Summary
Overview
Work History
Education
Skills
Affiliations
Training
Timeline
Generic

Benedicta Amponsah

Accra

Summary

Accomplished business support service professional in Human Resources and Administration with robust track record of driving strategic initiatives and operational excellence across international environments in the Oil and Gas services, Industrial Gases Technology and Banking Sector. Proven expertise in optimising HR processes, enhancing global employee engagement, and ensuring compliance with international regulations. Skilled in implementing performance management strategies, introducing cost-effective solutions, and cultivating a safe and productive workplace atmosphere. Adept at resolving labour issues, achieving high-performance benchmarks, and implementing standardised payroll systems that significantly enhance organisational efficiency. Recognised for visionary leadership and the ability to deliver impactful HR solutions that align with global business objectives and drive multinational success.

Overview

13
13
years of professional experience

Work History

Regional HR & Payroll Specialist, Africa

National Oilwell Varco - South Africa
01.2014 - 01.2024
  • Oversaw accurate payroll processing for +500 employees across various African business entities, adhering to strict deadlines
  • Ensured compliance with local labour laws and tax regulations, implementing necessary adjustments
  • Maintained relationships with third-party service providers to meet quality and contractual obligations
  • Conducted statutory and internal audits, driving compliance and identifying areas for improvement
  • Leveraged HRIS systems for data-driven decision-making and strategic planning
  • Collaborated with corporate and operational units, addressing business needs and challenges with cohesive processes
  • Tracked KPIs to drive operational excellence, prepared management reports, and led team development and training programs for continuous professional growth.

Employee Relations Executive-West Africa

Air Liquide West Africa Services, Ghana
01.2011 - 01.2013
  • Centralised all aspects of employee data management within HRIS systems, overseeing job contracts, salary processing, and leave administration
  • Negotiated with unions and implemented internal regulations and collective agreements
  • Prepared statutory reports on employee taxes and pensions, managed responses to audit requests and administered social benefits including health insurance and retirement plans
  • Conducted salary market surveys and coordinated HR budget forecasts, monitoring expenditures and reconciliations
  • Coordinated recruitment processes from demand to onboarding, organised career meetings, and supported succession planning
  • Oversaw H&S and internal control management as well as managed travel arrangements, work permits, and visas.

Education

Bachelor of Arts in Economics -

University of Science & Technology (KNUST)
Ghana

Master of Business Administration -

University of the People
Pasadena, CA
01.2025

Skills

  • Team Leadership
  • Strategic HR Planning & Analysis
  • Change Management
  • Staff On-/Off-boarding
  • Talent Management
  • Training & Development
  • Budgeting & Forecasting
  • Recruitment & Selection
  • Benefits Administration
  • Internal/SOX/Quality Control
  • Payroll Management
  • Business Process Optimisation

Affiliations

  • Member - Payroll Org (Global Payroll Management Institute & APA, Washington DC)
  • Member - Software & Technology
  • Member - Africa Business Panel
  • Member - World Oil

Training

  • BPM Business Management Performance - Havard Manage Mentor (2022)
  • Statutory Reporting in Central Africa - PWC (2020)
  • Local Content Reporting - Ghana Petroleum Commission (2019)
  • Payroll Management - KPMG (2018)
  • Health, Safety and Quality Controls - Air Liquide University (2012)
  • Human Resource Skills in Banking & Finance - National Banking College Ghana
  • Banking Operations - Guaranty Trust Bank
  • Culture Transformation - Westlake Consultants

Timeline

Regional HR & Payroll Specialist, Africa

National Oilwell Varco - South Africa
01.2014 - 01.2024

Employee Relations Executive-West Africa

Air Liquide West Africa Services, Ghana
01.2011 - 01.2013

Bachelor of Arts in Economics -

University of Science & Technology (KNUST)

Master of Business Administration -

University of the People
Benedicta Amponsah