Beatrice Osei Afoah
Sunyani
Summary
Dynamic professional with experience at Judicial Service, excelling in document preparation and case management. Proven ability to enhance operational efficiency through meticulous organization and effective communication. Recognized for developing engaging content as a News Anchor, showcasing strong public speaking and problem-solving skills. Committed to delivering exceptional results in fast-
Strong focus on community engagement and development. Leadership skills honed through coordination of large-scale projects, demonstrating excellent project management and organizational abilities.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Motivated personality eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
National Service Person
Judicial Service
Sunyani
10.2024 - 09.2025
- Assisted in preparing court documents for legal proceedings.
- Assessing court proceedings
- Organized and maintained case files to ensure easy access and retrieval.
- Process entry and record keeping
- Issuing receipts
- Provided administrative support such as filing documents or creating presentations related to upcoming initiatives.
News Anchor/Production Assistant Intern
Ghana Broadcasting Corporation
Sunyani
09.2022 - 11.2023
- Delivered live news segments on local events.
- Collaborated with production team to develop engaging news content.
- Organized and delivered newscasts on a daily basis.
- Developed story ideas and pitched them to the producers.
- Collaborated with other departments at the station including production staff, sound technicians.
- Presented local news and feature reports in public radio style on local news programs.
- Worked closely with the executive producer to select relevant topics for discussion during panel discussions or debates.
- Received assignments or evaluated leads or tips to develop story ideas.
Salesperson
Afriyie Apparel
Sunyani
06.2020 - 01.2021
- Engaged customers by demonstrating apparel features and benefits effectively.
- Ensured product displays were visually appealing.
- Assisted in processing sales transactions accurately.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Monitored stock levels and communicated restocking needs to management efficiently.
- Fostered relationships with repeat customers to enhance loyalty and satisfaction levels.
- Developed key customer relationships to increase sales.
- Educated customers about products and services offered by the company.
- Assisted customers in selecting appropriate products or services for their needs.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Placed orders and answered customer questions in-person, and over phone to maximize customer service.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Collaborated with team members to develop effective sales plans.
- Monitored inventory levels and placed orders as needed.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Negotiated deals and handled complaints or objections.
- Prepared and delivered appropriate presentations on products and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Education
Bachelor of Arts - Media And Communication Studies
Kwame Nkrumah University of Science And Technology
Kumasi , Ghana 01.2021 - 11.2024
Skills
- Document preparation
- Case management
- Administrative support
- Story development
- Customer relationship management
- Public speaking
- Problem solving
- Attention to detail
- Team collaboration
- Effective communication
- Time management
- Conflict resolution
Languages
English
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
National Service Person
Judicial Service
10.2024 - 09.2025
News Anchor/Production Assistant Intern
Ghana Broadcasting Corporation
09.2022 - 11.2023
Bachelor of Arts - Media And Communication Studies
Kwame Nkrumah University of Science And Technology
01.2021 - 11.2024
Salesperson
Afriyie Apparel
06.2020 - 01.2021