Open To Work
BENEDICTA AYEHBEA AMPONSAH
Secretary
TEMA,Ghana
Summary
Detail-oriented secretary to the financial controller with a proven track record of enhancing operational efficiency and supporting financial reporting processes.
Adept at managing complex schedules and communications, demonstrating strong organizational skills and attention to detail. committed to delivering high-quality administrative support in fast-paced environments.
I am affable, ambitious, a team player, and a goal-oriented individual. I am a fast learner, humble, and dedicated. I am looking forward to putting at the disposal of any reputable outfit my acquired experience to support and staunchly build your brand.
I will utilize my pre-existing skills and also gain experience in working as part of a team, contributing significantly to institutional goals.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Secretary to the Financial Controller
Diamond Cement Ghana Ltd
Tema
01.2021 - Current
- Prepared telex transfers and correspondence to facilitate timely financial transactions.
- Maintained accurate records of financial transactions to support reporting and audits.
- Entered and maintained financial records to ensure accuracy and compliance.
- Handled incoming and outgoing communications, including emails, phone calls, and correspondence with bankers.
- Maintained organized and accessible files, both physical and digital.
Customer Service Representative
Rainbow Brothers Company Ltd
Accra
01.2018 - 12.2019
- Resolved customer issues and handled complaints to ensure satisfaction
- Addressed customer queries and concerns about products and services
- Delivering information about the company's products and services
- Processing orders and transactions
- Collected customer feedback to inform service improvements
School Secretary
Greenwich Childhood Development Centre
Tema
07.2016 - 09.2016
- Coordinated communication between parents and educators effectively.
- Managed communication by typing and receiving emails, organizing pupil reports and documents, writing and distributing school bulletins, compiling reports, and overseeing visitor sign-in process.
- Scheduled appointments and maintained calendars for staff members.
- Managed daily office operations at a childhood development center.
Secretary (Internship)
Greenwich Meridian Presby Church
Tema
01.2016 - 06.2016
- Managed correspondence by typing and receiving emails to ensure timely communication
- Composed and distributed school bulletins to keep staff and students informed
- Organized and maintained pupil reports and documents for easy access
- Compiled reports for management review
- Printed and photocopied various documents
- Managed visitor sign-in process for security compliance
Education
Diploma - Business Communications And Business Management
Inova Professional Institute ICM-UK
Tema, Ghana01.2018
S.H.S - Business Studies
Benkum Senior High School
Larteh-Akuapem, Eastern Region 05-2015
Certificate - I.C.T
Socio Computers Training School
Tema, Ghana08-2012
Skills
- Appointment coordination
- MS Office proficiency
- Customer service
- Change management
- Time management
- Efficiency in tasks
- Team collaboration
- Confidentiality
- Good interpersonal skills
Personal Information
- Date of Birth: 11/13/96
- Gender: Female
- Nationality: Ghanaian
Languages
English
Proficient (C2)
C2
Twi
Proficient (C2)
C2
Fante
Intermediate (B1)
B1
Hobbies and Interests
- Reading
- Learning new things
- Charity work
- Cooking
- Tinkering
References
- Mrs. Veronica Apeaning, Administrative Secretary, Greenwich Meridian Presby Church, +233 205335259
- Mr. Peter Rockson Dzorgenu, Senior Manager - Managerial Services, Diamond Cement Ghana Limited, +233 546677718
- Mr. Bernard Nii Duodoo, Freight Forwarder, IPMC, +233 245359395
Certification
CCO - Certified Computer Operator.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridTimeline
Secretary to the Financial Controller
Diamond Cement Ghana Ltd
01.2021 - Current
Customer Service Representative
Rainbow Brothers Company Ltd
01.2018 - 12.2019
School Secretary
Greenwich Childhood Development Centre
07.2016 - 09.2016
Secretary (Internship)
Greenwich Meridian Presby Church
01.2016 - 06.2016
Diploma - Business Communications And Business Management
Inova Professional Institute ICM-UK
S.H.S - Business Studies
Benkum Senior High School
Certificate - I.C.T
Socio Computers Training School