Beatrice Obenewaa Asiedu
Accra
Summary
Results-driven, ambitious and competitive business leader focused on transformative leadership and continuous improvement to drive growth and maximize profits. Tenacious executive ready to take on challenging role, meet goals and surpass expectations.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work history
CEO
Exquisite Lookz
Accra, Teshie
2018.10 - Current
- Created vision for company direction, resulted in clear organisational objectives.
- Increased brand recognition with innovative marketing campaigns.
- Formulated business plan to ensure sustainability in competitive markets.
- Established partnerships for increased market penetration.
- Training of new trainees.
Call Center Representative
Bayport Savings and Loans
Accra, Dzorwulu
2018.02 - 2018.08
- Advertising Bayport products
- Receiving inbound and outbound calls
- Helping customers with their account
- Assisting customers to process a loan
Customer Service officer/Personal Assistant to the Managing Director
Bayport Financial Services
2015.09 - 2018.02
- Clearance for customers of the organization
- Preparing statements for customers (payroll and settlement balances)
- Helping Clients with direct debit accounts
- Booking appointment for the COO
- Creating of accounts for customers
- Receiving calls and directing customers to necessary officials
Customer Service Officer
E&G HEIGHTS
2013.11 - 2014.03
- Product description to clients
- Marketing of products to clients
- Assisting new clients on how to use the product
- Keeping a database of all office activities
- Making official calls to company associates
Intern
ASSAF GHANA
2013.03 - 2013.11
- Making official calls to company associates
- Keeping a database of all office activities
- Receiving calls and directing customers to staff offices
- Booking and managing CEO appointments
- Working on organizational projects
Intern
Lando Services
2013.01 - 2013.03
- Making official calls to company associates
- Keeping a database of all office activities
- Receiving calls and directing customers to staff offices
- Booking and managing CEO appointments
- Working on organizational projects
Education
BSC. - Business Administration. Banking and Finance Option
Kwame Nkrumah University of Science and Technology
Kumasi 2016.09 - 2018.06
HND - Marketing Business Administration
Accra Technical University
Accra 2012.09 - 2015.05
W.A.S.S.C.E - undefined
Nungua Senior High School
2007.01 - 2011.01
Skills
- Corporate Communications
- Consumer Service Orientation
- Commercial Awareness
- Interpersonal Qualities
- Multitasking
- Time-management
- Analytical-thinking
- Active listening
Hobbies and Interests
- Reading
- Traveling
- Making new friends
- Participation in community outreach events
- Swimming
- Playing football
Languages
Fluent in English
Fluent
Twi and Ga
Fluent
References
References available upon request.
Timeline
CEO
Exquisite Lookz
2018.10 - Current
Call Center Representative
Bayport Savings and Loans
2018.02 - 2018.08
BSC. - Business Administration. Banking and Finance Option
Kwame Nkrumah University of Science and Technology
2016.09 - 2018.06
Customer Service officer/Personal Assistant to the Managing Director
Bayport Financial Services
2015.09 - 2018.02
Customer Service Officer
E&G HEIGHTS
2013.11 - 2014.03
Intern
ASSAF GHANA
2013.03 - 2013.11
Intern
Lando Services
2013.01 - 2013.03
HND - Marketing Business Administration
Accra Technical University
2012.09 - 2015.05
W.A.S.S.C.E - undefined
Nungua Senior High School
2007.01 - 2011.01