BEATRICE NIMAKO BRESIAMAH
TRADER
KUMASI,ASHANTI REGION, GHANA
Summary
Dynamic Shop Manager with a proven track record in enhancing customer relations and loyalty at Self Employed. Skilled in employee management and strategic planning, I successfully implemented initiatives that significantly improved retention rates. A dedicated leader, I excel in fostering teamwork and driving operational excellence.
Experienced with managing shop operations and team supervision. Utilizes strategic planning to improve operational efficiency and customer satisfaction. Track record of effective inventory control and staff development.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shop Manager
Self Employed
04.2025 - Current
Elevated quality of customer relations, boosting overall retention and loyalty.
Trader
Self Employed
04.2025 - 04.2027
Elevated quality of customer relations, boosting overall retention and loyalty.
Education
Bachelors Degree In Business Administration - Global Business Management
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana05.2010
Skills
- Customer service
- Employee management
- Health and safety
- Invoicing
- Employee motivation
- Employee scheduling
- Customer engagement
- Task delegation
- Merchandise planning
- Policy enforcement
- Store operations
- Sales promotions
- Sales analysis
- Hiring management
- Vendor engagement
- Recruitment and hiring
- Team leadership
- Decision-making
- Inventory management
- Effective leader
- Teamwork and collaboration
- Operations management
- Training management
- Strategic planning
- Staff management
- Relationship building
- Customer relations
- Quality assurance
- Marketing strategies
- Goal setting
- Cost control
- Performance evaluations
- Price structuring
- Customer retention
- Business management
Certification
Bachelors degree certificate
High school graduate certificate
Junior high certificate
Languages
English language
Advanced (C1)
Timeline
Shop Manager
Self Employed
04.2025 - Current
Trader
Self Employed
04.2025 - 04.2027
Bachelors Degree In Business Administration - Global Business Management
Kwame Nkrumah University of Science And Technology
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