BENEDICTA OSEKRE
ACCRA
Summary
Highly personable and skilled in customer service, with background as Host and Hostess in restaurant, lounge, and coffee shop settings. Possess strong organizational skills to manage reservations and seating arrangements efficiently. Known for creating welcoming atmosphere for guests and addressing needs promptly, resulting in improved customer satisfaction. Proven ability to work effectively under pressure while maintaining smooth operation of front-of-house activities.
Overview
7
7
years of professional experience
Work History
HOSTESS AND BOTTLE SERVICES
CLUB ONYX & OASIS POOL AND LOUNGE
ACCRA
01.2020 - Current
- Assisted servers in bussing tables when needed during busy periods.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Helped service staff handle demand by distributing food and beverages.
VIP Hostess
EL PADRINO
ACCRA
01.2022 - 02.2025
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Provided information about available services and amenities to VIP clients.
- Escorted VIPs through the facility while providing detailed information about services offered.
BOTTLE SERVICE
URBAN GRILL LOUNGE
01.2018 - 04.2020
- Assisted with setting up bottle service areas for special events or occasions.
- Processed payments for bottle service orders accurately and efficiently.
- Set up private areas for bottle service parties; arranging furniture accordingly.
- Ensured that all bottle service orders were filled in a timely manner.
VIP Hostess
CARBON NIGHT CLUB
ACCRA
01.2018 - 03.2020
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Provided information about available services and amenities to VIP clients.
- Escorted VIPs through the facility while providing detailed information about services offered.
- Managed guest expectations by relaying information regarding hours, wait times and specials.H
Education
DIPLOMA IN FASHION AND DESIGN -
RIOHS COLLEGE OF FASHION AND DESIGN
ACCRA GHANA06-2024
High School Diploma -
INSANNIYYA SENIOR HIGH SCHOOL
ACCRA GHANA06-2011
BASIC EDUCATION CERTIFICATE -
CHRISTIAN HOME SCHOOL
ACCRA GHANA07-2009
Skills
- Strong communication and interpersonal skills
- Outstanding time management skills
- Stakeholder management
- Coaching techniques
- Fluent in multiple Ghanaian Languages
- Organizational skills
- Teamwork and collaboration
Affiliations
- reading
- music
- sewing
- sports
- learning new skills
REFERENCES
- Mr. Joseph Osekre - Custom Officer | 📞 0244590163
- Desmond Blackmore - CEO, La Maison Restaurant, Club Icon & Oasis Pool and Shisha Lounge | CEO, Black Avenue Music
- Joseph Osekre Jnr - Relationship Manager, Tream Gold Micro-Credit Ent. | 📞 0559335323
- Fadi Charles Davidson - Manager, Oasis Pool & Shisha Lounge | 📞 0207576743
Timeline
VIP Hostess
EL PADRINO
01.2022 - 02.2025
HOSTESS AND BOTTLE SERVICES
CLUB ONYX & OASIS POOL AND LOUNGE
01.2020 - Current
BOTTLE SERVICE
URBAN GRILL LOUNGE
01.2018 - 04.2020
VIP Hostess
CARBON NIGHT CLUB
01.2018 - 03.2020
DIPLOMA IN FASHION AND DESIGN -
RIOHS COLLEGE OF FASHION AND DESIGN
High School Diploma -
INSANNIYYA SENIOR HIGH SCHOOL
BASIC EDUCATION CERTIFICATE -
CHRISTIAN HOME SCHOOL
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