2018 - Current
- Managed case planning, development, and legal research
- Conducted client interviews and gathered relevant facts
- Drafted, analyzed, and organized legal documents for attorney use
- Provided administrative support and ensured smooth office operations
- Managed approximately 30 incoming calls, emails and faxes per day from customers
Paralegal
Ghana School of Law
09.2017 - 08.2018
- Conducted legal research and assisted with case planning
- Drafted and analyzed legal documents
- Compiled and utilized technical information to provide recommendations
- Manages 30 incoming of calls, emails, and faxes from customers per day
Bagging Supervisor
Kenem Industries
09.2014 - 09.2015
- Identified development needs and managed employee performance
- Provided guidance and support to clients and staff
- Ensured organizational and staff success through strong relationship management
- Bags 80 to 100 bags of plastic bottles in under 50 minutes
- Developed training programs for enhanced employee performance.
- Trained staff on best practices to enhance service delivery.
- Coordinated cross-functional projects to achieve organizational goals.
- Increased customer satisfaction with streamlined service procedures.
- Conducted performance reviews to support employee development.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Certification in - Advance Social Media Marketing Management
Alison
Online Institution (Ireland)02-2025
Certification in - Telesales
Alison
Online Institution ((Ireland) 01.2025 - 02.2025
West Africa Senior Certificate - General Studies
Kaneshie Senor High Secondary Technical School
Ghana Accra06-2013
West Africa Basic Schools Certificate - General Studies
LEAN ON HIM BASIC SCHOOL
Ghana Accra05-2010
Associate of Science - Data Entry Beginner Level
Great Learning Academy
Online Institution (India) 01.2025 - 02.2025
Certification in - Critical Facility: Critical Infrastructure
Alison
05.2023 - 10.2023
AI FOR BEGINNERS
HP LIFE | HP FOUNDATION
Online Institution (HP LIFE | HP FOUNDATION) 08.2024 - 12.2024
Fundamentals Of Human Resources
Alison
Online Institution (Ireland) 07.2023 - 11.2023
Digital Marketing
Cursa
Online Institution (India) 01.2024 - 01.2025
Skills
- Time management
- Office administration
- Administrative support
- Database entry
- Office management
- File organization
- Customer engagement
- Verbal communication
- LEADERSHIP
- VIRTUAL ASSISTANT
- FARMING
- CONSTRUCTION
- SOCIAL SUPPORT
Advanced Social Media Marketing Management
Telesales
Languages
English
Twi
Ga
Ewe
Personal Information
- Date of Birth: 12/09/89
- Nationality: Ghanaian
- Marital Status: Single
- Visa Status: Will Require Visa Sponsorship
Hobbies and Interests
- Reading
- Watching movies and soccer games
- Swimming
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certification in - Telesales
Alison
01.2025 - 02.2025
Associate of Science - Data Entry Beginner Level
Great Learning Academy
01.2025 - 02.2025
AI FOR BEGINNERS
HP LIFE | HP FOUNDATION
08.2024 - 12.2024
Digital Marketing
Cursa
01.2024 - 01.2025
Fundamentals Of Human Resources
Alison
07.2023 - 11.2023
Certification in - Critical Facility: Critical Infrastructure
Alison
05.2023 - 10.2023
Office Administrator
Shield Legal Consult
01.2018 - Current
Paralegal
Ghana School of Law
09.2017 - 08.2018
Bagging Supervisor
Kenem Industries
09.2014 - 09.2015
Certification in - Advance Social Media Marketing Management
Alison
West Africa Senior Certificate - General Studies
Kaneshie Senor High Secondary Technical School
West Africa Basic Schools Certificate - General Studies
LEAN ON HIM BASIC SCHOOL
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