Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

BENEDICTA AKUSIKA GOVINA

Accra

Summary

Organized Administrative Assistant with expertise in managing high-priority tasks and coordinating administrative functions. Proficient in various software platforms, demonstrating strong communication and problem-solving skills. Proven track record of developing efficient systems that enhance overall productivity.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Account Receiver Officer/Cashier

Academic City University
Accra
05.2023 - Current
  • Record and Database Management: Successfully managed over 600 student records in the Acity 2.0 database and on an Excel sheet, ensuring a smooth onboarding process and accurate financial decision-making.
  • Invoicing and Billings: Streamlined invoice preparation and issuance processes for students, sponsors, and customers, using Acity 2.0, the university's finance system, to ensure accuracy and compliance.
  • Data Entry: Maintained and ensured the entry of accurate financial data onto a comprehensive Excel sheet for informed financial decision-making by the director of finance.
  • Debt Recovery Management: Developed debt collection processes that improve the timeliness of payments from students and customers, and are consistent with agreed credit periods.
  • Seamless Student Registration and Enrollment: Managed the financial aspect of students' registration and enrollment process, ensuring accurate fee assessment and streamlined payment setup for all students.
  • Cross-Functional Collaboration: Collaborated cross-functionally with the Registrar's Office, Admissions Office, and the Student and Community Affairs of the university to monitor and address student leads and lags, providing precise and timely debt reports that informed key decisions.
  • Discretion and Confidentiality: Maintained a high level of discretion and confidentiality while managing students' account information and history.

Administrative Assistant

Adenta Municipal Health Directorate
Accra
08.2019 - 09.2020
  • Successfully managed administrative tasks for three senior members, including domestic travel arrangements, scheduling, expense reporting, mail, and calendar management, ensuring seamless operations.
  • Compiled data from various health centers into organized reports for review by the management team.
  • Planned and executed community-driven health campaigns and awareness programs, positively impacting over 500 students and promoting healthy living.
  • Facilitated communication between different health centers within the municipality.

Administrative Assistant (Intern)

SICLife
Accra
05.2018 - 09.2018
  • Streamlined administrative support for the Procurement Officer, drafting indentures and proposals using spreadsheets.
  • Managed office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
  • Maintained accurate filing system in procurement store unit to enhance record-keeping efficiency.
  • Provided timely feedback on operational concerns to facilitate improved decision-making and process optimization.
  • Maintained confidentiality of sensitive information related to clients or personnel matters.
  • Monitored office supply levels and placed orders when necessary.

Education

Bachelor of Business Administration -

University of Professional Studies
Accra, Ghana
08-2018

Skills

  • Customer service and support
  • Financial reporting and cash collection
  • Billing and invoicing
  • Office administration
  • Database management
  • Schedule and email coordination
  • Client query resolution
  • Travel and expense oversight
  • Community engagement
  • Stakeholder Engagement
  • Highly organized
  • Tech Savvy
  • Problem solving
  • Multitasking and prioritization

Certification

  • Project management, Cambridge Centre of Excellence, Accra, Accra, Ghana - Ongoing
  • Virtual assistant, ALX - 01/01/22

Affiliations

  • Co-led fundraising efforts and successfully implemented a community-driven initiative, securing premium health insurance coverage for over 500 street children and teenage mothers in Accra, Ghana
  • Played a vital role in resource mobilization and stakeholder engagement, ensuring the project's success and long-term impact
  • Contributed to enhancing healthcare access for vulnerable communities through effective advocacy, coordination, and initiative implementation

Timeline

Account Receiver Officer/Cashier

Academic City University
05.2023 - Current

Administrative Assistant

Adenta Municipal Health Directorate
08.2019 - 09.2020

Administrative Assistant (Intern)

SICLife
05.2018 - 09.2018

Bachelor of Business Administration -

University of Professional Studies

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BENEDICTA AKUSIKA GOVINA