BENEDICTA OWUSU NTIAMOAH

Detail-oriented and dependable Virtual Assistant with strong customer service and administrative support skills. Experienced in client-facing roles and formal training under the ALX Virtual Assistant Program. Proficient in managing schedules, handling email communication, conducting online research, and providing responsive support across digital platforms. Recognized for clear communication, a proactive work ethic, and the ability to stay organized under pressure. Excited to offer reliable virtual assistance and a client-first mindset to businesses, entrepreneurs, and remote teams.

• Richard Kudjoe, Senior Sales Officer CAPP Global LTD
• ricktechsolution@gmail.com
• +233 54 712 8013,
• Richard was my Senior Supervisor for 2 years, Accra, Ghana.

• Vincent Owusu, Driller Assistant, Underground Mining Alliance LTD, Ashanti Region-Ghana
• +233 24 853 4294
• Owusuvincent25@hotmil.com
• Vincent was my Colleague at work for 2years •

• Michael Konadu Agyapong, Finance Manager Baby Bundles, Accra-Ghana
• +233 50 380 0142
• Mikeagya44@gmail.com
• Mike was my Boss and Mentor for 1year

• Available to start immediately.
• Open to full-time or part-time remote roles, including U.S. and international time zones.
• Able to commit 30–40 hours per week, with flexibility to adjust based on project needs.
• Comfortable working Monday to Saturday, with availability for evening or weekend tasks if required.
• Strong internet connection and access to a dedicated workspace.

• Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
• Data Entry - Reviewed and updated client correspondence files and scheduling database.
• Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
• Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
• Patient Billing - Contacted patients for unpaid claims for HMO, PPO and private accounts and performed friendly follow-ups to ensure proper payments were made according to contracts.